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Customer Support Specialist

2 months ago

Chandler, Arizona, United States Hamilton Full time

Position: Customer Support Specialist

Company Overview:

Hamilton Relay is dedicated to providing exceptional telecommunications services for individuals who are deaf, hard of hearing, deaf-blind, or have speech difficulties. We are currently seeking enthusiastic individuals to join our team as Customer Support Specialists in our Baton Rouge location.

Role Summary:

As a Customer Support Specialist, you will play a crucial role in facilitating communication for our clients. Your primary responsibility will be to assist individuals in connecting over the phone, ensuring that their needs are met with professionalism and care.

What We Offer:

  • Flexible Full-Time and Part-Time shifts
  • Minimal direct customer interaction
  • Casual and supportive work environment
  • Comprehensive company-paid benefits for full-time employees
  • Paid training programs with competitive starting wages
  • Performance and attendance bonuses
  • Local remote work options available after a specified period of on-site employment

Qualifications:

  • Must be at least 18 years old
  • High school diploma or equivalent required
  • Typing proficiency with a high accuracy rate
  • Ability to pass a criminal background check
  • Commitment to maintaining strict confidentiality
  • Availability for a comprehensive training program

If you are passionate about making a difference and are looking for a rewarding career with opportunities for growth, we encourage you to consider this position.

About Us:

Since 1991, Hamilton Relay has been a leader in providing telecommunications relay services, committed to empowering individuals through effective communication solutions.