Member Service Representative I/II

1 month ago


Baltimore, United States Municipal Employees Credit Union of Baltimore, Inc. Full time
Company Summary:

MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services.

MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.

Seton Branch
4801 Seton Drive
Baltimore, MD


FULL-TIME (INCLUDES SATURDAYS)

POSITION SUMMARY:

MSR I: Under general supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member. Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members. Opens new accounts, resolves issues and professionally handles members' inquires face to face. Provides a variety of transactional services for members' accounts on deposit and loan products. Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member.

MSR II: Under moderate supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member. Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members. Opens new accounts, resolves issues and professionally handles members' inquires face to face. Provides a variety of transactional services for members' accounts on deposit and loan products. Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member. Ability to assist with Teller functions. Conduct on the job training for MSR I.

QUALIFICATIONS:
  • High School diploma, general studies required.
  • 12-18 months Teller/Member Service required.
  • Financial services background preferred. Proficient in the lending process including; input, maintenance.
  • Proficient written and oral communication skills.
  • Participation in Business Development activities required.

MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.

  • Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job SummaryMunicipal Employees Credit Union of Baltimore, Inc. is seeking a highly motivated and customer-focused Member Service Representative I/II to join our team.Key ResponsibilitiesAct as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member.Provide accurate account information as requested...


  • Baltimore, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job DescriptionJob DescriptionBRANCH LOCATIONHarry Deitchman PJM Center 312 N. Martin Luther King Boulevard, Baltimore, MD 21201****INCLUDES SATURDAYS****MECU CREDIT UNIONMECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. With more than $1.2 billion in assets...


  • Baltimore, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job DescriptionJob DescriptionMECU CREDIT UNIONMECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly serves more than 100,000...


  • Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job SummaryMunicipal Employees Credit Union of Baltimore, Inc. is seeking a highly motivated and service-oriented professional to join our team as a Customer Service Representative I/II. As a liaison for the credit union, you will play a crucial role in maintaining member loyalty by efficiently meeting their needs and requests.Key ResponsibilitiesProvide...


  • Baltimore, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job DescriptionJob DescriptionCompany Summary:MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services.MECU’s success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that...


  • Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job OverviewBRANCH LOCATIONHarry Deitchman PJM Branch***Includes Saturday Hours***MUNICIPAL EMPLOYEES CREDIT UNION OF BALTIMORE, INC.MECU is a member-focused financial organization dedicated to supporting its clientele and community by providing exceptional financial products and services. With over $1.2 billion in assets and situated in the historic...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    POSITION OVERVIEW:The Customer Service Representative I utilizes established protocols, guidelines, and relevant software applications to manage client inquiries received through various channels including phone, EMR portal, and the LBH website. This role primarily addresses requests related to specific healthcare provider practices, departments, or...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    POSITION OVERVIEW: The Customer Service Representative I utilizes established protocols, guidelines, and relevant software applications to manage client inquiries received through various channels including telephone, electronic medical record (EMR) portal, and the organizational website. This role primarily addresses inquiries related to specific healthcare...


  • Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job OverviewBRANCH LOCATIONMunicipal Employees Credit Union of Baltimore, Inc.POSITION SUMMARYBANKING ASSOCIATE IUnder general oversight, execute limited transactional responsibilities to assist members by processing deposits or withdrawals with a high level of precision and efficiency utilizing a computer system. A service-oriented professional dedicated to...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    POSITION OVERVIEW:The Customer Service Representative I is responsible for utilizing established protocols, guidelines, and relevant software applications to manage customer inquiries directed to the Contact Center via various channels such as telephone, EMR portal, and the LBH website. This role primarily addresses requests related to specific healthcare...


  • Baltimore, Maryland, United States TransForce Full time

    TransForce is seeking a dedicated and compassionate Contingent Category II Community Outreach Worker I/II to join our team. The selected individual will utilize specialized knowledge and theoretical concepts to conduct outreach initiatives within the community, informing stakeholders about our case management services. Responsibilities include enrolling...


  • Baltimore, Maryland, United States TransForce Full time

    About TransForce: TransForce is dedicated to fostering a supportive environment that addresses community needs through outreach and engagement. We are currently seeking a compassionate and collaborative Contingent Category II Community Outreach Worker I/Community Outreach Worker II. The successful candidate will leverage specialized knowledge and principles...


  • Baltimore, Maryland, United States TransForce Full time

    TransForce is seeking a dedicated and compassionate Contingent Category II Community Outreach Worker I/Community Outreach Worker II to join our mission-driven team. This role is essential in applying specialized knowledge and principles to engage with the community, informing stakeholders about our case management services. The selected individual will...


  • Baltimore, Maryland, United States City of Baltimore Maryland Full time

    Position Overview:A Customer Service Representative I is responsible for handling and managing incoming calls from the public, providing essential information regarding municipal services and responding to non-emergency inquiries.Key Responsibilities:- Receive and process telephone communications from citizens seeking assistance.- Deliver accurate...


  • Baltimore, Maryland, United States City of Baltimore Maryland Full time

    Position Overview:A Customer Service Representative I is responsible for managing and addressing incoming telephone inquiries from the public regarding municipal services or information, as well as handling non-emergency police communications.Key Responsibilities:- Respond to calls from the community, providing accurate information and assistance.- Document...

  • Psychiatrist I/II

    13 hours ago


    Baltimore, United States Tricitymhs Full time

    Tri-City Mental Health Authority is a public agency serving the diverse communities of Pomona, Claremont, and La Verne. Established in 1960, Tri-City Mental Health Authority (TCMHA) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and...

  • Teller I/II

    3 months ago


    Baltimore, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job DescriptionJob DescriptionBRANCH LOCATIONHarry Deitchman PJM Branch312 N. Martin Luther King Jr. Blvd.Baltimore, MD 21215***Includes Saturday Hours***MECU CREDIT UNIONMECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. With more than $1.2 billion in assets...


  • Baltimore, Maryland, United States teamworkonline Full time

    JOB TITLE: Gameday Member Services Representative (Seasonal)DEPARTMENT: Ticket PartnershipsREPORTS TO: Coordinator, Member ServicesSUMMARY: We are looking for hard-working and customer service focused individuals to staff our Birdland Member Lounge and facilitate Birdland Rewards redemption at our 2024 season home games. Representatives will greet members...

  • Service Tech II

    4 weeks ago


    Baltimore, United States AION Management LLC Full time

    Job DescriptionJob Description Job Summary:Under the direction of the Service Director and Real Estate Manager, the Service Technician II is responsible for performing general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes and responding to customer service requests.Essential Duties ad...

  • Service Tech II

    1 month ago


    Baltimore, United States AION Management LLC Full time

    Job DescriptionJob Description Job Summary:Under the direction of the Service Director and Real Estate Manager, the Service Technician II is responsible for performing general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes and responding to customer service requests.Essential Duties ad...