Service Coordinator

2 months ago

Gainesville, United States Sciens Building Solutions Full time

THE POSITION IN A NUTSHELLSciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. TheService Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.WHAT YOU'LL BE DOING (and doing well)Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.Generate/monitor Service department's internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.Perform accurate pricing of labor and/or materials as dictated by the contract for that particular customer.Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.Track and/or quote deficiencies.Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.Dispatch appropriate technician(s) based on skill set required for each site or project.Issue tools from service cage.Generate/maintain schedules on a daily/weekly/monthly. Field trouble calls, PM inspections, manage on-call schedule, manage vacation schedule, and manage subcontractor schedule.Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.Material requisition: prepare and process accurate purchase requisitions for purchasing.Complete service contract cancellation form(s) and submit with back up for processing.Coordinate customers' service requirements with other appropriate departments, as necessary, to ensure effective customer service.Provide accurate information to Accounting to ensure one-day billing processing.WHAT WE LIKE ABOUT YOUHigh school diploma or equivalent.Two to five years of experience in customer service.Strong organizational skills.Ability to multi-task, manage self and team.Remain calm under pressure.Possess sound decision-making skills and practiceal judgment priorities.Ability to encourage and motivate people with positive attitude.Interest in helping and working with customers.Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.WHAT WE'RE BRINGING TO THE TABLECompetitive salary based on qualifications.Paid time off plan and holidays.401(k) matching.Short term and long-term disability.Medical, dental, and vision plans with options.Life insurance.Professional career development opportunities.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Executive Administrative Coordinator

    5 days ago

    Gainesville, Florida, United States Florida Forest Service Full time

    Executive Administrative Coordinator Role at Florida Forest ServiceThe Florida Forest Service is seeking an Executive Administrative Coordinator who meets the following criteria:A bachelor's degree from an accredited institution along with two years of relevant administrative experience.A master's degree may substitute for one year of the required...

  • Enrollment Services Coordinator

    1 week ago

    Gainesville, Florida, United States University of Florida Full time

    Classification Title: Enrollment Services Coordinator Job Overview: This role is designated as an Enrollment Services Coordinator within the Distance Education Support Services Team, which operates under the College of Pharmacy at the University of Florida. The primary responsibilities include:Facilitating the admissions process for prospective...

  • Sales & Service Coordinator

    2 months ago

    Gainesville, United States Boys and Girls Country of Houston Full time

    Job ID: 248443 Store Name/Number: FL-Gainesville (0616) Address: 6689 Newberry Road, Gainesville, FL 32605, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Your Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience...

  • Sales and Service Coordinator

    1 month ago

    Gainesville, Florida, United States Sephora Full time

    Job ID: 248443Store Name/Number: FL-Gainesville (0616)Address: 6689 Newberry Road, Gainesville, FL 32605, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for...

  • Enrollment Services Coordinator

    1 week ago

    Gainesville, Florida, United States InsideHigherEd Full time

    Enrollment Services CoordinatorJob No: 532531Work Type: Staff Full-TimeLocation: Main CampusCategories: Academic Advising/SupportDepartment: PH-DISTANCE EDUC SUPP SVCJob OverviewClassification Title: Enrollment Services CoordinatorPosition Summary: This role is designated as an Enrollment Services Coordinator within the Distance Education Support Services...

  • Clinical Services Coordinator I

    1 week ago

    Gainesville, Florida, United States University of Florida Full time

    Position Title: Clinical Services Coordinator I Position Overview: The Clinical Services Coordinator I plays a vital role in ensuring that patients are accurately registered and scheduled for their appointments. This position is responsible for validating patient accounts prior to their visits, ensuring a seamless experience. Key Responsibilities: 1....

  • Clinical Services Coordinator I

    1 week ago

    Gainesville, Florida, United States University of Florida Full time

    Position Title: Clinical Services Coordinator I Position Overview: The Clinical Services Coordinator I plays a crucial role in the healthcare delivery process by ensuring that patients are accurately registered and scheduled for their appointments. This position is responsible for validating patient accounts prior to their visits, which is essential for...

  • Clinical Services Coordinator I

    1 week ago

    Gainesville, Florida, United States University of Florida Full time

    Classification Title:Clinical Service Representative IJob Overview:The Clinical Service Representative I plays a crucial role in ensuring that patients are accurately registered and scheduled for their appointments. This position involves validating patient accounts prior to visits and initiating financial agreements for new patients. The representative is...

  • Sales and Service Coordinator

    2 months ago

    Gainesville, United States LVMH Group Full time

    Sales and Service Coordinator - Full Time Job ID: 248443 Store Name/Number: FL-Gainesville (0616) Address: 6689 Newberry Road, Gainesville, FL 32605, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Your Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to...

  • Immunization Services Coordinator

    5 days ago

    Gainesville, Georgia, United States Ceva Santé Animale Full time

    Job OverviewImmunization Services & Equipment CoordinatorThe success of our organization is deeply rooted in the dedication of our team members.Let's combine our strengths to achieve remarkable outcomes.As a prominent player in the field of animal health, Ceva Santé Animale is committed to the belief that our achievements are intertwined with the enthusiasm...

  • Service Accounts Administrative Coordinator

    1 week ago

    Gainesville, Virginia, United States Vector Security, Inc. Full time

    Vector Security, Inc. - Service Accounts Administrative CoordinatorVector Security, Inc. is a prominent provider of security integration services, dedicated to delivering cutting-edge security and smart automation solutions tailored for residential and commercial clients. The organization is seeking a Service Accounts Administrative Coordinator to enhance...

  • Lead Financial Coordinator

    4 days ago

    Gainesville, Florida, United States HCA Florida North Florida Hospital Full time

    Job SummaryThe Lead Financial Coordinator will play a critical role in ensuring the smooth operation of our transplant services. This position will be responsible for coordinating daily tasks, staff training, and in-services.Key ResponsibilitiesObtain and maintain transplant benefits and insurance verification on patients presenting for transplant services...

  • Sales and Service Coordinator

    2 months ago

    Gainesville, United States Sephora USA, Inc. Full time

    Press Tab to Move to Skip to Content Link Sales and Service Coordinator - Full Time Job ID: 248443 Store Name/Number: FL-Gainesville (0616) Address: 6689 Newberry Road, Gainesville, FL 32605, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Your Role at Sephora: As a Sales and Service Coordinator,...

  • Sales and Service Coordinator

    3 months ago

    Gainesville, United States Sephora Full time

    : Regular Your Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for every client. You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. If you have a passion...

  • Patient Service Coordinator

    3 months ago

    Gainesville, United States National Spine & Pain Full time

    Job DescriptionJob DescriptionDescription:Patient Services CoordinatorReports To: Center ManagerShift Schedule: DaysJob Category: AdministrativeJob Status: Non-ExemptFor more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical...

  • Sales and Service Coordinator

    3 months ago

    Gainesville, United States Sephora Full time

    Job ID: 248443Store Name/Number: FL-Gainesville (0616)Address: 6689 Newberry Road, Gainesville, FL 32605, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for...

  • Client Services Administrative Coordinator

    1 week ago

    Gainesville, Virginia, United States Offix LLC Full time

    At Offix LLC, we believe in fostering a thriving environment for our team members.We are in search of a motivated, sociable, and detail-oriented individual to join our team as a Client Services Administrative Coordinator. This role involves providing comprehensive office support through various clerical tasks and responsibilities. The selected candidate will...

  • Service Coordinator Hospital at Home | Variable

    4 weeks ago

    Gainesville, United States UF Health Full time

    Overview: Part time 36 hours/week | Variable The Service Coordinator provides administrative and logistical support to the multidisciplinary clinical Hospital at Home (HAH) team to ensure operations run smoothly and enhance clinical practice and high- quality patient care. Coordinates communication, patient care services, and nursing supplies to optimize...

  • Service Accounts Data Entry Coordinator

    2 months ago

    Gainesville, United States Vector Security, Inc. Full time

    Job DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as Service Accounts Data Entry Coordinator! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because...

  • Lead Custodial Services Coordinator

    1 week ago

    Gainesville, Georgia, United States Aramark Full time

    Job Overview The Lead Custodial Services Coordinator is responsible for the cleanliness and upkeep of designated areas to ensure satisfaction for both clients and customers. This role may involve overseeing or delegating tasks within the cleaning services team. Responsibilities and essential functions may differ based on client needs and operational...