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Sr. Sales Performance Trainer
2 months ago
Job Summary
This position is responsible for spearheading training initiatives aimed at optimizing our sales team's performance. The Sales Performance Coach will be responsible for mentoring new sales staff, crafting personalized and team-based training programs, and developing educational resources. Their expertise in sales techniques and knack for motivating employees of diverse levels will be pivotal in fostering the growth of our sales force and ensuring we meet our targets.
What you will do
Implement a comprehensive sales upskilling training program across our expansive sales organization, catering to all customer-facing revenue-generating personnel
Develop a robust sales skills and coaching regime to initially elevate and continually maintain sales proficiency benchmarks through ongoing training and assessment for all customer-facing revenue-generating personnel
Serve as a consultant to sales personnel, offering valuable guidance on overcoming job-related obstacles
Equip Sales Managers and Leaders with essential "Coach the Coach" skills necessary to optimize team performance
Conduct onboarding and training sessions for new sales staff
Identify and address individual and team training needs at all hierarchical levels, including sales personnel, managers, and leaders
Create educational and learning materials such as presentations, sales scripts, playbooks, and case studies
Design training courses and coaching sessions, incorporating gamification, role-playing exercises, and job simulations
Solicit feedback on training programs from participants, managers, and any associated parties
Collaborate with sales leaders to pinpoint skills and training gaps and swiftly implement corrective measures
Establish annual learning and development objectives for the sales team
Maintain up-to-date records of educational curriculum and materials
Evaluate employee performance post-training
Monitor training program costs and provide budget estimates on the training program
Ensure all sales staff attain and uphold required sales standards, including certification programs
Remain up to date with changing market trends, evolving sales skills education theory and evolving sales methodologies and apply these appropriately, and in a timely manner
Travel/Physical Demands
Typically less than 10%. No special physical demands required.
Qualifications
Must have:
Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience
Typically a Bachelor's Degree or global equivalent in related discipline.
Profound understanding and proficiency in various sales methodologies, including but not limited to Challenger Sale, MEDDIC, SPIN, The Sandler System, and Solution Selling
Adaptability and proficiency in coaching various sales methodologies, particularly the Challenger Sales approach
Experience implementing extensive sales upskilling and coaching initiatives across large sales organizations is advantageous
Strong knowledge of sales process and best practice
Demonstrable work experience as a Sales Coach, Sales Skills Trainer, or similar role
Familiarity with high-performance management methods
Ability to conduct remote and in-person coaching and training sessions
Familiarity with role-playing activities and e-learning platforms
Hands-on experience in creating presentations, such as videos or slides
Proficiency in developing content for and conducting sales workshops and upskilling seminars, both in-person and remotely
Excellent communication, motivational and coaching skills
Strong leadership and management skills
Strong problem-solving abilities
Bachelor’s degree in education, Human Resources, Commerce, Marketing, or a relevant field
Professional certification in sales training (e.g. Challenger Training Certification)
Excellent understanding of industry practices
Strong proficiency with tools, systems, and procedures
Excellent planning/organizational skills and techniques
Excellent independent decision making, analysis and problem solving skills
Outstanding verbal and written communication skills
Excellent presentation and public speaking skills
Excellent interpersonal skills
Excellent conflict resolution skills and ability to deliver difficult messages
Ability to build partnerships at all levels within the company
Good negotiating skills
Resolve complex issues in effective ways
Project management, consultative skills and ability to manage a budget
Specialist in multiple technical and/or business skills
Ability to cultivate and develop lasting internal and external customer relations
Nice to have:
Master's degree or global equivalent preferred. May hold two or more industry certifications.
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