Patient Services Specialist II
3 weeks ago
Patient Services Specialist II - Pediatric Cardiology Lab **Galveston, Texas, United States** **New** Clerical & Administrative Support UTMB Health Requisition # 2403881 Patient Services Specialist II - Pediatric Cardiology Lab **Minimum Qualifications:** Bachelor's degree and one year experience or High School or equivalent and three years clerical or customer service experience. **Job Summary/Description:** The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients. **Job Duties:** · Ability to function as a team leader. · Provides peer guidance and leadership. · Able to effectively triage problems. · Understand clinic flow to maximize clinic usage to meet patient needs. · Provides high level customer in all interactions with internal and external customers. · Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team. · Answers always calls accurately and with exceptional customer service. · Ensures caller's needs are met and accurate information is obtained. · Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety. Completes telephone encounter process if appropriate. · Acts as patient advocate and liaisons with various departments to meet mutual goals. · Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail · Addresses concerns of patients, provides service recovery, and escalates issues as needed. · Applies the policies of the clinical entity to schedule appointments. · Coordinates financial counseling for day surgery · Completes reminder calls to patients for scheduled appointments · Educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information. · Provides out of pocket cost estimates to patients · Counsels' patients about unpaid bills. · Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services. · Arrives patients and prepares paperwork/chart for visit. · Appropriately receipts all monies collected, tokens distributed, and deferments authorized. · Verifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter. · Obtains and documents information required for third party reimbursement. · Ensures compliance with Medicare and third-party coverage. · Communicates with patient, referral source, UTMB physician and clinical staff regarding any obstacle to access or authorization. · Performs related duties as required. · Reads all OSA Announcements and relevant communications relating to job duties. · Successfully completes competency-based training and testing on an annual basis. · Prioritizes and completes all work in an accurate, effective, and efficient manner. · Adheres to internal controls established for department. · Locks office and secures files containing money or confidential information when away from workstation. Properly disposes of printed patient information, logs off computer when leaving workstation and keeps passwords confidential. · Participates in team meetings/activities and supports the philosophy and goals of the team/department. **Salary Range:** Actual salary commensurate with experience or range if discussed and approved by hiring authority. **Work Schedule:** On-site, Monday through Friday, 8am to 5pm, and as needed on occasion. **Equal Employment Opportunity** UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities. Compensation
-
Patient Services Specialist II
4 days ago
Galveston, United States UTMB Health Full timeThe Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinati Patient Services, Specialist, Cardio, Patient, Customer Service, Healthcare
-
Advanced Patient Services Coordinator
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology LabCompany: UTMB HealthLocation: Galveston, Texas, United StatesMinimum Qualifications:Bachelor's degree with one year of relevant experience or a High School diploma with three years of clerical or customer service experience.Job Overview:The Patient Services Specialist II is an advanced...
-
Senior Patient Care Specialist
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology Lab Minimum Qualifications: Bachelor's degree with one year of relevant experience or a High School diploma with three years of clerical or customer service experience. Job Overview: The Patient Services Specialist II possesses advanced skills in patient services and is adept at...
-
Advanced Patient Services Coordinator
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology Lab Minimum Qualifications: Bachelor's degree with one year of relevant experience or a High School diploma with three years of clerical or customer service experience. Job Overview: The Patient Services Specialist II is equipped with advanced skills in patient services and excels in...
-
CT Imaging Specialist I or II
1 week ago
Galveston, Texas, United States University of Texas Medical Branch Full timeThis is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate.WORK SCHEDULE:Tuesday - Friday evenings, 12:00 noon to 10:30pmComputed Tomography Technologist I:JOB DESCRIPTIONThe CT Imaging Specialist I role operates independently to perform a range of standard...
-
Clinical Nurse Specialist II
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Clinical Nurse Specialist II - ICUCompany: UTMB HealthOverview:The Clinical Nurse Specialist II in the Intensive Care Unit (ICU) is a skilled professional responsible for delivering high-quality nursing care. This role requires a thorough understanding of the Texas Nurse Practice Act and the ability to work effectively within an...
-
Clinical Nurse Specialist II
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Clinical Nurse Specialist II - ICULocation: Galveston, Texas, United StatesDepartment: Nursing & Care ManagementCompany: UTMB HealthRequisition Number: [To be provided]Minimum Qualifications:Registered Nurse with a minimum of 6 months to 2 years of clinical experience. Must hold and maintain a valid Texas nursing license or permit. Current...
-
Patient Services Specialist I
2 months ago
Galveston, United States UTMB Health Full timeMinimum Requirements:Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained...
-
Patient Services Specialist I
2 months ago
Galveston, United States UTMB Health Full timeMinimum Requirements: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained...
-
Patient Services Specialist I
6 days ago
Galveston, United States UTMB Health Full timeREQUIRED EDUCATION/EXPERIENCE:Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.JOB DESCRIPTION:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating...
-
Patient Services Specialist I
4 days ago
Galveston, United States UTMB Health Full timeREQUIRED EDUCATION/EXPERIENCE: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. JOB DESCRIPTION: The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating...
-
CT Imaging Specialist
5 days ago
Galveston, Texas, United States University of Texas Medical Branch Full timeThis position is part of an open recruitment process. The qualifications and experience of applicants will be evaluated, and the role may be filled at a different level as necessary.Available Work Schedules:Tuesday - Friday evenings, 12:00 PM to 10:30 PMTuesday through Friday nights, 9:00 PM to 7:30 AMSaturday, Sunday, and Monday nights, 7:00 PM to 7:00 AMUp...
-
(Part-time) Patient Services Specialist I
2 weeks ago
Galveston, United States UTMB Health Full timePatient Services Specialist - (Onsite)Minimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Licenses, Registrations, or Certifications: Associate degree and no experience.Preferred Qualifications: Experience with patient registration, patient...
-
CT Imaging Specialist I or II
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Overview:The Computed Tomography Technologist I or II role is essential in delivering high-quality imaging services. This position operates within a collaborative healthcare environment, ensuring patient safety and comfort during CT procedures.Location:Galveston, Texas, United StatesDepartment:Allied HealthCompany:UTMB HealthJob...
-
CT Imaging Specialist I or II
5 days ago
Galveston, Texas, United States UTMB Health Full timePosition Overview:The Computed Tomography Technologist I or II role is essential in delivering high-quality imaging services. This position is located within a dynamic healthcare environment and is responsible for performing a range of diagnostic CT procedures, ensuring patient safety and comfort throughout the process.Work Schedule:Evening shifts from...
-
Speech and Hearing Audiologist II
2 days ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryUTMB Health is seeking a highly skilled Audiologist II, Speech and Hearing to join our team. As a key member of our audiology department, you will be responsible for providing advanced professional skills in audiological diagnosis and evaluation, as well as habilitative and rehabilitative treatment services.Key ResponsibilitiesDiagnostic Testing:...
-
(Part-time) Patient Services Specialist I
2 months ago
Galveston, United States UTMB Health Full timeJob Description:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.EDUCATION &...
-
CT Imaging Specialist I or II
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Overview:The Computed Tomography Technologist I or II role involves performing a range of diagnostic CT imaging procedures, working independently to ensure high-quality patient care and safety standards.Location:Galveston, Texas, United StatesDepartment:Allied HealthCompany:UTMB HealthJob Schedule:Tuesday - Friday evenings, 12:00 noon to...
-
Galveston, Texas, United States University of Texas Medical Branch Full timeJob SummaryWe are seeking a highly skilled and experienced Cardiac Catheterization Laboratory Nurse Specialist to join our team at the University of Texas Medical Branch. As a key member of our interdisciplinary team, you will be responsible for providing exceptional patient care and assisting in cardiac catheterization and electrophysiology...
-
Nurse Clinician II
5 days ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryWe are seeking a highly skilled and experienced Nurse Clinician II to join our team at UTMB Health. As a key member of our interdisciplinary team, you will be responsible for providing high-quality patient care and contributing to the development of our nursing practice.Key ResponsibilitiesProvide competent and compassionate patient care, adhering...
