We have other current jobs related to this field that you can find below
-
Patient Access Optimization Specialist
5 days ago
Los Angeles, California, United States UCLA Health Full timePosition OverviewThe Patient Access Optimization Specialist plays a crucial role in enhancing the efficiency of patient access services within UCLA Health's extensive network of outpatient clinics.Key ResponsibilitiesCollaborate with the Patient Access Organizations to streamline scheduling pathways.Implement innovative strategies to improve patient access...
-
Patient Access Optimization Specialist
5 days ago
Los Angeles, California, United States University of California Full timeOverview: The University of California is dedicated to enhancing patient access and operational excellence across its extensive network of outpatient clinics. Role Summary: Under the guidance of the Director of Scheduling Pathways and Technology within the Patient Access Organization, the Access Improvement Specialist will be instrumental in pinpointing,...
-
Patient Access Optimization Specialist
4 days ago
Los Angeles, California, United States University of California Full timeOverview: The University of California is a prominent healthcare provider operating numerous outpatient facilities across Southern California, managing millions of patient interactions each year. Role Summary: Under the guidance of the Scheduling Pathways and Technology Director within the Patient Access Organization, the Access Improvement Specialist will...
-
Senior Patient Access Specialist
5 days ago
Los Angeles, California, United States Cedars-Sinai Medical Center Full timePosition OverviewThe Patient Access Rep III is a pivotal role within our organization, requiring a high degree of expertise in various operational functions. This advanced position demands proficiency in all aspects of patient admissions and access services.Key ResponsibilitiesExhibit a comprehensive understanding of patient access protocols and...
-
Senior Patient Access Specialist
4 days ago
Los Angeles, California, United States Cedars-Sinai Full timeOverview of the Role The Patient Access Representative IV is a pivotal role within the healthcare system, requiring a high level of expertise in all essential functions. This position is responsible for managing the admissions process for both pre-admit and in-person patient registrations at the facility. The role ensures seamless patient access to...
-
Patient Access Specialist I
5 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess strong multitasking abilities, and are eager to embrace the vital duties of a Patient Access Representative, this opportunity may be for you. As a...
-
Senior Patient Access Specialist
5 days ago
Los Angeles, California, United States Cedars-Sinai Medical Center Full timePosition OverviewThe Patient Access Rep III role is a critical position within our organization, requiring a high degree of expertise in various operational functions.Key ResponsibilitiesDemonstrate proficiency in all departmental tasks.Provide support across multiple areas within Admissions as needed.Assist with patient access and authorization...
-
Senior Patient Access Specialist
4 days ago
Los Angeles, California, United States Cedars-Sinai Full timeJob OverviewThe Patient Access Representative IV is a highly skilled role that requires exceptional proficiency in all essential functions. This position is responsible for overseeing all admission processes for both pre-admission and in-person patient registration at the facility. The representative ensures seamless patient access to Cedars-Sinai Medical...
-
Access Improvement Specialist
3 weeks ago
Los Angeles, United States UCLA Health Full timeUCLA Health runs and operates over 270 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. Working under the direction of the Patient Access Organizations Scheduling Pathways and Technology Director, Improvement Specialist, Patient Access, Specialist, Improvement, Improvement, Healthcare, Business Services
-
Patient Access Director
3 days ago
Los Angeles, United States nKezl3WN7nP8U5 Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Patient Access Rep I
4 weeks ago
Los Angeles, California, United States Cedars-Sinai Full timeJob DescriptionAre you passionate about providing outstanding and high-quality service to patients and their family members? Join our teamPatient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of Patient...
-
Patient Access Enhancement Coordinator
5 days ago
Los Angeles, California, United States UCLA Health Full timePosition OverviewThe Patient Access Enhancement Coordinator plays a vital role in ensuring the efficiency of patient access services within a leading healthcare organization. This position is integral to the operations of a vast network of outpatient clinics, which collectively manage millions of patient interactions each year.Key ResponsibilitiesCollaborate...
-
Patient Access Coordinator
5 days ago
Los Angeles, California, United States Cedars-Sinai Full time**This role offers remote work options following successful completion of on-site training** ** Are you dedicated to assisting individuals on a daily basis? Do you have a strong commitment to delivering exceptional service to patients and their families? Become a part of our esteemed team The Patient Access Coordinator serves as the primary clinical...
-
Patient Access Coordinator
5 days ago
Los Angeles, California, United States Cedars-Sinai Full time**This role allows for remote work following successful completion of initial on-site training** Are you dedicated to assisting individuals on a daily basis? Do you have a strong commitment to delivering exceptional service to patients and their families? Become a part of our esteemed team The Patient Access Coordinator serves as the main clinical...
-
Patient Access Coordinator I
5 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess excellent multitasking abilities, and are prepared to embrace the vital duties of a Patient Access Representative, this opportunity may be for you. ...
-
Identity Access Management Specialist
4 days ago
Los Angeles, California, United States eTek IT Services, Inc. Full timeJob Overview Identity Access Management Specialist at eTek IT Services, Inc. Position Summary: As an Identity Access Management Specialist, you will play a crucial role in the governance and execution of IAM technologies within our organization. Key Responsibilities: Ensure adherence to security and privacy protocols in IAM services. Collaborate with...
-
Senior Patient Access Representative
4 days ago
Los Angeles, California, United States Cedars-Sinai Full timeJob OverviewThe Patient Access Representative IV is a highly skilled role requiring exceptional proficiency in all essential functions. This position is responsible for managing all patient admission processes, including pre-admission and in-person registration for individuals seeking treatment at Cedars-Sinai Medical Center. The representative ensures...
-
Patient Access Rep III
2 weeks ago
Los Angeles, California, United States Cedars-Sinai Full timeJob DescriptionCome join our teamThe Patient Access Rep III is an advanced level position and is expected to have a high level of proficiency in all department duties and be competent to fill in on an interim basis in any department within Admissions with minimal refresher training. The PAR III performs all admissions activities for pre-admit and...
-
Senior Patient Access Coordinator
5 days ago
Los Angeles, California, United States Cedars-Sinai Full timeJob OverviewJoin Our Esteemed TeamThe Senior Patient Access Coordinator is a pivotal role within our organization, expected to demonstrate exceptional expertise in all operational responsibilities. This position is designed for individuals who can seamlessly transition across various functions within the Admissions department with minimal retraining. The...
-
Patient Services Specialist
2 months ago
Los Angeles, United States Covenant Surgical Partners Full time7100 Van Nuys Blvd Suite 120 Van Nuys, CA 91405, USA 7100 Van Nuys Blvd Suite 120 Van Nuys, CA 91405, USA Covenant Physician Partners is hiring a Fulltime Patient Services Specialist to join our team at The De La Pena Eye Clinic in Van Nuys, CA. Please note the pay range for this position is $18-$20/hr . About the Opportunity Working Monday through Friday,...
Patient Access Specialist
2 months ago
Level
Entry
Job Location
Los Angeles, CA
Remote Type
N/A
Position Type
Full Time
Education Level
High School Diploma / GED
Salary Range
$21.84 - $33.26 Hourly
Travel Percentage
No Travel Required
Job Shift
Day
Job Category
Customer Service
Description
The Patient Access Specialist works under the direction of the Patient Access Manager. The PAS is responsible for ensuring internal and external clients are provided with exceptional customer service. The PAS is responsible for ensuring inbound and outbound calls are handled appropriately and within established Patient Access Center protocols. Duties include, but are not limited to registering patients, determining and verifying patient program/insurance eligibility requirements, scheduling patient appointments, scanning/inputting and updating required patient information in the electronic health record or other systems, confirming appointments, assisting patients with provider changes and performing other duties as assigned.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Supports and implements the organization's vision, mission and value.
- Determines priorities and method of completing daily workload to insure that all responsibilities are carried out in a timely manner.
- Performs all job functions in a professional and courteous manner. This includes answering all general phone calls timely. Provide excellent customer service to internal and external customers by being responsive to all inquiries in a timely manner.
- Fosters and promotes a culture of service excellence and accountability.
- Has the ability to understand the importance of good patient relations and excellent customer service. Assures timeliness of service and maintains patient confidentially at all times.
- Answers telephone calls timely, courteously, and professionally. Demonstrates knowledge of telephone decision-making guide. Displays the ability to utilize the computer system to obtain requested information, update demographic files and/or make, cancel, and reschedule appointments. Provides appointments and information, forward calls when appropriate, and takes detailed messages when required. Completes and submits departmental requests for information and reports.
- Demonstrates the ability to identify the patient's account via date of birth or name search, create accounts (temporary) for new patient appointments, verifies and updates demographic information. Understands and follows eligibility requirements and verification processes for programs available in the organization.
- Demonstrates knowledge of health center locations, types of services offered, providers schedules, and hours of operation. Provides patients with overview of comprehensive services offered at health centers, in order to promote Patient Centered Medical Home model.
- Works with health center staff to box and prepare paper medical records for destruction or removal and transport to records storage area.
- Assists with ensuring providers schedule/appointment thresholds are being met to maximize provider's productivity/visits.
- Performs outreach efforts to support health center activities. May be assigned to various patient population recall reports such as Enrollment, HEDIS and preventative measures reports.
- Identifies patients that may need enrollment assistance and/or not meeting HEDIS/preventative measures and ensures an appointment is scheduled with the appropriate services.
- Complies with organizational policies and procedures.
- Performs all other duties and projects as assigned.
EDUCATION/EXPERIENCE:
- High School degree or GED equivalency required.
- Minimum of three year of direct customer service work experience, required.
- Excellent telephone and interpersonal communication skills required.
- Six months recent experience with medical front desk, preferred.
- Knowledge of medical terminology, preferred.
- Medical Office experience preferred.
- Experience with electronic health records and practice management systems preferred.
- Ability to communicate clearly, accurately and effectively.
- Multi-task effectively.
- Bilingual (English/Spanish/Armenian/Korean/ Tagalog).
- Ability to function in a fast-paced environment.
- Ability to handle, refer and transfer incoming and outgoing phone calls.
- Ability to be detailed oriented.
