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Solution Engineer

4 months ago

Raleigh, United States Make Full time

Make is the leading visual platform for anyone to design, build, and automate anything-from tasks and workflows to apps and systems-without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.

We are seeking a Solution Engineer to join our growing Enterprise Go to Market team. This is a highly visible, collaborative position with responsibility for the technical aspects of closing sales opportunities each quarter. As a Solution Engineer, it is our mission to educate and convince the customer prospect about the technical and business value Make provides. As technical experts in a customer facing role, Solution Engineers are the Swiss Army knife in Make's organization with close ties between various departments. This is a true accelerator for your career in one of the fastest growing technology companies.

Responsibilities:

  • Perform business and technical discovery with customer prospects to quickly understand customer priorities and pain points
  • Partner with the account team (Account Executives) by owning the technical diagnosis, prescription and validation phases of the sales cycle and provide a consultative approach in advising customers
  • Create and deliver custom product demonstrations to support the sales cycle
  • Successfully manage and execute technical workshops and proof of concepts (POCs)
  • Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management
  • Create and deliver customer roadmaps, solution visions and corresponding value
  • Think beyond traditional measures of value ($) and incorporate risk, time, quality and other KPIs in a value proposition
  • Respond effectively to functional and technical elements of RFIs/RFPs
  • Participate in developing content such as presentations, demos, white papers, best practices, solution packs, architecture patterns, and online courses for use by both customers and to enable our extended team
  • Provide direction/feedback on customer needs to product development & Make's GTM strategy team
Requirements:
  • University degree or equivalent professional training
  • Relevant work experience (3+ years) in the area of pre-sales in a SaaS/iPaas/Automation application organization
  • Hands on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, BPM, SDKs, and Databases
  • Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure
  • Integration product experience is preferred (but not required). Other integration vendors include MuleSoft, IBM, BEA, Oracle, TIBCO, etc.
  • Knowledge of key applications such as Salesforce, Workday, ServiceNow, SAP, Oracle EBS, Databases
Skills:
  • Ability to learn new concepts, technologies and solve problems
  • Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done
  • Excellent presentation skills and composure in front of all levels of technical and business audiences
  • Ability to lead architectural discussions
  • A passion for technology and translating that passion into business impact for customers
  • Excellent verbal communication, written communication, and presentation skills in front of all audiences
  • Ability working in a fast-paced and dynamic environment flexible hours throughout the sales territory
  • We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
  • If you see a match, let us know and apply now
What Make can offer you:
  • The unique opportunity to work within a no-code, iPAAS solution enabling anyone to design, build and automate without the need of coding.
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
  • Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
  • A global and growing team of Makers from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen - equally available to Makers (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)

#careeratmake

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What we stand for:

We roll together - We embrace different ideas to grow together and create powerful solutions.

Customer impact first - We empower our customers to succeed, aiming for sustainable impact.

Game on - We're explorers at heart: play is our fuel and creativity has no limits.

For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.

Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.

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