Sales and Service Coordinator

1 week ago


Grand Rapids, Michigan, United States CareerPaths NW Full time
Position Overview

CareerPaths NW is seeking a motivated individual to fill the role of Sales & Service Administrator. This position is essential for a distinguished manufacturer specializing in high-quality grass catchers within the lawn and garden sector. As the company prepares for growth and expansion, this entry-level opportunity will allow you to gain valuable insights into the business operations and supply chain dynamics.

Key Responsibilities

  • Respond to incoming inquiries and deliver exceptional client support.
  • Monitor ongoing orders, ensuring effective communication with customers and production teams.
  • Conduct data entry tasks within the Order/Project Management Tracking system.
  • Provide assistance in production, shipping, or fulfillment processes as needed.
  • Develop a comprehensive understanding of the supply chain and customer relationships in the lawn and garden industry.
  • Demonstrate initiative in identifying solutions and supporting clients effectively.

Required Qualifications

  • Excellent communication and customer service capabilities.
  • Meticulous attention to detail and strong organizational skills.
  • Ability to learn and operate a custom-built ERP system.
  • Willingness to engage in various business functions, including production and shipping.
  • A proactive approach to problem-solving and client support.

This position is perfect for individuals aspiring to enter the manufacturing field and advance their careers within a supportive organization. With full-time hours and a competitive pay range, this role offers a stable and enriching work environment.



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