Customer Service Representative
4 weeks ago
The Customer Service Representative at the Western Wayne News is often our first point of contact with readers, subscribers, advertisers and community members who have a question, request or comment about one of our publications or projects, both in person, on the phone or online. While excellent professional communication skills are a must, to thrive in this role, you’ll need to enjoy listening, researching, problem solving, guiding customers, and building relationships with others in the organization and throughout the community. This role requires proficiency with a variety of online and office tools including phone systems, email, Google Docs and Sheets or similar office software, customer relationship management (CRM) databases, Slack or similar chat programs, billing and accounting software, and others. You should be comfortable exploring and using web-based resources for completing tasks and researching questions. In general, a typical day involves: Answering the phone and assisting callers directly or connecting them to other team members. Reviewing, researching and resolving incoming questions about subscriptions, advertisements, retail sales and other topics. Typing detailed, helpful notes about your conversations and any further action needed from others. Engaging customers across a variety of channels including email, phone, postal mail and walk-ins to the office. Creating, updating and tracking records in our internal database of subscription and advertisement information. Actively looking for ways to assist other team members in serving our customers and readers as well as proactively anticipate and address subscriber and customer concerns. Sharing knowledge with other teammates and making suggestions for improvements in our operations that will better serve customers. An ideal Customer Service Representative: Has at least one year of experience working in customer service and/or sales Is detail-oriented, resourceful and well organized Has excellent written and verbal communication skills Enjoys using tools to increase efficiency and provide better service Has patience, grace, and a sense of humor This role can be performed in our Cambridge City, Indiana office, remotely, or as a hybrid of in-person and remote. The role requires availability during our business hours. The role can be part-time, full-time or contract-based depending on a candidate’s availability and working location. The full-time salary for this position is $30,000 per year. The part-time or contract/hourly equivalent would be calculated based on the expected hours worked and employment type. (This is a good-faith estimate of what we expect to pay for this position. The final salary figure or hourly rate will take into account a person’s experience, accomplishment and location. Civic Spark Media is committed to paying its staff equitably, and this range should not be considered a career salary limit or cap.) For the version of the position where an employee works in our Cambridge City, Indiana office, work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand for extended periods of time, to lift and carry parcels, packages and other items up to 20 pounds, to walk short distances, and drive a vehicle to deliver and pick up materials. The role requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For the version of the position where someone is working remotely, you must have access to a quiet place to perform work while making and receiving phone calls, and access to a reliable, high speed internet connection. We provide orientation and training for all of our roles. Ready to apply? Learn more about our hiring process . #J-18808-Ljbffr
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Customer Service Representative
4 weeks ago
Indiana, United States SERVICE HERO CONSULTING LLC Full timeJob Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will handle both incoming and outgoing calls related to Moulding & Millwork, ensuring that all customer needs are met with efficiency and professionalism. Key Responsibilities: Handle Calls: Receive and make calls related to...
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Customer Services Representative
4 months ago
Indiana, United States S&T Bancorp Full timeOperates a customer service window to provide customers with quality service on a variety of transactions. Suggests solutions and options to the customer and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concern Customer Service, Representative, Customer, Retail, Banking, Deposit
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Customer Service Representative
4 weeks ago
Indiana, United States U-Haul Full timeLocation: 3150 National Rd, Richmond, Indiana 47374 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
4 weeks ago
Indiana, United States Servicecranecompany Full timeService Crane Company, a full service material handling company specialized in overhead cranes and hoists, is looking for an inside sales/customer service representative to help support our growing business. Our sales team is an integral part of our strategy to build a successful sales pipeline. As a member of the team you will work closely with outside...
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Customer Service Representative
7 days ago
Indiana, Pennsylvania, United States GetGo Caf + Market Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at GetGo Caf + Market. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
4 weeks ago
Indiana, United States Spartan Logistics Full timeDescription Spartan Logistics is a third-party logistics (3PL) company headquartered in Columbus, OH. We specialize in a unique logistics model: We own and operate our own warehouses, fleet, forklifts, and other key equipment. We have decades of experience in fast-moving inventory, especially food and beverages, and also are veteran handlers of glass, paper,...
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Customer Service Representative
5 days ago
Jeffersonville, Indiana, United States DFR Full timeJob SummaryWe are seeking a highly motivated and customer-focused Eligibility Assistant to join our team at the Division of Family Resources (DFR). As an Eligibility Assistant, you will play a critical role in providing exceptional customer service to clients and supporting case workers in determining eligibility for public assistance programs.Key...
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Customer Service Representative
6 hours ago
Boonville, Indiana, United States DFR Full timeJob SummaryWe are seeking a highly motivated and customer-focused Eligibility Assistant to join our team at the Division of Family Resources (DFR). As an Eligibility Assistant, you will play a critical role in providing exceptional customer service to clients and supporting case workers in determining eligibility for public assistance programs.Key...
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Sales & Customer Service Representative
3 hours ago
Noblesville, Indiana, United States Massage Envy Full timeAbout Massage EnvyMassage Envy is a leading provider of massage therapy and spa services, dedicated to helping individuals achieve their wellness goals.Job SummaryWe are seeking a highly motivated and customer-focused Sales & Customer Service Representative to join our team. As a Sales & Customer Service Representative, you will be responsible for providing...
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Customer Service Representative
4 days ago
Bloomington, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Customer Service Representative
7 hours ago
Bloomington, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Sales & Customer Service Representative
1 hour ago
Indianapolis, Indiana, United States Massage Envy Full timeAbout UsMassage Envy is a leading provider of massage and skin care services, dedicated to helping individuals achieve their wellness goals.Job SummaryWe are seeking a highly motivated and customer-focused Sales & Customer Service Representative to join our team. As a Sales & Customer Service Representative, you will be responsible for providing exceptional...
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Customer Service Representative
7 days ago
Indianapolis, Indiana, United States Shane Co. Full timeAbout the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our valued guests.Key ResponsibilitiesEngage with customers to understand...
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Part-Time Customer Service Representative
4 weeks ago
Indiana, United States MFA Oil Full timePart-Time Customer Service Representative MFA Oil Plant - Palmyra, 4571 Business 61, Palmyra, Missouri, United States of America Req #1422 Monday, August 12, 2024 Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily...
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Customer Service Representative
4 days ago
Kokomo, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Customer Service Representative
2 hours ago
Kokomo, Indiana, United States Village Pantry Full timeAbout Village PantryVillage Pantry is a community-driven convenience store where customers find more than just snacks and fuel. We're a hub where people come together, and our team members are the heartbeat of our store.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Customer Service Representative
5 days ago
Indiana, Pennsylvania, United States Giant Eagle Full timeAbout Us: Giant Eagle is a leading retail company that operates a chain of grocery stores, convenience stores, and pharmacies. We are committed to providing exceptional customer service and a wide selection of products to our customers.Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Overnight Team Member....
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Customer Service Representative Fueler/Washer
4 weeks ago
Indiana, United States Penske Full timeWork Location: 4000 Cline Ave. East Chicago, IN, 46312 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
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Customer Service Representative
4 weeks ago
Indiana, United States CraneWerks Inc Full timeCraneWerks is a fast-growing overhead crane manufacturer in Morristown, Indiana . We’re looking for a motivated individual to perform the functions of Inside Sales/Customer Service. Essential duties and responsibilities: •Receive and respond to customer requests via phone and email •Use portals and price sheets to obtain pricing and info for suppliers...
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Customer Service Representative
7 days ago
Indiana, Pennsylvania, United States AAA East Central Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist at AAA East Central. As a key member of our branch network, you will be responsible for providing exceptional service to our members and customers, while also driving sales and revenue growth.Key ResponsibilitiesCustomer Service: Greet...
