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Client Relationship Manager

2 months ago

Arlington, Virginia, United States Ram Supply Company Inc Full time
Job Overview

At Ram Supply Company Inc, we are seeking a dedicated Account Manager to enhance our account management team. This role is pivotal in nurturing our client relationships across various sectors.

Key Responsibilities:
  • Engage with current and potential clients through formal presentations and personal interactions to showcase our services and solutions.
  • Oversee all aspects of service and business development, including identifying cross-selling opportunities and conducting product demonstrations.
  • Establish and sustain strong relationships with clients to address inquiries, billing, and service issues.
  • Develop innovative strategies to support clients and elevate brand visibility.
  • Utilize client feedback to enhance the overall customer experience.
Qualifications:
  • Demonstrated experience as an Account Manager.
  • Proficient in CRM software and MS Office applications, especially MS Excel.
  • Understanding of business development processes and performance metrics.
  • Exceptional communication skills paired with a customer-focused mindset.
  • Strong analytical capabilities and organizational skills.
  • Bachelor's degree in Business Administration, Business Development, or a related field, or equivalent experience in customer service.
  • High proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Commitment to quality work and meticulous attention to detail.
  • Ability to meet deadlines while maintaining professionalism.
Preferred Qualifications:
  • Experience in restaurant management or related fields.
  • Familiarity with CRM systems such as Business Development4force, HubSpot, or Sage.
Compensation:

Competitive base salary complemented by commission, bonuses, and health insurance, with total compensation exceeding $100,000.

Flexible work-from-home options are available.