Patient Services Specialist I
1 week ago
REQUIRED EDUCATION/EXPERIENCE:Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.JOB DESCRIPTION:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.ESSENTIAL JOB FUNCTIONS:SERVICE:Provides high level customer service in all interactions with internal and external customers.Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.Answers calls accurately and with exceptional customer service at all times.Ensures caller's needs are met and accurate information is obtainedEnsures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety. Completes telephone encounter process if appropriate.Acts as patient advocate and liaisons with various departments to meet mutual goals.Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax and mail.Addresses concerns of patients, provides service recovery, and escalates issues as needed.SCHEDULING:Applies the policies of the clinical entity to schedule appointments.Coordinates financial counseling for day surgery.Completes reminder calls to patients for scheduled appointments.Educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information.Provides out of pocket cost estimates to patients.Counsels patients about unpaid bills.Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.ARRIVAL:Arrives patients and prepares paperwork/chart for visit.Appropriately receipts all monies collected, tokens distributed, and deferments authorized.SALARY RANGE;Salary commensurate with experience.WORK SCHEDULE:GeneralEqual Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
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Patient Services Specialist I
2 months ago
Galveston, United States UTMB Health Full timeMinimum Requirements:Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained...
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(Part-time) Patient Services Specialist I
3 weeks ago
Galveston, United States UTMB Health Full timePatient Services Specialist - (Onsite)Minimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Licenses, Registrations, or Certifications: Associate degree and no experience.Preferred Qualifications: Experience with patient registration, patient...
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(Part-time) Patient Services Specialist I
2 months ago
Galveston, United States UTMB Health Full timeJob Description:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.EDUCATION &...
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Patient Services Coordinator
2 days ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryThe Patient Services Specialist I plays a vital role in creating a positive patient experience by consistently exceeding expectations in customer service and patient care. This position is responsible for coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB Health...
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CT Imaging Specialist I or II
2 weeks ago
Galveston, Texas, United States University of Texas Medical Branch Full timeThis is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate.WORK SCHEDULE:Tuesday - Friday evenings, 12:00 noon to 10:30pmComputed Tomography Technologist I:JOB DESCRIPTIONThe CT Imaging Specialist I role operates independently to perform a range of standard...
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Patient Services Specialist II
1 week ago
Galveston, United States UTMB Health Full timeThe Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinati Patient Services, Specialist, Cardio, Patient, Customer Service, Healthcare
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Patient Services Specialist II
4 weeks ago
Galveston, United States UTMB Health Full timePatient Services Specialist II - Pediatric Cardiology Lab **Galveston, Texas, United States** **New** Clerical & Administrative Support UTMB Health Requisition # 2403881 Patient Services Specialist II - Pediatric Cardiology Lab **Minimum Qualifications:** Bachelor's degree and one year experience or High School or equivalent and three years clerical...
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Patient Services Specialist II
1 month ago
Galveston, United States UTMB Health Full timePatient Services Specialist II - Pediatric Cardiology LabMinimum Qualifications: Bachelor's degree and one year experience or High School or equivalent and three years clerical or customer service experience.Job Summary/Description: The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently...
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Patient Services Specialist II
1 day ago
Galveston, United States UTMB Health Full timePatient Services Specialist II Minimum Qualifications: Bachelor's degree and one year experience or High School or equivalent and three years clerical or customer service experience. Job Summary/Description: The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient...
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Advanced Patient Services Coordinator
2 weeks ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology LabCompany: UTMB HealthLocation: Galveston, Texas, United StatesMinimum Qualifications:Bachelor's degree with one year of relevant experience or a High School diploma with three years of clerical or customer service experience.Job Overview:The Patient Services Specialist II is an advanced...
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Advanced Patient Services Coordinator
2 weeks ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology Lab Minimum Qualifications: Bachelor's degree with one year of relevant experience or a High School diploma with three years of clerical or customer service experience. Job Overview: The Patient Services Specialist II is equipped with advanced skills in patient services and excels in...
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Senior Patient Care Specialist
2 weeks ago
Galveston, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology Lab Minimum Qualifications: Bachelor's degree with one year of relevant experience or a High School diploma with three years of clerical or customer service experience. Job Overview: The Patient Services Specialist II possesses advanced skills in patient services and is adept at...
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CT Imaging Specialist
1 week ago
Galveston, Texas, United States University of Texas Medical Branch Full timeThis position is part of an open recruitment process. The qualifications and experience of applicants will be evaluated, and the role may be filled at a different level as necessary.Available Work Schedules:Tuesday - Friday evenings, 12:00 PM to 10:30 PMTuesday through Friday nights, 9:00 PM to 7:30 AMSaturday, Sunday, and Monday nights, 7:00 PM to 7:00 AMUp...
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Healthcare Customer Service Representative
2 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob Title: Patient Services Specialist ICompany: UTMB HealthOverview:The Patient Services Specialist I plays a crucial role in enhancing the patient journey by delivering outstanding customer service and ensuring seamless patient care coordination.Key Responsibilities: Cultivates a welcoming patient environment through superior service and care management....
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Healthcare Customer Service Representative
2 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob Title: Patient Services Specialist ICompany: UTMB HealthOverview:The Patient Services Specialist I plays a crucial role in enhancing the patient journey by delivering outstanding customer service and effectively coordinating patient care.Key Responsibilities: Cultivates a welcoming patient environment through superior service and care coordination....
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CT Imaging Specialist I or II
2 weeks ago
Galveston, Texas, United States UTMB Health Full timePosition Overview:The Computed Tomography Technologist I or II role is essential in delivering high-quality imaging services. This position operates within a collaborative healthcare environment, ensuring patient safety and comfort during CT procedures.Location:Galveston, Texas, United StatesDepartment:Allied HealthCompany:UTMB HealthJob...
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CT Imaging Specialist I or II
1 week ago
Galveston, Texas, United States UTMB Health Full timePosition Overview:The Computed Tomography Technologist I or II role is essential in delivering high-quality imaging services. This position is located within a dynamic healthcare environment and is responsible for performing a range of diagnostic CT procedures, ensuring patient safety and comfort throughout the process.Work Schedule:Evening shifts from...
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Patient Access Coordinator I
2 weeks ago
Galveston, Texas, United States UTMB Health Full timeMinimum Qualifications High School Diploma or equivalent and 1 year experience in billing, financial assessment, insurance verification, collections, and/or customer service. Job Summary This role is essential in facilitating access to UTMB services for both new and returning patients. It involves coordinating financial arrangements, conducting financial...
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Patient Access Coordinator I
1 week ago
Galveston, Texas, United States UTMB Health Full timeMinimum Qualifications High School Diploma or equivalent and 1 year experience in billing, financial assessments, insurance verification, collections, and/or customer service. Job Summary This role is essential in facilitating access to UTMB services for both new and returning patients. It involves coordinating financial arrangements, conducting financial...
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Patient Access Coordinator I
1 week ago
Galveston, Texas, United States UTMB Health Full timeMinimum Qualifications High School Diploma or equivalent and 1 year experience in billing, financial assessment, insurance verification, collections, and/or customer service. Job Summary This role is essential in facilitating access to UTMB services for both new and returning patients. It involves coordinating financial arrangements, conducting financial...
