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Student Health Leave Coordinator
2 months ago
NOTE: In addition to the resume, please be sure to include a Cover Letter, as well.
The University of Southern California is one of the world's leading private research universities with approximately 40,000 students from all 50 states and enrolls more international students than any other U.S. university. USC is located in the heart of Los Angeles, a culturally rich metropolitan city, and is close to both beach and mountains with wonderful outdoor recreation opportunities. The mild temperatures along with the city's average of 329 days of sun per year makes Los Angeles a wonderful city to live and work.
The
Health Leave Coordinator (HLC)
is a non-clinical position in the Office of USC Campus Support and Intervention (CSI) and is responsible for supporting students and their families in the process of taking a Health Leave of Absence (HLOA) from the University. The HLC will help constituents determine the appropriateness of a HLOA, offer options and alternatives to taking a HLOA, as well as determine the necessary steps in requesting a HLOA. The HLC will administer the leave and support the student through the administrative and logistical issues associated with the leave and return processes. The HLC will collaborate with campus partners and academic units to determine an individualized health leave plan and a supportive return plan.
The HLC will determine the readiness for a student to return from leave and, on a case-by-case basis, collaborate with campus partners on the student's readiness and recommendations for when a student returns to the USC community.
The HLC will assist the CSI team in supporting students, faculty, and staff in navigating other university processes, respond to crises individual and campus-wide, and assist families of those in distress. The HLC is also responsible for caseload analysis of all HLOA cases in order to ensure a timely and thorough response, and in identifying and presenting best options and solutions for students who require a HLOA and CSI support.
This position is supervised by CSI's Assistant Director of Student Health Leaves (ADSHL). Together with the ADSHL, the HLC will be a part of continuing to develop CSI's system of addressing student needs on a systemic level. The position requires a strong, creative, and flexible candidate who ideally has clinical skills and experience.
Job Accountabilities:
Provides guidance, recommendations, and coordination for students and their families who may be considering or wish to take a Health Leave of Absence.
Coordinates, resolves, guides, and intervenes with faculty, staff, and University departments to determine the necessary steps assuring a smooth transition for a student's HLOA and return.
Determines appropriateness of HLOA request on an individual basis. Makes individualized assessment of the student's situation and makes determination of conditions of student's return.
Collaborates frequently with academic units and advisors on recommendations for HLOA and campus partners to determine best plan for a successful return.
Assists students, or students designee, in developing a comprehensive Health Leave Plan. Communicates with student, treatment providers, and campus partners in necessary coordination of student's successful return from a HLOA.
Monitors student compliance with treatment plans and/or university expectations. Maintains contact with and meets with students to address students needs and University requirements, as appropriate. Fosters student self-advocacy to manage their academic, personal, and fiscal responsibilities.
Maintains records and tracking system to track students on HLOA and returning from HLOA. Assists with annual HLOA reports.
Coordinates with relevant campus departments in identifying and assisting students who would benefit from an HLOA. Collaborates and plans with faculty, academic advisors, and other department representatives including, but not limited to, Student Accessibility Services, Housing, Financial Aid, Student Health Center, Residential Education, Academic Review and Retention, Registrar, The Graduate School, and Admissions on best options ensuring for student success while on and when returning from HLOA.
Assists the CSI team with timely and thorough assessment, response referrals, and follow-up with students, faculty, and staff impacted by concerning and critical issues and events.
Provides case management, resolving, guiding, and intervening on complex problems that adversely affect a student's academic success or a faculty or staff member's work. Coordinates with internal and external constituents, evaluates problems, and identifies options and solutions for resolution. Provides information and guidance to students, faculty, staff, and family members and facilitates their connection to resources.
Partners with campus departments and offices in support and incident response efforts including Student Health Services, Student Counseling Services, Center for Work and Family Life, Residential Education, Judicial Affairs, Department of Public Safety, academic units, Fraternity and Sorority Leadership and Development, Relationship and Sexual Violence Prevention and Programs, the Office of Equity, Equal Opportunity and Title IX, and Human Resources.
Preferred Qualifications Education
Masters degree from an accredited institution in psychology or related fields such as MA, MSW or MFT preferred; a masters from an accredited institution in higher education Student Affairs such as M. Ed or M.S. will be considered.
Licensed or within 6 months of completing licensure requirements.
A minimum of one year of post-graduate professional experience in a clinical or university setting preferred.
Experience in the area of case management support and crisis intervention with the ability to calmly manage multiple situations and projects at the same time.
Experience working with a diverse student population in higher education.
Demonstrated proficiency with university policies, protocols, and databases.
Excellent problem-solving skills, written and oral communication skills, and listening skills. Proven interpersonal skills, with the ability to develop good stakeholder relationships and work effectively with students, faculty, staff, administrators, and family members.
Must have demonstrated organizational skills and be able to undertake multiple tasks simultaneously. Must be professional and a self-starter.
Must have high standards of professionalism and confidentiality.
Minimum Qualifications
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: expertise in the area of case management support and crisis intervention
In addition, the successful candidate must also demonstrate, through ideas, words, and actions, a strong commitment to
USC's Unifying Values
of integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability.
The hourly rate range for this position is $31.14 - $35.35. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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