Customer Service Specialist

4 months ago

Denver, United States Imperial Dade Full time

Overview:

Western Paper Distributors, a division of Imperial Dade, has a role available in Denver, Colorado We are looking for a Customer Service Specialist to join our Pricing team. Join a strong and continuously evolving group, helping to continue to grow our business. If you are eager for your next challenge, Imperial Dade is a great place to take that next step. The Customer Service Specialist will work with our Pricing team to ensure customer price pages are entered and loaded accurately. This position is ideal for applicants with strong attention to detail, and those that take pride in the accuracy of their work. This is a full time, in office, Monday-Friday position.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 90,000 customers through our footprint of 125+ branches.

Rate of pay: $20.25/HR

Deadline to Apply: 8/2/2024

**All correspondence will come directly from Imperial Dade and not a personal email address.**

Responsibilities:

You will:

  • Review orders to validate pricing is accurate prior to invoicing
  • Review audits to ensure system accuracy
  • Create quotes for sales team and other internal departments
  • Maintain correct items and price points within order guides
  • Generate and send order guides monthly and upon request
  • Review pricing credits up to threshold and make recommendation on approval


Qualifications:

You have:

  • Strong attention to detail
  • Procedural mindset
  • Comfortable with large amounts of data
  • Basic computer skills and competencies
  • Self-starter

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

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