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Service Coordination Representative
2 months ago
Customer Service 1
Job Category: Stations-West Requisition Number: CUSTO004437
Job Overview
Pilot Freight Services is in search of a dedicated Customer Service 1 for our operations.
Key Responsibilities:
- Maintain consistent and precise communication with clients, cartage agents, and internal personnel.
- Provide accurate rate quotations for shipments.
- Monitor and trace shipment progress, addressing any issues that arise.
- Coordinate delivery and recovery schedules with various cartage agents, ensuring timely information dissemination to all involved parties.
- Update and manage customer documentation.
Required Qualifications:
- Previous experience in customer service is preferred.
- Attention to detail is essential.
- Proficient computer and communication skills are required.
- Able to handle multiple tasks in a fast-paced environment.
Equal Opportunity Employer
Pilot Freight Services is committed to providing equal employment opportunities to all individuals, including protected veterans and individuals with disabilities.