Customer Service Administrative

5 months ago

Grand Rapids, United States Snelling Full time
Snelling is looking for an experienced Customer Service - Administrative professional for a busy company in Grand Rapids.

This position is responsible for supporting the administrative functions within the company. Responsibilities include; order processing and management, creating and distributing daily reports, responding to customer inquiries and support for regional sites. The daily activities include: order entry from hard copy and digital sources, compiling and organizing information for various databases and spreadsheets to create daily reports and assuring databases are properly maintained.

Responsibilities
  • Assist with support for customer service for external and internal customers - answering phone calls, monitoring emails, entering and processing sales orders from hard copy and digital sources, creating and managing production orders
  • Reviewing customer purchase orders to assure inventory availability and customer required delivery times can be meet
  • Compile and organize information from various databases and spreadsheets to create daily reports.
  • Monitor sale/production orders through the day to assure they are completed on schedule
  • Assist Planning with purchase orders and coordinate delivery schedules as needed.
  • Assist accounting with accounts payable and accounts receivable transactions
  • Participate in the production meetings to address and advise on inventory or scheduling issues
  • Update and maintain customer and product information in databases
  • Assist shipping/receiving as needed
Skills
  • Strong written and verbal communication skills with the ability to interact effectively with customers and suppliers at all levels of the organization.
  • Ability to work in a dynamic environment with focus on continuous improvement and constant change.
  • Ability to generate and format reports in Excel and Word
  • Understanding of ERP/MRP systems and databases
  • Understanding of the basics of accounting
  • Focused on personal and professional growth.
  • Ability to take initiative and drive closure to tasks and responsibilities.
Requirements
  • 3 to 5 years' experience in customer service/production planning or other administrative positions in a manufacturing environment
  • Proficient in Excel, Word, and Outlook
  • Familiarity with the basics of accounting
  • Understanding of MRP, ERP and other business information management systems
LOCATION
Grand Rapids, Michigan 49546
PAY
$19.00

  • Customer Service Administrator

    4 days ago

    Grand Rapids, Michigan, United States AD Solutions Full time

    Job OverviewWe are AD Solutions, a leading provider of innovative technology solutions that transform workplaces. With headquarters in Orlando and branch offices across the state, we're expanding rapidly and seeking ambitious individuals to join our team as Customer Experience Representatives.

  • Customer Success Specialist

    2 months ago

    Grand Rapids, United States Service Express Full time

    At Service Express, we believe that great work starts with great people! Looking for the right people to be on our team is a top priority for us, but we know we can't ask people to join our team without knowing more about us! The main role of the Customer Success Specialist is to partner with the sales team by managing contract renewals, assisting with...

  • Customer Service Liaison

    6 days ago

    Grand Rapids, Michigan, United States Equity LifeStyle Properties Full time

    At Equity LifeStyle Properties, we're seeking a highly skilled Customer Service Liaison to join our team. As a key member of our operations department, you'll provide exceptional service to appraisal customers through phone and email communication, while assisting our national network of field inspectors in the completion of their home inspections.Job...

  • Customer Service Representative

    2 hours ago

    Grand Rapids, Michigan, United States KENNICOTT BROS CO Full time

    Job DetailsLevel: EntryJob Location: Grand Rapids - Walker, MIPosition Type: Part TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalAbout the PositionWe are seeking a highly motivated and customer-focused individual to join our team as an administrative assistant. In this role, you will work closely with our...

  • Administrative Assistant

    4 weeks ago

    Grand Rapids, Michigan, United States Horizon Bank Full time

    Job Overview:At Horizon Bank, we're seeking a highly organized and detail-oriented Administrative Assistant - Support Services to support the day-to-day operations of our Appraisal Services Department. As an integral member of our team, you will provide a range of administrative support activities related to the ordering, receipt, processing, and delivery of...

  • Customer Service Representative Senior

    3 months ago

    Grand Rapids, United States Dover Corporation Full time

    Dover - Administration [Customer Service Representative] As a Customer Service Rep at Dover, you'll: Provide high levels of customer service through accurate and timely response to customer order placement, credit requests, and other customer inquiries; Ensure accurate and timely orders received through phone, fax, email, or other means are processed;...

  • Customer Service Associate

    3 weeks ago

    Grand Rapids, United States MHC Equity Lifestyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Associate in Grand Rapids, Michigan. Founded in 1987, MHVillage/Datacomp is a subsidiary of ELS and a national leader in the manufactured housing industry based in...

  • Customer Service Specialist

    1 month ago

    Grand Rapids, United States Davenport University Full time

    Customer Service Specialist STATUS:Full-Time DEPARTMENT:Student Services LOCATION:Grand Rapids Lettinga Campus PAY:$15.30/Hour SUMMARY: The Customer Service Specialist is responsible for providing administrative support for the staff of a campus/department. Will also perform receptionist duties and other non-routine office functions as needed. These...

  • Customer Service Associate

    2 weeks ago

    Grand Rapids, United States Equity Lifestyle Properties, Inc. Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Customer Service Associate in Grand Rapids, Michigan.Founded in 1987, MHVillage/Datacomp is a subsidiary of ELS and a national leader in the manufactured housing industry based in Grand...

  • Customer Service Associate

    3 weeks ago

    Grand Rapids, United States Equity Lifestyle Properties, Inc. Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Customer Service Associate in Grand Rapids, Michigan.Founded in 1987, MHVillage/Datacomp is a subsidiary of ELS and a national leader in the manufactured housing industry based in Grand...

  • Customer Service Associate

    5 months ago

    Grand Rapids, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Associate in Grand Rapids, Michigan. Founded in 1987, MHVillage/Datacomp is a subsidiary of ELS and a national leader in the manufactured housing industry based in...

  • Service Billing Specialist/Administrative Assistant

    3 weeks ago

    Grand Rapids, United States Andy J. Egan Co. Full time

    Position: Service Billing Specialist/Administrative AssistantLocation: Grand Rapids, MI Since 1919, Egan has been the mechanical contractor that West Michigan construction managers and building owners depend on for the highest quality work. Egan is dedicated to hiring individuals who understand the importance of safety, instill integrity in all aspects of...

  • Agency Customer Service Representative/Trainer

    7 months ago

    Grand Rapids, United States Michigan Farm Bureau Full time

    OBJECTIVE: To lead the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent customer service in a prompt and professional manner. To provide operator service during normal business hours by answering and taking...

  • Customer Service Associate

    3 weeks ago

    Grand Rapids, United States MHC Equity Lifestyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Associate - DC in Grand Rapids, Michigan. MHVillage/Datacom is a subsidiary of Equity Lifestyle Properties. Founded in 1987, MHVillage/Datacomp is a national leader...

  • Customer Service Support Specialist

    7 days ago

    Grand Rapids, Michigan, United States TSG - The Sheridan Group Full time

    About the RoleWe are seeking a Customer Service Support Specialist to join our team at TSG - The Sheridan Group. As a key member of our operations team, you will play a crucial role in ensuring seamless customer interactions and order processing.Job Summary:This position involves working closely with customers, preparing orders, and performing various...

  • Administrative Services Coordinator

    3 weeks ago

    Grand Rapids, Michigan, United States Grand Rapids Public Schools Full time

    Job OverviewThe Grand Rapids Public Schools is seeking an experienced Administrative Assistant to provide administrative support to the Executive Directors of K-8 Schools and ELL. This is an exciting opportunity for a skilled administrative professional to join our team and contribute to the success of our students and community.About the RoleWe are looking...

  • Customer Service Associate

    2 weeks ago

    Grand Rapids, United States Equity Lifestyle Properties, Inc. Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Customer Service Associate - DC in Grand Rapids, Michigan.MHVillage/Datacom is a subsidiary of Equity Lifestyle Properties. Founded in 1987, MHVillage/Datacomp is a national leader in...

  • Customer Service Associate

    3 weeks ago

    Grand Rapids, United States Equity Lifestyle Properties, Inc. Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Customer Service Associate - DC in Grand Rapids, Michigan.MHVillage/Datacom is a subsidiary of Equity Lifestyle Properties. Founded in 1987, MHVillage/Datacomp is a national leader in...

  • Customer Service Associate

    7 months ago

    Grand Rapids, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Associate - DC in Grand Rapids, Michigan. MHVillage/Datacom is a subsidiary of Equity Lifestyle Properties. Founded in 1987, MHVillage/Datacomp is a national leader in...

  • Customer Service

    3 months ago

    Grand Rapids, United States Dairy Farmers of America Full time

    * Interacts with customers via the phone. * Provides information in response to inquiries about accounts, products, and services. * Handles customer complaints, special orders, or returns in-store or via phone or mail. * Answers customers' questions regarding product or service and operation or maintenance. * Receives and processes orders, provides...