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Service Manager
3 months ago
** Service Manager (WDO/Termite)**
**Job Category****:** Operations Leadership **Requisition Number****:** SERVI17788 Showing 1 location **Job Details**
**Description**
Since 1950, Clark Pest Control has made the lives of people throughout California and now northwestern Nevada pest-free, worry-free and just plain better.
We maintain excellence in everything we do, from our first point of contact with our customers.
We'd love to welcome you to our team. We reward our employees with superior benefits and compensation, and provide extensive ongoing training to provide you with the skills to succeed. We believe it's important to invest in your career
Our careers offer the perfect combination of autonomy, accountability and comradery
**SOME OF OUR BENEFITS:**
* Medical, Dental & Vision Insurance
* Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance
* Employee Assistance Plan
* 401(k) Plan
* We maintain EXCELLENCE in everything we do
* Clark is financially stable and growing as a subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
* The Pest Management is a growing and is an essential and recession resistant line of business
**The successful Service Manager (WDO/Termite) will be responsible for...**
With the general direction of the Branch Manager, the Service Manager:
* Oversees the activities of the Monitor Technicians, WDO Crew and Sales Inspectors.
* Skillfully prices, schedules and evaluates jobs and quality assurance programs.
* Performs other administrative tasks including ordering equipment and supplies, compiling and submitting a variety of reports, and calling clients with call-backs and stopped service.
* Will perform WDO control services on commercial and residential accounts when necessary.
* Responsible for properly accounting for company funds received or spent during the course of everyday business activities.
* Coordinates activities with WDO secretary and other branch personnel.
* Responsible in overseeing that equipment is being maintained and vehicles are in clean condition.
* Responsible for hiring and termination of employees and/or assisting the Branch Manager in doing so.
**Required Knowledge, Skills, and Abilities**
* Must be able to read, write and speak English. Mathematical skills must be sufficient to permit accurate calculation of square feet, cubic feet, flow and coverage rates, mix ratios, room volumes, etc. The ability to compile data and complete Clark Pest Control forms is required.
* Has a thorough working knowledge of common household pests, their life cycles, habitats, food preferences, and approved control measures. Know, personally comply with, and enforce current regulations. You must be familiar with the following: SPCB, rules and regulations, MSDS materials, labeling information, spill abatement procedures, Clark paperwork, company policy, sexual harassment policy, the Corporate Safety Program, respirator policy, chemicals and equipment, writing an incident report; and have the ability to effectively train and guide everyone in the department in these areas.
**Job Requirements**
* After hire but before beginning work, must pass a pre-employment drug test, background check, physical examination (including drug and fitness panel), and a lung capacity test if required to wear respirators. Must possess a valid driver's license and provide a current DMV printout showing a good driving record.
* A professional appearance is required. Wear clean, company-furnished or appropriate, properly fitted and coordinated civilian clothes when on duty. If the job requires the use of respirators or self-contained breathing apparatus (SCBA), facial hair that interferes with the face seal is not allowed.
* Each employee is to place safety and health requirements as first importance in the performance of their work duties. Each employee must obey safety instructions, rules, policy and procedures and use provided and installed safety devices and safety equipment. You shall wear and maintain protective eye glasses, shields or goggles and respirator when applying chemicals or using power equipment, websters, hammers, saws, drills, or other hand tools.
* Each employee is responsible to follow and implement Clark Pest Controls Injury & Illness Prevention Program (IIPP) and other applicable safety, risk management, and regulatory programs for staff under their purview. This includes (but is not limited to) training employees, identifying hazards, and performing accident and incident investigations. Performance reviews for this position include and evaluation of both the implementation of these programs, and the subsequent results.
**Education and Specifications**
* Attend regularly scheduled training sessions and maintain a current Branch III Field Representative or Operator's license issued by the SPCB of the State of California or State of Nevada equivalent.
**Skills**
**Preferred**
**Customer Service** *Novice* **Communication** *Novice* **Coaching** *Novice* **Advising** *Novice* **Acknowledging Others** *Novice* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals **Education**
**Experience**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
