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Customer Service Representative

2 months ago

San Diego, California, United States Pilot Freight Service Full time

Position Title: Customer Service Representative - Part-Time

Job Category: Stations-West

Requisition Number: CUSTO03826

Overview:

Pilot Freight Services is looking for a dedicated part-time Customer Service Agent to join our team.

Key Responsibilities:

  • Maintain consistent and precise communication with customers, cartage agents, and other personnel.
  • Provide accurate rate quotations for shipments.
  • Monitor and trace shipment progress, addressing any issues that arise.
  • Coordinate recovery and delivery schedules with various cartage agents, ensuring timely information relay to all involved parties.
  • Update and manage customer documentation effectively.

Qualifications:

  • Previous experience in customer service is preferred.
  • Attention to detail is essential.
  • Strong computer and communication skills are required.
  • Ability to manage multiple tasks in a fast-paced environment.

Equal Opportunity Employer: Pilot Freight Services is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on any protected characteristics.