We have other current jobs related to this field that you can find below
-
Crisis Intervention Specialist
1 month ago
Seattle, United States Crisis Connections Full timeJob DescriptionJob DescriptionDescription:Title: Crisis Intervention SpecialistType: Full-Time & Part-time Openings for Day, Swing & Graveyard shifts.Payrate: $26.53/hr +$2.00/hr shift differential for GraveyardLocation: In person role, at Seattle Call CenterUnion Representation: Represented by OPEIUPROGRAM SUMMARY: Crisis Connections provides a variety of...
-
Crisis Intervention Specialist
1 month ago
Seattle, United States Crisis Connections Full timeJob DescriptionJob DescriptionDescription:Title: Crisis Intervention SpecialistType: Full-Time & Part-time Openings for Day, Swing & Graveyard shifts.Payrate: $26.53/hr +$2.00/hr shift differential for GraveyardLocation: In person role, at Seattle Call CenterUnion Representation: Represented by OPEIUPROGRAM SUMMARY: Crisis Connections provides a variety of...
-
Crisis Intervention Specialist
22 hours ago
Seattle, Washington, United States Crisis Connections Full timeJob OverviewPosition Title: Crisis Services ClinicianReports to: Director of Clinical ServicesEmployment Type: Part-Time and Full-Time OpportunitiesLocation: Seattle, WACompensation: $35.45/hr, with an additional $4/hr for graveyard shiftsUnion Representation: Represented by OPEIUSchedule: Flexible shifts available on weekends and weekdays, with a...
-
Crisis Intervention Specialist
24 hours ago
Seattle, Washington, United States Crisis Connections Full timeAbout the Organization: Crisis Connections is a nonprofit entity focused on delivering mental health assistance to the community. We prioritize diversity and inclusion, inviting individuals from various backgrounds to become part of our team.Position Title: Crisis Services ClinicianEmployment Type: Available in both Full-Time and Part-Time rolesCompensation:...
-
Crisis Services Mental Health Specialist
1 day ago
Seattle, Washington, United States Crisis Connections Full timeJob OverviewPosition Title: Crisis Services ClinicianReports to: Director of Clinical ServicesEmployment Type: Part-Time and Full-Time opportunities availableLocation: Remote/In-person roleCompensation: Competitive hourly rate with additional shift differentials for night shiftsUnion Representation: Represented by OPEIUSchedule: Flexible shifts including...
-
Crisis Services Clinical Supervisor
7 days ago
Seattle, Washington, United States Crisis Connections Full timeJob OverviewPosition Title: Clinical Supervisor of 988 (GY/After-hours shift)Employment Type: Full-time, Non-exemptCompensation: Starting at $40 per hour plus an additional $4.00 for GY shift differentialSchedule: GY/After Hours (12 am - 8 am); Tuesday - SaturdayReporting To: Clinical Manager of 988Union Status: Non-bargaining unit/Non-union roleWork...
-
Crisis Services Mental Health Specialist
2 days ago
Seattle, Washington, United States Crisis Connections Full timeJob OverviewPosition Title: Crisis Services ClinicianReports to: Director of Clinical ServicesEmployment Type: Part-Time and Full-Time OpportunitiesLocation: Remote RoleCompensation: $35.45/hr, with an additional $4/hr for night shiftsUnion Representation: Represented by OPEIUSchedule: Flexible shifts including weekends and weekdays, with a requirement for...
-
Crisis Intervention Specialist
1 day ago
Seattle, Washington, United States Downtown Emergency Service Center Full timeJob OverviewShift: Swing (3pm - 11:30pm)Days Off: Saturday and SundayShift Differential: $0.50 per hour for swing shiftInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off...
-
Crisis Intervention Specialist
1 day ago
Seattle, Washington, United States THS Full timePosition OverviewTherapeutic Health Services (THS) has been a leader in providing evidence-based and culturally sensitive behavioral health solutions since 1972. Our mission focuses on delivering compassionate care to children, youth, and families grappling with substance use and mental health challenges. We are dedicated to:Addressing the ongoing opioid...
-
Crisis Intervention Peer Specialist
6 days ago
Seattle, Washington, United States Downtown Emergency Service Center Full timeJob OverviewDays Off: Saturday, SundayShift: Day (9am-5:30pm)Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement PlanAbout Downtown Emergency...
-
Crisis Intervention Specialist
6 days ago
Seattle, Washington, United States Downtown Emergency Service Center Full timeJob OverviewShift: Swing (3pm - 11:30pm)Days Off: Saturday and SundayShift Differential: $0.50 per hour for swing shiftInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off...
-
Crisis Intervention Specialist
6 days ago
Seattle, Washington, United States Downtown Emergency Service Center Full timeJob OverviewShift: Swing (3pm - 11:30pm)Days Off: Saturday and SundayShift Differential: $0.50 per hour for swing shiftInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off...
-
Security Specialist
2 months ago
Seattle, United States Seattle Children's Full timeUnder the direction of the Security leadership team and guidance of PBMU nursing leadership, the Security Specialist is the primary responder for all safety concerns in the Inpatient Psychiatric Unit (PBMU), both individually and as part of an interdisciplinary team. This individual interacts with patients experiencing behavioral or mental health crisis to...
-
Crisis Support Specialist
7 days ago
Seattle, Washington, United States Downtown Emergency Service Center Full timeJob OverviewDays Off: Saturday, SundayShift: Day (9am-5:30pm)Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement PlanAbout Downtown Emergency...
-
Crisis Peer Specialist
3 weeks ago
Seattle, United States Downtown Emergency Service Center Full timeJob DescriptionJob DescriptionDescription:Days Off: Saturday, SundayShift: Day (9am-5:30pm)Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement...
-
Mental Health Clinician
1 month ago
Seattle, United States Crisis Connections Full timeJob DescriptionJob Description:Description: Position Title: Crisis Services Clinician Reports to: Director of Clinical Services Type: Part-Time and Full-Time positions available Location: Seattle, WA, In-person role Payrate: $35.45/hr, and $4/hr shift differential for graveyard shift Union Representation: Represented by OPEIU Schedule: Weekends and Weekdays...
-
Mental Health Clinician
3 weeks ago
Seattle, United States Crisis Connections Full timeJob DescriptionJob Description:Description: Position Title: Crisis Services Clinician Reports to: Director of Clinical Services Type: Part-Time and Full-Time positions available Location: Seattle, WA, In-person role Payrate: $35.45/hr, and $4/hr shift differential for graveyard shift Union Representation: Represented by OPEIU Schedule: Weekends and Weekdays...
-
Security Specialist
2 months ago
Seattle, WA, United States Seattle Children's Hospital Full timeUnder the direction of the Security leadership team and guidance of PBMU nursing leadership, the Security Specialist is the primary responder for all safety concerns in the Inpatient Psychiatric Unit (PBMU), both individually and as part of an interdisciplinary team.This individual interacts with patients experiencing behavioral or mental health crisis to...
-
Crisis Response Specialist
6 days ago
Seattle, Washington, United States YMCA of Greater Seattle Full timeOverviewOur Commitment to EquityThe YMCA actively fosters a culture devoid of bias and injustice. We are devoted to dismantling institutional and systemic barriers that lead to oppression and racism. We hold ourselves accountable to marginalized communities by cultivating equitable and sustainable environments where social justice is integrated into every...
-
Mental Health Clinician
1 month ago
Seattle, United States Crisis Clinic Full timePosition Title: Crisis Services Clinician Reports to: Director of Clinical Services Type: Part-Time and Full-Time positions available Location: Seattle, WA, In-person role Payrate: $35.45/hr, and $4/hr shift differential for graveyard shift Union Representation: Represented by OPEIU Schedule: Weekends and Weekdays Day Shift & Swing Shift Weekend...
Crisis Intervention Specialist
1 month ago
Job Type
Full-time
Description
Type: Full-Time & Part-time Openings for Day, Swing & Graveyard shifts.
Payrate: $26.53/hr +$2.00/hr shift differential for Graveyard
Location: In person role, at Seattle Call Center
Union Representation: Represented by OPEIU
PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and well-being for all by connecting people to accessible and compassionate support.
Varied shift schedules and hours are available and range from part-time to full-time. The Crisis Services Team can be flexible to accommodate most scheduling needs .
POSITION SUMMARY:
- The Crisis Intervention Specialist (CIS) assists the 24-Hour Crisis Line volunteer phone workers.
- The CIS assists volunteer phone workers in assessing, developing, implementing, and resolving emergent and non-emergent calls.
- The CIS provides feedback and debriefing following calls.
- Completes Case Reviews and accurately and timely reviews log sheets and screening guides.
- The CIS participates in program meetings and attends training and in-services.
- The CIS will be crossed trained as Patient Placement Coordinator.
A. Phone Room Support
- Provides effective support of volunteer phone workers.
- Assists phone workers in developing and implementing appropriate intervention with emergent and non-emergent calls.
- Provides effective feedback and/or debriefing following calls.
- Handles business line calls and documents appropriately, including patient placement and crisis response.
- Demonstrates knowledge of King County mental health system.
- Demonstrates knowledge of Crisis Clinic resources.
- Demonstrates knowledge of phone room protocol and procedure:
- Maintains accurate clinical logs.
- Performs linkages in an accurate and timely manner.
- Arrives at work on time and maintains regular attendance, working assigned shifts and other shifts when needed.
- Follows personnel policies and procedures.
- Written and verbal communication is clear, concise, accurate and thorough.
- Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients.
- Makes appropriate use of supervisor.
- Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance.
- Suggests solutions to identified problems.
- Participates in program meetings and planning.
- Attends training and in-services.
Training Requirements:
New hires are expected to attend 3 training shifts per week onsite, and will require the following online modules and shadowing shifts before starting their scheduled shifts.
Your Training Coordinator will provide follow-up and additional information during your New Hire Orientation.
Crisis Intervention Specialist Training Requirements
- Attend a 4-hour listening shift onsite at Seattle office during first week
- Complete Online Thinkific Learning Module- 6-8 hours of training modules
- 3 shifts on Crisis response desk onsite at Seattle office
- 3 shifts on CLE pro line desk onsite at Seattle office
- 2 shifts on Screener CIS desk onsite at Seattle office
- Attend Live Training once a year
- Bachelor of Arts degree in social sciences
- Minimum of one-year experience as a volunteer on the Crisis Line preferred
- Knowledge of the public mental health system
- Evidence of ability to develop and maintain effective working relationships.
- Evidence of ability to work with a team of clinical staff and volunteers.
- Ability to work effectively in a call center environment.
- Ability to navigate Electronic Health Records and experience using Microsoft Office Suite.
- Ability to work independently.
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.
- This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.
- Smart phone with ability to download and use Multi-factor Authentication (MFA) application.
- This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.
- Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers.
- Annual wage increases
- Generous Paid Time Off & 12 Paid Holidays
- Discount on ORCA transit pass
- Free Parking & Flexible Schedules
- Growth opportunities
- Self-care tools & weekly check ins with your supervisor
- Short-term and long-term disability
- Flexible Spending Accounts (FSA)
- 403B Retirement Plan
- Gym classes
Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.
DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
Salary Description
$26.53/hr and $2.00/hr shift differential