Tier I Helpdesk Support Specialist

Job OverviewKeenLogic is seeking a dedicated and proactive remote Tier I Helpdesk Analyst who thrives in a dynamic, consultative, and collaborative team environment.Key ResponsibilitiesThe selected candidate will provide call center support in a predominantly Intel-based PC environment, alongside a smaller proportion of Apple workstations and various custom...

Job OverviewKeenLogic is seeking a dedicated and proactive remote Tier I Helpdesk Analyst who thrives in a dynamic, consultative, and collaborative team setting.Key ResponsibilitiesThe selected candidate will provide call center assistance in a predominantly Intel-based PC environment, complemented by Apple workstations and various custom business...

The IT Support Specialist plays a crucial role in delivering Tier II assistance for IT-related concerns that have been escalated from the Tier I Service Desk across various locations. This position demands a high level of professionalism, timely task completion, and a commitment to providing a positive experience for every customer interaction. Specialists...

Job OverviewLocation: RemotePosition Type: Full TimeAbout Integrity Management Services, Inc.:Integrity Management Services, Inc. (IntegrityM) is a distinguished, women-owned small enterprise dedicated to assisting both governmental and commercial entities in achieving compliance and ensuring program integrity. Our focus encompasses the prevention and...

Position OverviewREMOTE POSITIONRecognized for excellence, the State Department Federal Credit Union (SDFCU) is committed to delivering exceptional opportunities and professional growth. With a robust financial foundation, we understand that our achievements are fueled by our dedicated team members.At SDFCU, we prioritize attracting and retaining top-tier...

Job OverviewLocation: RemotePosition Type: Full TimeAbout Integrity Management Services, Inc.:Integrity Management Services, Inc. (IntegrityM) is a distinguished, women-owned small enterprise dedicated to aiding government and commercial entities in maintaining compliance and ensuring program integrity. Our focus includes the prevention and detection of...

Position OverviewThe Rehancement Group, Inc. (TRG) is a consulting and professional services organization dedicated to serving our government clients. We are committed to delivering highly skilled professionals to support our clients' missions.TRG is currently in search of a qualified Technical Support Specialist to offer program assistance to the Military...

Job OverviewThe Rehancement Group, Inc. (TRG) is a consulting and professional services firm dedicated to serving government clients. We deliver highly skilled professionals to assist in achieving our clients' objectives.TRG is in search of a qualified Help Desk Analyst to offer programmatic support to the Military to Civilian Transition Office (MCTO).The...

Job OverviewThe Rehancement Group, Inc. (TRG) is a consulting and professional services firm dedicated to serving our government clients. We deliver highly skilled professionals to support our clients' missions.TRG is currently in search of a qualified Help Desk Analyst to offer programmatic assistance to the Military to Civilian Transition Office (MCTO).The...

Job OverviewThe Rehancement Group, Inc. (TRG) is a consulting and professional services firm dedicated to serving government clients. We deliver highly skilled professionals to assist in fulfilling our clients' missions.TRG is currently looking for a knowledgeable Help Desk Analyst to offer programmatic support to the Military to Civilian Transition Office...

Company Overview:KeenLogic is a forward-thinking organization dedicated to providing exceptional IT solutions. We are currently looking for a qualified individual to fill the role of Lead IT Support Engineer.Position Summary:The Lead IT Support Engineer will play a pivotal role in delivering dedicated assistance to specific operational units within our...

Lead IT Support SpecialistJoin our team at Chenega MIOS SBUOverview:The Lead IT Support Specialist is responsible for overseeing a dedicated team that delivers comprehensive services, personnel, and expertise to manage and sustain the IT Service Desk operations. This includes the administration of the ticketing system and providing operational assistance and...

Job OverviewBenefits:401(k) planHealth insurance coverageGenerous paid time offPosition Summary: We are looking for a skilled and detail-oriented Program Coordination Specialist to become a vital part of our organization. The successful candidate will possess 8-10 years of expertise in project management support, demonstrating strong abilities in managing...

Information Technology Support Engineer I About the Department:The Information Technology Services Department is responsible for enterprise technology operations for the City of Alexandria. ITS provides technology services and solutions to City departments to enhance service delivery. ITS aligns its work with City needs by providing leadership, resources,...

Job OverviewKeenLogic is seeking a skilled and proactive Service Management Analyst who thrives in a dynamic, consultative, and collaborative team atmosphere. This role is designed for individuals who excel in providing support and solutions for business applications.Role Responsibilities:The successful candidate will:Evaluate client business applications...

Position OverviewIT Support Specialist required for a prominent organization. This role offers a unique opportunity to contribute to a well-established company.WHAT MAKES THIS POSITION ATTRACTIVE?Permanent employment opportunityFlexible work arrangement – a combination of in-office and remote workCompensation range: $50,000 – $60,000 annually, negotiable...

Position Overview:The Network Operations Center Engineer plays a crucial role in ensuring the stability and efficiency of our network systems. This position involves continuous monitoring and prompt resolution of network-related issues, contributing to the overall performance of our IT infrastructure.Key Responsibilities:Continuously monitor network...

Job OverviewKeenLogic is seeking a dedicated and proactive Service Management Analyst who thrives in a dynamic, consultative, and collaborative environment. This position offers the flexibility of remote work and is a full-time role with comprehensive benefits, including paid time off and a 401k plan.Role Responsibilities:The selected candidate will:Evaluate...

Key Responsibilities:Continuously monitor and address minor network concerns on a 24/7 basis (shift work is mandatory).Escalate issues to Tier-2 support when immediate resolution is unattainable.Collaborate with the IT department in the design and upkeep of network systems.Deliver technical support to end-users, troubleshoot, and resolve Tier-I network...

Key Responsibilities:Continuously monitor and address minor network challenges on a 24/7 basis (shift work is essential).Escalate issues to Tier-2 support when immediate resolution is unattainable.Collaborate with the IT department to enhance and sustain network infrastructure.Deliver technical support to end-users, troubleshoot, and resolve Tier-I network...