IT Support Specialist
2 weeks ago
Position: Desktop Support Technician
Location: Chandler, AZ
Work Arrangement: Onsite
Employment Type: Contract
Compensation: $18.51/hr - $21.15/hr
Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a contract opportunity in Chandler, AZ. This role is essential for providing technical assistance and support to end-users, ensuring efficient operation of their systems.
Contract Duration: 6 months
Key Responsibilities:
- Installation and configuration of operating systems on client devices.
- Data migration to new systems.
- Collection of surplus equipment from users.
- Preparation of outdated equipment for proper disposal and e-waste management.
- Testing and processing of malfunctioning systems returned by clients, ensuring all inventory is organized and maintained professionally.
- Possible delivery tasks for clients or interdepartmental needs.
- Conducting daily and quarterly preventative maintenance checks in conference room settings.
- Updating records in the database consistently, both online and offline.
- Monitoring online support queues to assist customers with technical issues and meeting support requests.
- Assisting with large-scale deployment or renovation projects.
Required Qualifications:
- Minimum of 3 years of technical experience.
- Willingness to travel between locations using personal transportation.
- Ability to work independently and adapt to changing situations.
- Capability to lift up to 35 lbs. unassisted.
- Strong customer service skills along with excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (primarily Outlook, Excel, and Word), as well as Windows 8 and Windows 10.
Preferred Qualifications:
- Relevant technical certifications.
Benefits Offered:
- Comprehensive medical insurance with multiple plans available.
- Dental and orthodontic coverage.
- Vision insurance.
- Health Savings Account (HSA).
- Flexible Spending Accounts for health and dependent care.
- Voluntary life insurance and both long-term and short-term disability coverage.
- Hospital indemnity insurance.
- 401(k) plan with matching contributions and pre/post-tax options.
- Paid sick leave.
- Legal and identity protection services.
- Pre-tax commuter benefits.
- 529 College Savings Plan.
Motion Recruitment Partners is committed to equal opportunity employment, including for veterans, individuals with disabilities, and women. All applicants must be authorized to work in the United States on a full-time basis, and sponsorship is not available. Accommodations will be provided throughout the hiring process as required.
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