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Client Relationship Manager

2 months ago

Arlington, Vermont, United States Berkshire Bank Full time
Job Summary

Berkshire Bank is seeking a skilled Relationship Banker to join our team. As a Relationship Banker, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Client Relationship Building
    • Develop and maintain strong relationships with clients to understand their financial needs and goals.
    • Provide personalized service to clients, including product recommendations and solutions.
  • Sales and Revenue Growth
    • Originate and close consumer loans and second mortgage products.
    • Ensure proper documentation for all account maintenance and loan requests.
  • Client Service and Support
    • Provide backup support to Financial Center Manager and Assistant Banking Center Manager as needed.
    • Facilitate and participate in branch team meetings.
  • Compliance and Risk Management
    • Ensure compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures.
    • Reduce risk and uphold ethical standards related to duties.
Requirements
  • Education
    • High school diploma or equivalent.
  • Experience
    • Proven experience in a goal-oriented sales or customer service environment.
    • Cash handling experience preferred.
    • Sales experience preferred.
  • Skills and Knowledge
    • Strong verbal/written communication skills, including telephone interactions.
    • Proficient computer skills.
    • Strong interpersonal skills.
    • Problem-solving skills.
    • Excellent customer service skills.
    • Cash handling.
What We Offer

Berkshire Bank is an Equal Opportunity Employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.