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ERP Administrator

1 month ago

Wisconsin Rapids, United States Connection Full time
Overview

Connection has a fantastic opportunity through our Technical Staffing division for an ERP Administrator in Hilbert, WI. This is a full-time permanent opportunity that and offers outstanding benefits and bonus.

Responsibilities

  • Own incidents and carry out investigations to support the root cause analysis.
  • Liaise with support management providing feedback and updates on issues and customer escalations.
  • Administer and maintain Dynamics SL 2018, Liaison Messenger, SPS eCommerce Connector.
  • Montor the interface between Dynamics SL and High Jump (WMS).
  • Provide operations and project support for the Dynamis SL.
  • Work with Business Units to maintain environments by upgrading to the latest version software.
  • Work with Application support of project activities by installing/upgrading related ERP products and third parties on the test environments.
  • Work with internal teams and 3rd party support companies.
  • Continual self-development to improve product knowledge.
  • Maintain technical documentation, installs, manuals and runbooks.
Ensure SLA and KPI targets are achieved.

Min

USD $80,000.00/Yr.

Max

USD $90,000.00/Yr.

Qualifications
  • 2-3 years' experience of ERP software technical support
  • Knowledge of the following ERP Functions - Sales, Manufacturing, Finance, System administration, Supply Chain management.
  • Experience with SQL, REST, IIS.
  • Experience in Dynamics SL 2018.
  • Familiar with Agile and Scrum/Kanban methodologies and practices.
  • Knowledge in software development processes, models, lifecycles, and methodologies.
  • Familiarity with Microsoft Azure cloud Services.
  • Familiar with Active Directory and / or Azure Active Directory
  • Working experience of Microsoft Operating systems, Win11, Server 19/22
  • Experience supporting a 24 x 7 critical ERP environment.
  • Strong communication and interpersonal skills, including the ability to clearly communicate technical issues to a non-technical audience.
  • The ability to work to deadlines, on own initiative and out of hours as/if required in ensuring minimum business disruption.
  • Accuracy and attention to detail are both essential.
  • Strong team player, keen on contributing to & improving the team.