Database Support Specialist

2 weeks ago

Chandler, United States Chapman Automotive Corporate Full time

Chapman Automotive Group is seeking an entry-level Database Support Specialist, with a focus on end-user assistance to join our growing team This role is ideal for recent graduates or individuals, with strong communication skills, and who are eager to learn and grow in the technology field. You will work closely with end-users to address their needs, and assist in the development and maintenance of our in-house software and systems.  If you are enthusiastic about starting a career in technology support and are excited about providing top-notch support to end-users, we encourage you to apply

What We Offer:

  • Competitive pay 
  • Professional Development: Access ongoing training and growth opportunities to advance your career.
  • Supportive Team Environment: Join a collaborative team where your contributions are valued.
  • Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
  • Volunteer Opportunities and more

Benefits to Support Employee Wellbeing:

  • Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
  • Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
  • Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
  • Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
  • Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
  • 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
  • Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

  • Maintain user account and access settings across several in-house developed programs.
  • Provide support to end-users, including troubleshooting, answering questions, add/delete user profiles and offering guidance on database usage.
  • Develop and maintain required reporting.
  • Monitor systems and alerts, providing administration and troubleshooting for various issues and programs.
  • Monitor database performance and report any issues or concerns to senior staff.
  • Document database configurations, procedures, and user instructions.
  • Assist employees with any issues they may have with the software.

Desired Qualifications and Experience:

  • A minimum of 1 year of technology support experience or experience working in an IT department is required 
  • Proficient in Microsoft Word and Excel.
  • Proven ability to quickly learn and adapt to new technologies and tools.
  • Strong problem-solving skills with a willingness to learn and adapt.
  • Excellent communication skills and a customer-focused mindset.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented with strong organizational skills.
  • Must pass a pre-employment background check and drug screening

Hours and Work Environment:

This is a Monday – Friday onsite position at the Chapman Corporate Center in Chandler, AZ.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.

#ZR

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