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Employee Relations Manager

2 months ago

San Francisco, United States The Ladders Full time
Requirements

MINIMUM QUALIFICATIONS

  • Bachelor's Degree or advanced degree or other specialized training in labor/employee relations
  • Human Resource Business Partner experience
  • Subject matter expertise in regulatory areas (i.e. Title VII, FEHA, EEOC, ADA, FMLA, FLSA, etc.)
  • Substantial experience in conducting investigative fieldwork, including interviews, investigative data analysis, and production of investigative documentation (including summaries and timelines)
  • Ability to balance employment law, business and individual employee needs
  • Experience supporting both salaried and hourly workforce
  • Experience managing employee relations cases within fitness, aquatics, youth development, licensed childcare, resident camp, social service, and mental health programs with significant headcounts
  • Excellent interpersonal, communication and organizational skills
  • Strong attention to detail
  • Ability to work cross functionally across HR, Operations, Legal, Risk and Safety teams
  • Problem solving, coaching, influencing and facilitation skills
Position Description

ESSENTIAL FUNCTIONS
  • Investigate highly sensitive HR and employee relations issues, including conducting interviews; analyzing data from various internal systems; case adjudication; consult and collaborate with Human Resources Business Partners (HRBPs), Legal and 3rd Party vendors; prepare reports and own investigation outcomes and closeout; advise on and oversee disciplinary and remediation actions.
  • Independently manage assigned casework, bringing investigations to closure rapidly and definitively
  • Design, collect, and analyze multiple levels of employee and stakeholder feedback to identify risks and gaps to create, audit and sustain positive workplace relations programs
  • Analyze employee relations case data to identify trends and opportunities for proactive issue mitigation
  • Partner with the broader HR team, Legal and the business to reach resolutions and engage in continuous improvement initiatives
  • Partner in the review of people programs, policies, and practices to ensure a great place to work for the YMCA of Greater San Francisco Employees
  • Partner closely with HRBPs and people managers on ER-related matters, including advising on employee discipline, underperformance, terminations, reasonable accommodations, leave scenarios, and other related matters
  • Guide and train managers in overall performance management concepts in alignment with organization philosophy, practices and processes
  • Work reactively on crisis ordinated situations, traveling as necessary (somethings under significant time constraints)
  • Leads the development and coordination of the YMCA of Greater San Francisco People policies to ensure they are fit for purpose, aligned to our values, competitively sound and are scalable and sustainable.
  • Partners with Payroll for all garnishment and process notices to employees
  • Reports to the Director of People Operations
  • Complete all mandatory ADP LMS safety training and Y-USA e-Learning before the first shift in the facility
  • Attend staff meetings and trainings as required.
  • All other duties as assigned by your supervisor.
  • Uphold YMCA policies for safety, supervision, mandated reporting and risk management.
  • Demonstrate the Character Counts values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.
  • Demonstrates competencies and willingness to develop in the Cause Driven Leadership areas of Advancing our Mission and Cause, Building Relationships, Leading Operations and Developing Inspiring Others.


Salary Range: $80,000 to $100,000

PRINCIPALS ONLY

#LI-AN1