Sales Strategy Operations Associate Customer Success Organization LinkedIn Talent Solutions
2 months ago
SALES STRATEGY & OPERATIONS ASSOCIATE, CUSTOMER SUCCESS ORGANIZATION - LINKEDIN TALENT SOLUTIONS
The Sales Strategy & Operations Associate is a highly visible role within LinkedIn Talent Solutions, the largest business line of one of the fastest growing brands in consumer internet. The role acts as an advisor to executives in the global sales, product and operations teams, and is responsible for helping crack the most important strategic and operational issues facing the Talent Solutions business.
This position offers a candidate with prior sales operations, consulting, investment banking, finance, corporate strategy, or startup experience an exciting and high-profile opportunity to influence the trajectory of a significant portion of LinkedIn’s overall business, interact with LinkedIn’s most senior sales and cross-functional professionals, and take on an operating role with one of the fastest growing companies on the web.
RESPONSIBILITIES:
Lead projects with key stakeholders and cross functional partners to make data-driven decisions on topics, including, but not limited to:
Growth strategy for existing customers
Global Churn strategy
Organizational design
Sales incentive design
Systems development
Territory optimization
Product mix analysis
Process improvement
Work with senior stakeholders to create insights and drive recommendations that are utilized in executive level discussions
Establish strong working relationships with customer success, business operations, FP&A, sales readiness, customer marketing, sales management and systems team to achieve above objectives without management involvement
Partner with sales executives on priority operational and strategic initiatives, e.g. customer retention projects, defining and tracking accountability metrics, org changes, etc.
Play a vital role in driving annual strategic planning process through data-driven recommendations on how to restructure teams, improve productivity, and distribute territories.
Work with sales partners to identify and implement changes to processes and technology to improve rep productivity
BASIC QUALIFICATIONS
4+ years work experience in management consulting, investment banking, corporate strategy, operations, or finance
2 + years experience Excel
PREFERRED QUALIFICATIONS
Strong communication skills, including written and verbal communication, experience with senior management
Experience working in high-growth, performance focused environments.
Experience with Tableau, Salesforce, and SQL
Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
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