Human Resources Generalist

2 months ago

Wilmington, United States Best Egg Full time

About the role: Do you thrive on building a great company culture? If you're passionate about people and innovation and want a role that directly improves the employee experience while supporting business goals, then this Human Resources Generalist position is for you We're a team that values creative problem-solving and a customer-centric approach, where you'll make a real impact on our most valuable asset: our people. We’re excited about this opportunity because: You will become part of a dynamic People & Talent Strategy team who are celebrated for their sharpness, commitment, and vibrant spirit. Here, you’ll apply your deep knowledge of employee relations, best practices in people management, HR processes, legal compliance, and more to propel our company’s expansion. As a key partner to Operations Team, you’ll work closely with managers to create initiatives that elevate the performance, growth, and workplace culture of our non-exempt, customer-facing agents. You’ll also collaborate closely with our HR Generalist team, sharing in daily HR responsibilities across the organization. Why you’ll love this opportunity: This role is perfect for those with a strong background in People Operations or Human Resources, particularly in managing benefits, compensation, record-keeping, short-term disability leave, FMLA, issue resolution, performance management, and compliance. You'll thrive if you have extensive experience in non-exempt employee relations, collaborating with management on corrective actions, defining roles, planning for hourly workforces, designing incentive programs, and navigating a remote work environment. What you’ll be doing: Problem Solve with Expertise: o

Become an HR Partner:

Navigate complex issues like employee relations, leave administration, and disciplinary matters, using your expertise to find solutions for our non-exempt population. o

Champion Employee Success:

Support performance management, handle disputes and investigations, and ensure employee well-being through occupational health and safety initiatives. Be an HR Tech Pro: o

Master HR Systems:

Become an HRIS expert, utilizing technology to generate reports, maintain accurate data, and streamline HR processes. o

Embrace New Technologies

: Stay up-to-date on HR trends and technologies, participating in the implementation of new HRIS systems. Fuel a Positive Culture & Be an Employee Champion: o

Build a Strong Foundation

: Maintain compliance with employment laws and regulations, ensuring a safe and inclusive work environment. o

Empower Teams & Employees

: Partner with managers and the People Experience team to design engaging programs and foster a positive employee experience. o

Advocate for Employees

: Respond to inquiries from all levels, handle sensitive information confidentially, and represent employee needs to vendors. o

Understand employee life cycle

: proactively identify trends and common themes to identify and improve processes. Continuous Improvement and Compliance: o

Stay Informed, Stay Ahead:

Maintain your knowledge of best practices, regulatory changes, and legal updates within HR. o

Optimize Processes & Efficiency

: Develop clear documentation and guides, contributing to the growth and efficiency of the HR team. o

Shaping plans:

Be a part of the strategic planning with the ability to follow through from ideation through execution. Decision Making and Problem-Solving: o

Make Informed Choices

: Independently make decisions while upholding best practices and fostering a people-first culture. o

Collaborate for Success

: Support the Talent Acquisition team and partner with HR Operations to ensure smooth onboarding, orientation, and performance management. You’re a great fit if you have: Solid HR Foundation

: Bachelor's degree or 3+ years of experience in HR administration or as a HR generalist. **

Bonus points for a Master's in Human Resources, and/or SHRM, PHR, or HRCI certification or actively pursuing one. Benefits Expertise

: Experience managing employee benefits like health insurance, retirement accounts, and leave (including FMLA) for a large company (500+ employees). Communication Champion:

Strong communication skills to coach managers, collaborate effectively, and maintain confidentiality. Bonus points for de-escalation expertise Legal Savvy:

Knowledge of employment types, work visas (EAD, OPT, H1-B, Green Card), and non-exempt employment practices. People Developer:

Ability to coach managers on giving performance feedback, addressing issues, and motivating their teams. Tech-Savvy & Fast Learner:

Intermediate Excel skills and a willingness to master new HRIS systems quickly. Thrives in the Fast Lane:

The ability to respond promptly, prioritize effectively, and adapt to change in a fast-paced environment. Diversity Champion:

Embraces our DE&I mission and is excited to create a diverse and inclusive culture at Best Egg.

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