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Customer Service Representative

2 months ago

Indiana, United States CraneWerks Inc Full time

CraneWerks is a fast-growing overhead crane manufacturer in Morristown, Indiana . We’re looking for a motivated individual to perform the functions of Inside Sales/Customer Service. Essential duties and responsibilities: •Receive and respond to customer requests via phone and email •Use portals and price sheets to obtain pricing and info for suppliers and contractors •Prepare quotes for parts, equipment and/or service, following up as necessary •Issue purchase orders to suppliers/contractors •Maintain Excel spreadsheets •Start jobs, then follow them through to completion •Work with service and installation coordinators to schedule work at customers’ facilities •General office duties, including answering the phone, filing, data entry, etc. •Support outside sales staff in meeting customer needs Qualifications: Excellent communication skills, both verbal and written Highly organized and detail-oriented Ability to multitask in a fast-paced environment A commitment to completing tasks correctly and on-time Proficiency in Microsoft Office Education and/or Experience: Administrative experience (or experience in inside sales/customer service) preferred An online application directly within the CraneWerks website Stay in the Know with the Crane Connection Newsletter Email (required) * First Name * Last Name * Constant Contact Use. Please leave this field blank. #J-18808-Ljbffr