Strategic Account Manager

2 weeks ago

Westfield, United States DuraMark Technologies Inc Full time

Description:

DuraMark Technologies is a leading manufacturer of high-quality, durable decals and labels with office locations in Indiana and Minnesota. We specialize in providing customized solutions for a wide range of industries, including automotive, industrial, and medical. Our products are known for their exceptional quality, durability, and resistance to harsh conditions.

As a team-oriented company, we value innovation, customer satisfaction, and employee development. We offer a collaborative work environment where individuals can contribute their unique skills and ideas to help us achieve our goals.

Position Summary:

The Strategic Account Manager will play a pivotal role in developing and maintaining strong relationships with key accounts within the labelling industry. This position requires a deep understanding of label technologies, industry trends, and customer needs. The ideal candidate will be a strategic thinker with excellent communication and negotiation skills.

Responsibilities:

  • Account Management: Develop and execute strategic account plans to drive growth and profitability within assigned accounts.
  • Relationship Building: Foster strong relationships with key decision-makers at customer organizations, understanding their business objectives and challenges.
  • Sales Forecasting: Accurately forecast sales volumes and revenue for assigned accounts.
  • Product Knowledge: Maintain a deep understanding of DuraMark's product offerings, including label materials, adhesives, and printing technologies.
  • Market Analysis: Conduct market research to identify new business opportunities and stay informed about industry trends.
  • Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Negotiation: Negotiate contracts and pricing agreements that align with company objectives and customer needs.

Qualifications:

  • Bachelor’s degree in: Business, Marketing, or a related field.
  • 3+ years of experience in sales or account management within the Printing Industry.
  • Proven track record of achieving sales targets and building strong customer relationships.
  • Strong understanding of label technologies, materials, and printing processes.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with Excel, NetSuite, and HubSpot preferred
  • Knowledge of industry standards and regulations (e.g., GHS, FDA, AEM).

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • Paid Short-Term and Long-Term Disability

DuraMark Core Values

  • CUSTOMER FOCUSED
    • Give our Customers the Best Experience Possible
  • DO THE RIGHT THING
    • Act with Integrity and Trust
    • Confront the Hard Stuff
    • Treat people how you would like to be treated
  • POSITIVE “GET IT DONE” ATTITUDE
    • Work Hard and Have Fun
    • Motivate others
    • Committed to Quality and Execution
  • COLLABORATIVE TEAM PLAYER
    • "Win as a Team" Mentality
    • Creative Problem Solver
    • Humble & Confident Contributor
  • PASSION TO GROW
    • Achievement driven with a "Will to Win"
    • Curious Learner
    • Energetic Competitor

If you are a highly motivated and results-oriented individual with a passion for the labeling industry, we encourage you to apply for this exciting opportunity at DuraMark Technologies.

Equal Opportunity Employer: This organization is an equal opportunity employer and does not discriminate based on race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission. All qualified applicants will receive consideration for employment without regard to these protected characteristics.

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