Program Assistant, ALE

1 month ago


Bronx, United States East Side House Settlement Full time
Job Details

Job Location
PSP - Bronx, NY

Description

Position Description

Title

Program Assistant

Classification

Non-Exempt

Salary Range

$23.00/hr.

Reports To

Senior Program Director of Community School

Location

PS.179

468 E 140TH St. Bronx, NY 10454

Date

June 1, 2023

Job Description

Summary/ Objective

East Side House Settlement (ESH) is a community resource in the South Bronx. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and the communities. We seek a dynamic, hard-working, and creative team-player who shares our passion for providing exceptional services to children and families.

Under the supervision of the Senior Director of Community Schools, the Program Assistant will be key in the Adult Literacy Education team whose purpose is to provide comprehensive educational and social emotional supports that enable participants to meet their learning, educational and employment goals. A primary focus for the Program Assistant is to recruit and support our ALE participants throughout their process in the Test of Adult Basic Education (TABE) and Workforce services. The Program Assistant will communicate effectively with the Senior Director of Community Schools and Case Manager to coordinate participant intake, tutoring and all other wrap around services needed for participants, who are enrolled in various classes, to succeed.

Essential Functions

Duties and Responsibilities of Program Assistant shall include but not limited to the following:
  1. Disseminates information to prospective students, instructors or organization seeking literacy and/or workforce development program offerings by following department/program established procedures (i.e., ALE, PSP, career readiness skills, vocational trainings, tutoring, employment, etc.)
  2. Distributes Literacy & Workforce Development Services program information throughout the Mott Haven community. Including travel to events and other various locations within catchment area.
  3. Recruits and enrolls student participants into the Adult Literacy Education & Workforce Development program.
  4. Assist in outreach, intake, orientation, and case management of participants.
  5. Help collect, enter, update and report data for performance-based contracts associated with the Excel program (i.e., registration, attendance, testing data, etc.) Responsible for all data entry across in-house and contracted data systems including participant enrollment, worksite entry.
  6. Serve as a main point of contact for program participants.
  7. Help in contacting program participants and worksites.
  8. Assist ALE team with recruitment, enrollment, orientation, co-facilitation of workshops, monitoring attendance logs.
  9. Ensure all participant files are up to date and in accordance with organizational and funding source requirements.
Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Minimum requirements:
  1. High School Diploma required; Associate degree with two years of experience working as a Program Assistant preferred.
  2. Engaging "customer service" personality and detailed oriented skills are essential.
  3. Familiarity with the communities being served, with knowledge and understanding of local needs and resources is a plus.
  4. Friendly, professional demeanor both in person and over the telephone.
  5. Excellent communication skills, organized, and motivated.
  6. Enthusiasm and respect for working with low-income adult population.
  7. Bi-lingual fluency and literacy in Spanish preferred.
  8. Computer literacy and proficiency in Microsoft Office suite, ability to navigate the internet, use of social media and other standard business technology required.
  9. Maintain the confidentiality of the participant information.
  10. Assist in other administrative duties, including file maintenance and answering phone calls.
  11. Must be vaccinated against COVID-19.
Competencies
  1. Serve as an ambassador for ESH/ALE, demonstrating our mission and values positively and professionally and acting as a role model for our adult participants.
  2. Always demonstrate professionalism and accountability.
  3. Contribute to the development and sustainability of ALE.
  4. Proactive and willing to help where and when needed.
  5. Exemplify a commitment to collaboration, teamwork, and partnerships.
  6. Take the initiative to analyze and solve problems. Excellent customer Service


Expected Work Schedule

This is a part-time position, working between 10-15 hours a week. The ADL program operates Monday-Friday between the hours of 10am-7pm. Workdays/hours subject to change based on ESH's needs.

Required Clearances
  • Clearance by the Department of Education (DOE)


Work Environment

This job operates in a professional school environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. This is generally a sedentary role; however, some filing and site visits are required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

AAP/EEO Statement

ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
  • Program Assistant

    1 month ago


    Bronx, United States BronxWorks Full time

    BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and...


  • Bronx, New York, United States BronxWorks Full time

    About the RoleBronxWorks is seeking a highly skilled and experienced Program Director Assistant to join our team. As a key member of our management team, you will play a critical role in supporting the delivery of our programs and services.Key ResponsibilitiesProgram Support: Provide direct support to program staff, including maintaining case records and...


  • Bronx, New York, United States The Salvation Army Eastern Territory Full time

    Job Summary:The Salvation Army Eastern Territory is seeking a dedicated and compassionate Supporting Educator Assistant to join our team at the day care center. As a key member of our staff, you will play a vital role in providing high-quality care and education to children, while supporting the center's functions, policies, and procedures.Key...


  • Bronx, United States The Floating Hospital Full time

    Job Type Full-time Description Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 150 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital...


  • Bronx, United States Department Of Veterans Affairs Full time

    Summary The James J. Peters (Bronx) VAMC is recruiting multiple full-time Nursing Assistants for the Spinal Cord Injury Patient Care Center (SCIPPC). ...

  • Site Supervisor

    2 days ago


    Bronx, United States A&a Maintenance Enterprise, Inc Full time

    Overview The focus of the role is to provide day to day outstanding cleaning and maintenance service to our customers. Site Supervisor Full Time Payrate: $19.00 Responsibilities A&A is a leader in the commercial janitorial industry. With offices across the country, A&A services a diverse portfolio including commercial office buildings, schools, hospitals,...


  • The Bronx, United States BronxWorks Full time

    BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and...


  • Bronx, United States National Youth Advocate Program Full time

    Job DetailsJob Location Bronx, NY Remote Type Hybrid Job Category Nonprofit - Social Services Job Description This position is remote but requires in home visits across region 2. Travel may vary and the region covers New York, New Jersey, Puerto Rico and US Virgin Islands,. Applicants can be from any of these states since the position is remote. Position...


  • Bronx, New York, United States Lantern Community Services Inc Full time

    Senior Program Director – Supportive Housing Initiatives Lantern Community Services Inc. is dedicated to promoting the autonomy and welfare of individuals in New York who are at risk of or experiencing homelessness. Our organization offers innovative solutions aimed at assisting those who are homeless, previously homeless, or have recently transitioned out...


  • Bronx, New York, United States Lantern Community Services Inc Full time

    Senior Program Director – Supportive Housing Programs Lantern Community Services Inc. is dedicated to promoting the autonomy and welfare of individuals in New York who are affected by or at risk of homelessness. Our organization offers innovative solutions designed to assist those who are homeless, previously homeless, or have recently transitioned out of...


  • Bronx, New York, United States Lantern Community Services Inc Full time

    Senior Program Director – Supportive Housing Programs Lantern Community Services Inc. is dedicated to empowering New Yorkers affected by homelessness through innovative support services. Our mission focuses on enhancing the independence and well-being of individuals who are currently homeless, have previously experienced homelessness, or have recently...


  • Bronx, New York, United States Gold Crest Care Center Full time

    Job Title: Per Diem Recreation Assistant at Gold Crest Care CenterCompany: Gold Crest Care CenterLocation: The Pelham Gardens area of the BronxOverview: Gold Crest Care Center is actively seeking a Per Diem Recreation Assistant who is passionate about enhancing the lives of our residents. We value individuals who are innovative, lively, and dedicated to...


  • Bronx, New York, United States East Side House Settlement Full time

    Job OverviewPosition TitleLTW Program Internship CoordinatorClassificationExempt, Full-timeSalary Range$50,000 - $53,000Reporting StructureReports to Program DirectorProgram OverviewThe LTW Program at East Side House Settlement is dedicated to enhancing educational experiences through practical work opportunities. The Internship Coordinator plays a pivotal...


  • Bronx, New York, United States RiverSpring Health Full time

    Position SummaryThe role of Nursing Program Coordinator at RiverSpring Health, a prominent organization in long-term care, involves leading community initiatives and providing essential nursing services to clients and their families. The Nursing Program Coordinator is tasked with delivering comprehensive nursing care in accordance with established protocols...


  • Bronx, New York, United States RiverSpring Health Full time

    Position SummaryThe role of Nursing Program Coordinator at RiverSpring Health, a prominent organization in long-term care, involves leading community health initiatives and providing essential nursing services to clients and their families. The Nursing Program Coordinator is tasked with delivering comprehensive nursing care in accordance with the...


  • Bronx, New York, United States RiverSpring Health Full time

    Position SummaryThe role of Nursing Program Coordinator at RiverSpring Health, a reputable long-term care provider, involves delivering community leadership and nursing services to clients and their families. The Nursing Program Coordinator is tasked with providing healthcare services to clients in the Assisted Living Residence (ALR) in accordance with the...


  • Bronx, New York, United States RiverSpring Health Full time

    Position SummaryThe role of Nursing Program Coordinator at RiverSpring Health involves providing essential leadership and nursing services to residents and their families within a community-focused environment. This position is pivotal in delivering comprehensive nursing care in accordance with established protocols and under the guidance of a Registered...


  • Bronx, New York, United States BronxWorks Full time

    BronxWorks is dedicated to enhancing the economic and social well-being of individuals and families within our community. We offer a wide range of services, from early childhood education to senior support, aimed at fostering a stronger, more resilient community. Our commitment to ethical practices and high performance standards ensures that every individual...


  • Bronx, New York, United States Riverdale YM-YWHA Full time

    Job SummaryRiverdale YM-YWHA seeks a strategic leader to become its Chief Program Officer (CPO). The CPO oversees program development, staff oversight, compliance with New York State and New York City licensing standards, as well as supervision of the programs in accordance with the policies and vision of the organization.Key ResponsibilitiesProgram...


  • Bronx, New York, United States RiverSpring Health Full time

    Position OverviewThe role of Nursing Program Coordinator at RiverSpring Health involves delivering essential nursing care and support services to residents and their families within a respected long-term care organization. This position is pivotal in ensuring the effective implementation of nursing protocols and is supervised by a Registered Professional...