Intermediate IT Support Specialist
2 weeks ago
Elevate your professional journey with eXcell. We partner with Fortune 1000 companies across the nation and are committed to your career advancement through our innovative training programs.
We are currently seeking an Intermediate IT Support Specialist to join our team in a corporate setting. This position involves regular interaction with clients both in person and through various communication channels.
Key Responsibilities:
- Conducting inter-departmental deliveries using a company vehicle.
- Collecting surplus equipment from personnel.
- Preparing outdated equipment for re-disposal and electronic waste management.
- Processing assets returned from clients, including cleaning and testing systems for redeployment.
- Ensuring all client inventory is organized and maintained in a professional manner.
- Communicating with clients regarding asset collection via email.
- Managing new orders received through the ticketing system.
- Updating the client ticketing system and database.
- Disposing of electronic waste responsibly.
- Testing and sanitizing laptops.
- Managing waste disposal.
- Assisting with asset inventory audits as needed.
- Overseeing inventory counts and updating tools daily.
- Distributing equipment to various sites as required.
Required Skills and Qualifications:
- At least 1 year of relevant technical experience.
- Ability to lift up to 35 lbs independently.
- Valid driver's license for operating the company vehicle.
- Previous experience in shipping is advantageous.
- Steel-toed footwear is mandatory in safety zones.
- Capability to walk, sit, stand, crawl, and kneel for extended durations.
- Strong customer service and communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (primarily Outlook, Excel, and Word).
- Technical certifications are a plus.
We provide a comprehensive benefits package that includes options such as Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurance Plans, Paid Time Off, Paid Holidays, Paid Sick Leave, and Pre-Tax Benefits through FSA/HSA, along with Employee Discounts.
This position is W2 only; we do not engage in Corp to Corp arrangements and are unable to sponsor H1B visas at this time. eXcellTM is an advocate for Equal Employment Opportunity. eXcellTM, a division of CompuCom Systems, Inc., provides IT staffing services and solutions to both Fortune 1000 companies and small to medium-sized businesses. For further details, please visit our website.
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