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Service Coordination Representative

2 months ago


San Diego, California, United States Pilot Freight Service Full time

Customer Service 1

Job Category: Stations-West Requisition Number: CUSTO004437

Job Overview

Pilot Freight Services is in search of a dedicated Customer Service 1 for our operations.

Key Responsibilities:

  • Maintain consistent and precise communication with clients, cartage agents, and internal personnel.
  • Provide accurate rate quotations for shipments.
  • Monitor and trace shipment progress, addressing any issues that arise.
  • Coordinate delivery and recovery schedules with various cartage agents, ensuring timely information dissemination to all involved parties.
  • Update and manage customer documentation.

Required Qualifications:

  • Previous experience in customer service is preferred.
  • Attention to detail is essential.
  • Proficient computer and communication skills are required.
  • Able to handle multiple tasks in a fast-paced environment.

Equal Opportunity Employer

Pilot Freight Services is committed to providing equal employment opportunities to all individuals, including protected veterans and individuals with disabilities.