Front Desk Patient Services Representative

1 month ago


Glen Allen, United States Master Center Full time

Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery. We are seeking a Front Desk Patient Services Representative to work reception duties at our Glen Allen office. FRONT DESK DUTIES AND RESPONSIBILITIES: Answering and responding to phone calls. Referring new patients to intake. Scheduling and confirming appointments. Verifying insurance and entering structured data. Scanning documents to patients’ medical records. Checking patients in and out. Collecting co-pays, deductibles, co-insurances, and past due balances. Providing excellent customer service to patients, employees, and vendors. MINIMUM QUALIFICATIONS: 1 year of customer service experience. SKILLS AND BEHAVIORS: Medical office experience. Customer service experience. Experience on the phone with customers. Experience using an EMR. Office management experience. Experience using computers and software. A comprehensive benefits package is offered to full-time employees. Job Type: Full-time Location: Glen Allen, VA Pay: $17 hourly. At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families, and your community #J-18808-Ljbffr



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