Store Manager

4 months ago


Westfield, United States FAMILY EXPRESS CORPORATION Full time
Job DescriptionJob DescriptionDescription:

Job title: Store Manager

FLSA status: Exempt

Department: Operations

Reports to: Field Consultant


Position summary: The Store Manager is a position of responsibility for establishing and maintaining customer relationships, oversees and is accountable for the operations of a store. Ensuring maximum sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage. The Store Manager demonstrates a commitment to personal development and exceed company goals.


General Purpose: The purpose of this position is to provide leadership in all store’s operational areas by guiding and motivating employees to provide safe, fast, and superior service to exceed customer expectations, stimulate the growth of the business. This position, along with all positions, are to uphold the Family Express Mission and Vision.


Role Qualifications:

  • Must be able to be on call 24 hours per day, 7 days per week
  • Must have a valid driver’s license
  • Must be at least 21 years of age
  • Must have at least a High School diploma or equivalent
  • Reliable transportation
  • Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.
  • Ability to obtain and maintain and Indiana alcohol manager designation
  • Completion of training requirements (ie. ServSafe, Cravin’s To Order, etc)

Position Responsibilities:

  • Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations
  • Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures
  • Conduct and ensure competitive fuel price surveys are completed as required
  • Accurately review, verify, and complete store payroll ensuring proper allocations, vacations, etc. added per schedule.
  • Effectively operates and maintains all approved store equipment
  • Execute the overall marketing, merchandising, and promotional objectives
  • Apply, enforce, and oversee the consistent use of early engagement, counseling, and disciplinary actions for all store associates according to Company policy and procedure
  • Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, safety audits, and proper use of the daily and weekly shift duties lists by all associates
  • Monitor applicant tracking system daily and respond to all applications in a timely manner
  • Hire and retain qualified store associates to achieve a positive programmatic hiring number in each cost center of individual store and Company
  • Leads, motivates, inspires, trains, and coaches all employees
  • Ensures store security and safety for all customers and employees; promptly reports any incident
  • Ensure the store achieves the budgeted objectives and maintains a level of profitability acceptable to the Company, in the areas of sales, shrink, waste, cash over/short, expenses and labor management
  • Complete store schedules two months in advance (at minimum), ensuring all shifts are covered to meet business needs
  • Verifies and reviews proper labor budget utilization
  • Completes all scheduled performance reviews
  • Maintain active Cravin’s To Order training and ServSafe certifications at food service locations
  • May include safety committee assignments
  • Maintain a working phone at all times
  • Ensures appropriate store coverage for vacations by Associate Field Consultant or Store Manager, and ensures all shifts are filled
  • Completion of Living Brand University courses
  • Other duties as assigned
Requirements:

Essential Skills and Experience:

  • Situational Awareness
  • Strong customer-centric orientation
  • Time management, multitasking, productivity, and a sense of urgency
  • Excellent interpersonal and highly effective communication skills at all levels
  • High performance team building and strong team player
  • Ability to enhance team members’ performance
  • Commitment to company mission and values
  • Basic mathematical & computer proficiency
  • Constructively deals with conflict
  • Adaptability, flexibility, and receptive to change
  • Problem analysis & resolution at both strategic & functional level
  • Effective decision making based on sound judgment and reasoning
  • Ability to read, write, and understand English


Nonessential Skills and Experience:

  • 2-4 year college degree
  • Previous retail experience
  • Microsoft Office experience


Reporting To This Position: All Store level employees assigned to location (locations for Multi-site Manager) of responsibility.

Physical demands and work environment:

  • Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods longer than eight (8) ten to (10) hour shifts, fifty (50) hours per week, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.



  • Store Manager

    3 days ago


    Westfield, Massachusetts, United States Ace Hardware Full time

    Ace Hardware Store Supervisor Job Description **Key Responsibilities:** * Supervise the overall operations of the store * Oversee and assist in opening and closing procedures * Ensure exceptional customer service is provided by team members * Handle customer complaints and concerns * Oversee all cash handling and inventory management functions, including...


  • Westfield, Indiana, United States GetGo Café + Market Full time

    Job Summary:The Store Leader is responsible for the day-to-day store operation of their assigned store, as well as the employees. This includes overseeing the overall management of the store, directing the work of subordinates, and ensuring that all operational goals and initiatives are met.Key Responsibilities:Interview, select, and train team membersDirect...

  • Assistant Manager

    2 weeks ago


    Westfield, New York, United States KWIK FILL Full time

    Job Summary:Kwik Fill is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our retail store by overseeing daily operations, managing store personnel, and providing exceptional customer service.Key Responsibilities:Assist in the training and development of store...

  • Store Area Manager

    1 week ago


    Westfield, Massachusetts, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs an Hourly Supervisor at Walmart, you will be responsible for leading a team of associates in a specific area of the store. Your primary goal will be to ensure customer satisfaction by maintaining a well-organized and efficient area.Key ResponsibilitiesLead and motivate a team of associates to achieve sales and customer service goalsEnsure...

  • Store Associate

    2 months ago


    Westfield, United States CVS Corporation Full time

    / / Store Associate **Store Associate** **Job ID:** 2029996BR **Category:** Cashier **Address:** 3280 E. State Road 32 **Location:** Westfield, IN **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your talents...

  • store driver

    4 weeks ago


    Westfield, United States Advance Auto Parts Full time

    Location: Location: store driver in Westfield, MA at Advance Auto Parts **Location:** 282 East Main Street **Career Description** ****Job Description**** We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender...

  • store driver

    4 weeks ago


    Westfield, United States Advance Auto Parts Full time

    Location: Location: store driver in Westfield, MA at Advance Auto Parts **Location:** 282 East Main Street **Career Description** ****Job Description**** We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender...

  • Assistant Manager

    2 months ago


    Westfield Center, United States Loves Travel Stops & Country Store Full time

    Req ID: 439575Address: 10145 Avon Lake Rd. Burbank, OH, 44214 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately   Welcome to Love’s! Restaurant Assistant Managers play a key role in...


  • westfield, United States Aldi Full time

    Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you’ll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day. Position Type:...


  • Westfield, Indiana, United States Market District Full time

    Job Summary:Our Floral Department Manager is responsible for overseeing the daily operations of the Floral Department, ensuring that it runs smoothly and efficiently. This individual will be the go-to person for guidance on flower arrangements and will be accountable for the department's operating performance at all times.Key Responsibilities:Interview,...


  • Westfield, Massachusetts, United States Domino's Pizza LLC Full time

    **About the Role**As a key member of the Domino's team, you will be responsible for:Recruiting, interviewing, and hiring additional team members to support the growth of the business.Coaching and mentoring fellow team members on store policies and procedures to ensure a high level of customer satisfaction.Preparing products to meet corporate specifications,...

  • Food Services Manager

    2 weeks ago


    Westfield, Indiana, United States GetGo Caf + Market Full time

    Job Summary$1,000 New Hire BonusNew Team Member hired into this role will be eligible for a one-time bonus paid in two installments, less applicable taxes.Installment 1: $500 at 90 days of employmentInstallment 2: $500 at 180 days of employmentAs a GetGo Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe,...


  • Westfield, Indiana, United States Market District Full time

    Job SummaryAn Assistant Produce Team Leader's primary responsibility is to assist the Produce Manager in providing leadership in the Produce Department by directing and managing Team Members, ordering raw materials and supplies, and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and...


  • Westfield, Indiana, United States Bridgestone America, Inc. Full time

    **Job Summary**We are seeking an experienced Automotive Service Manager to lead our team of technicians and provide exceptional customer service. As a key member of our Bridgestone America, Inc. team, you will be responsible for managing customer relationships, supervising technicians, and ensuring high-quality service standards.**Key...

  • Shift Leader

    3 weeks ago


    Westfield, United States KWIK FILL Full time

    Pay Rates: Minimum Pay: $11.50 per hour and Max Pay: $13.50 per hour. 465 East Main Street, WESTFIELD, Pennsylvania 16950 Company Conformance Statements In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact...

  • Shift Supervisor

    1 week ago


    Westfield, New York, United States Kwik Trip Full time

    Kwik Trip E. Main Rd. Retail Shift Supervisor As a Shift Leader at Kwik Trip, you'll: * Assist the location Manager and Assistant Manager in the operations of the store and help in the development of new employees. * Account for all shift and daily transactions. * Be responsible for all cash and inventories in the absence of the Assistant Manager and...


  • Westfield, New York, United States Kwik Trip Full time

    About the Role:Kwik Trip is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader at Kwik Trip, you will play a critical role in the success of our retail store.Key Responsibilities:Assist the Location Manager and Assistant Manager in the operations of the store and help in the development of new employees.Account for...

  • Shift Supervisor

    1 week ago


    Westfield, New York, United States Kwik Fill Full time

    Kwik Fill E. Main Rd. Retail Store Leadership Opportunity **Job Summary:** As a Shift Leader at Kwik Fill, you will be responsible for managing the daily operations of the store, ensuring excellent customer service, and leading a team of retail personnel. **Key Responsibilities:** * Assist in the training and development of store staff * Manage store...

  • **General Manager

    3 weeks ago


    Westfield, Indiana, United States The Boyd Group Full time

    About the RoleThe General Manager is a key leadership position responsible for overseeing the day-to-day operations of a collision repair center. This individual will be responsible for ensuring exceptional customer experiences, leading and maintaining a high-performing team, and driving business growth.Key ResponsibilitiesCustomer Experience: Ensure...


  • Westfield, Massachusetts, United States Sapphire Solutions Full time

    Location: 22869 Schenefeld | Contract Type: Part-time, permanent | Job ID: 831024About Us: Sapphire Solutions is a dynamic company that values teamwork and respect. We offer secure jobs, fair treatment, and opportunities for career growth.Your Role: As a Salesperson/Cashier with Representative Function, you will work closely with store management to ensure...