Customer Service Representative
4 weeks ago
Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should. Schedule: 10:00am-7:00pm, Monday-Friday In this role, you will… Answer inbound customer payment calls. For non-payment calls, provide entry-level troubleshooting and redirecting of calls when appropriate. Coordinate with internal departments to conduct research and resolve account discrepancies. Follow all call center standard operating procedures and propose basic enhancements. Manage cash application induction work as assigned, making outbound calls to customers as needed to ensure complete resolution. Ensure all customer calls are clearly documented. Work on special projects as assigned by manager. Manage induction work tasks from the Accounts Receivable Rep I. Train new hires as assigned by manager. Perform other duties as assigned. We are looking for candidates with… Bachelor’s Degree in Finance, Accounting or Business (preferred). 2+ years of Insurance Industry experience (preferred). 2+ years of Call Center experience. 2+ years of Customer service experience. Ability to maintain complete confidentiality and discretion in business relationships with customers and agents. Ability to deal effectively and collaborate with all employees and external business contacts while conveying a positive, service oriented attitude. Strong organizational and communication skills (interpersonal, written and electronically). Including good listening skills. Attention to detail with a quality focus. Ability to work well in a team environment. Highly motivated, adaptive and able to manage multiple priorities. The ability to demonstrate and share depth of knowledge and skills regarding business systems and processes. Why MedPro? MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset – makes MedPro a preferred employer that many call their career home. General: MedPro Group is an Equal Opportunity Employer. #LI-Hybrid #LI-EH1 #J-18808-Ljbffr
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Customer Service Representative
4 weeks ago
Indiana, United States SERVICE HERO CONSULTING LLC Full timeJob Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will handle both incoming and outgoing calls related to Moulding & Millwork, ensuring that all customer needs are met with efficiency and professionalism. Key Responsibilities: Handle Calls: Receive and make calls related to...
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Customer Services Representative
4 months ago
Indiana, United States S&T Bancorp Full timeOperates a customer service window to provide customers with quality service on a variety of transactions. Suggests solutions and options to the customer and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concern Customer Service, Representative, Customer, Retail, Banking, Deposit
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Customer Service Representative
4 weeks ago
Indiana, United States U-Haul Full timeLocation: 3150 National Rd, Richmond, Indiana 47374 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
4 weeks ago
Indiana, United States Servicecranecompany Full timeService Crane Company, a full service material handling company specialized in overhead cranes and hoists, is looking for an inside sales/customer service representative to help support our growing business. Our sales team is an integral part of our strategy to build a successful sales pipeline. As a member of the team you will work closely with outside...
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Customer Service Representative
4 weeks ago
Indiana, United States Civic Spark Media LLC Full timeThe Customer Service Representative at the Western Wayne News is often our first point of contact with readers, subscribers, advertisers and community members who have a question, request or comment about one of our publications or projects, both in person, on the phone or online. While excellent professional communication skills are a must, to thrive in...
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Customer Service Representative
7 days ago
Indiana, Pennsylvania, United States GetGo Caf + Market Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at GetGo Caf + Market. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
4 weeks ago
Indiana, United States Spartan Logistics Full timeDescription Spartan Logistics is a third-party logistics (3PL) company headquartered in Columbus, OH. We specialize in a unique logistics model: We own and operate our own warehouses, fleet, forklifts, and other key equipment. We have decades of experience in fast-moving inventory, especially food and beverages, and also are veteran handlers of glass, paper,...
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Customer Service Representative
5 days ago
Jeffersonville, Indiana, United States DFR Full timeJob SummaryWe are seeking a highly motivated and customer-focused Eligibility Assistant to join our team at the Division of Family Resources (DFR). As an Eligibility Assistant, you will play a critical role in providing exceptional customer service to clients and supporting case workers in determining eligibility for public assistance programs.Key...
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Customer Service Representative
6 hours ago
Boonville, Indiana, United States DFR Full timeJob SummaryWe are seeking a highly motivated and customer-focused Eligibility Assistant to join our team at the Division of Family Resources (DFR). As an Eligibility Assistant, you will play a critical role in providing exceptional customer service to clients and supporting case workers in determining eligibility for public assistance programs.Key...
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Sales & Customer Service Representative
3 hours ago
Noblesville, Indiana, United States Massage Envy Full timeAbout Massage EnvyMassage Envy is a leading provider of massage therapy and spa services, dedicated to helping individuals achieve their wellness goals.Job SummaryWe are seeking a highly motivated and customer-focused Sales & Customer Service Representative to join our team. As a Sales & Customer Service Representative, you will be responsible for providing...
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Customer Service Representative
4 days ago
Bloomington, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Customer Service Representative
7 hours ago
Bloomington, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Sales & Customer Service Representative
1 hour ago
Indianapolis, Indiana, United States Massage Envy Full timeAbout UsMassage Envy is a leading provider of massage and skin care services, dedicated to helping individuals achieve their wellness goals.Job SummaryWe are seeking a highly motivated and customer-focused Sales & Customer Service Representative to join our team. As a Sales & Customer Service Representative, you will be responsible for providing exceptional...
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Customer Service Representative
7 days ago
Indianapolis, Indiana, United States Shane Co. Full timeAbout the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our valued guests.Key ResponsibilitiesEngage with customers to understand...
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Part-Time Customer Service Representative
4 weeks ago
Indiana, United States MFA Oil Full timePart-Time Customer Service Representative MFA Oil Plant - Palmyra, 4571 Business 61, Palmyra, Missouri, United States of America Req #1422 Monday, August 12, 2024 Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily...
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Customer Service Representative
4 days ago
Kokomo, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Customer Service Representative
2 hours ago
Kokomo, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Customer Service Representative
5 days ago
Indiana, Pennsylvania, United States Giant Eagle Full timeAbout Us: Giant Eagle is a leading retail company that operates a chain of grocery stores, convenience stores, and pharmacies. We are committed to providing exceptional customer service and a wide selection of products to our customers.Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Overnight Team Member....
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Customer Service Representative Fueler/Washer
4 weeks ago
Indiana, United States Penske Full timeWork Location: 4000 Cline Ave. East Chicago, IN, 46312 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
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Customer Service Representative
4 weeks ago
Indiana, United States CraneWerks Inc Full timeCraneWerks is a fast-growing overhead crane manufacturer in Morristown, Indiana . We’re looking for a motivated individual to perform the functions of Inside Sales/Customer Service. Essential duties and responsibilities: •Receive and respond to customer requests via phone and email •Use portals and price sheets to obtain pricing and info for suppliers...
