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Area Relationship Manager
4 months ago
Responsibilities
The Area Relationship Manager will identify new business opportunities, establish strong client relationships, and drive sales growth for our cutting-edge healthcare technology solution, NurseCore/TeamBridge. The role combines sales expertise, technology implementation, and customer service to ensure client satisfaction and achieve key performance indicators (KPIs).
- Identify and target prospective clients within the designated area to generate new business opportunities.
- Develop and maintain a robust sales pipeline to achieve quarterly and annual sale targets.
- Deliver compelling sales presentations, product demonstrations, and proposals to potential clients.
- Negotiate contracts and pricing terms with clients to ensure mutually beneficial agreements.
- Collaborate with cross-functional teams to ensure smooth technology implementation of NurseCore/TeamBridge for new clients.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall client satisfaction.
- Build and nurture strong, long-lasting client relationships to foster repeat business and referrals.
- Conduct regular check-ins and follow-up calls with existing accounts to identify upsell and cross-sell opportunities.
- Collaborate with marketing teams to participate in industry events, trade shows, and networking opportunities.
- Local travel will be extensive. Some weekend or evening hours may be necessary.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent communication and interpersonal skills to establish rapport with clients and internal teams.
- Ability to thrive in a fast-paced, target-driven environment while maintaining attention to detail.
- Proficiency in using CRM software and Microsoft Office Suite.
- Strong understanding of technology implementation processes and a willingness to learn about NurseCore/TeamBridge.
- Self-motivated, proactive, and capable of working independently and in a team.
- Local travel will be extensive. Some weekend or evening hours may be necessary.
Education/Experience
Education: Bachelor's degree in Business, Marketing, Technology, or a related field (MBA preferred).
Experience: Proven track record of B2B sales success in healthcare technology solutions or healthcare sales.