Patient Accounts Insurance Representative

2 weeks ago

Glen Allen, United States Patient First Full time
Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.

Sign-on Bonus

The responsibilities of this job include, but are not limited to, the following:
Reviewing processed claims to ensure proper payments received according to the payers' contract;
Reviewing unprocessed claims within the payer's timely filing limits for re-submission of claims for payment;
Verifying eligibility, benefits, plan type, patient responsibility and insurance payments;
Correcting registration errors on patients' accounts;
Researching insurance Eligibility of Benefits (EOB) to verify correct payment and adjustments are posted to patients accounts;
Verifying that claims are filed according to the contracted agreement;
Effectively communicating insurance trends or issues to the appropriate persons, including but not limited to Patient Satisfaction Specialist (PSS), Team Leads, Supervisor, and the contracting department;
Maintaining low accounts receivable days for assigned insurances;
Maintaining the daily work flow goals established for the Patient Account Insurance Representative department;
Following departmental policies and procedures;
Answering phone calls to provide customer service to patients, insurance representatives, center employees, and the Administrative Offices;
Resolving and responding to account inquiries from patients, insurance representatives, center employees, and all other Administrative Office staff as necessary and in a timely manner;
Processing patients' payments and established payment plans;
Establishing and maintaining a working relationship with payer representatives to ensure proper claims filing and insurance payments;
Keeping informed of all changes relating to insurance policies and filing procedures, according to contracted agreements.

Minimum education and professional requirements include, but are not limited to, the following:
Employee must be 18 years of age or older;
High school graduate or equivalent;
Knowledge of general insurance policies;
Microsoft Word, Excel, and Outlook experience (required);
Certified Professional Coder CPC or Certified Professional Coder Apprentice CPC-A (preferred);
Three years of experience working in the healthcare field, preferably in a medical billing department (preferred);
Excellent analytical, written, and verbal communication skills;
Ability to prioritize, organize, and multi-task in a timely manner;
Knowledge of Microsoft Word, Outlook, and Excel;
Minimum typing experience;
Must be able to use phone system;
Must be able to sit for long period of time.

Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary.

Job Type: Full-time

Work Location: In person

  • Patient Accounts Insurance Representative

    2 weeks ago

    Glen Allen, United States Patient First Full time

    Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus! The responsibilities of this job include, but are not limited to, the following: Reviewing processed claims to ensure proper payments received...

  • Patient Accounts Insurance Representative

    2 weeks ago

    Glen Allen, VA, United States Patient First Full time

    Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...

  • Patient Accounts Insurance Specialist

    17 hours ago

    Glen Allen, Virginia, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled Patient Accounts Insurance Representative to join our team at Patient First. As a key member of our Patient Accounts team, you will be responsible for ensuring accurate and timely payment of patient accounts.Key ResponsibilitiesClaims Processing: Review and process patient claims to ensure accurate and timely...

  • Occupational Health Insurance Representative

    3 months ago

    Glen Allen, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Reviewing and addressing processed claims to ensure proper payments are received according to the payers' contract; Reviewing unprocessed claims within the payers' timely filing limits for resubmission of claims for payment; Researching Eligibility of Benefits (EOB) to verify...

  • Occupational Health Insurance Representative

    3 months ago

    Glen Allen, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Reviewing and addressing processed claims to ensure proper payments are received according to the payers' contract; Reviewing unprocessed claims within the payers' timely filing limits for resubmission of claims for payment; Researching Eligibility of Benefits (EOB) to...

  • Insurance Claims Specialist

    1 day ago

    Glen Allen, Virginia, United States Patient First Full time

    Job SummaryPatient First is seeking a highly skilled Insurance Representative to join our team. As an Insurance Representative, you will play a critical role in ensuring that patients receive accurate and timely insurance payments.Key ResponsibilitiesReview and process insurance claims to ensure compliance with payer contractsVerify patient eligibility and...

  • Patient Service Representative

    3 months ago

    Glen Allen, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Helping patients who require assistance while using the kiosk. Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender; Respectfully handling Physician and Nurse requests in a timely...

  • Customer Care Representative

    2 weeks ago

    Glen Allen, Virginia, United States Patient First Full time

    Key Responsibilities: Manage both incoming and outgoing communications promptly, ensuring exceptional customer service and precise information tailored to the needs of each caller.Engage in verbal and written correspondence with patients, clients, insurance providers, and other stakeholders involved in delivering occupational health services.Maintain a...

  • Patient Registration Representative

    4 weeks ago

    Glen Allen, United States KidMed Urgent Care Full time

    Job Summary The Patient Registration Representative will perform various duties such as registering patients in a fast-paced environment, while maintaining accuracy and efficiency. Essential Functions/Responsibilities Entering patient demographic and insurance information accurately. Registering telemedicine patients through the electronic medical record...

  • Front Desk Patient Services Representative

    3 weeks ago

    Glen Allen, United States Master Center for Addiction Medicine Full time

    Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today.Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment...

  • Insurance Account Representative

    2 days ago

    Glen Arm, Maryland, United States Donna Ingrassia - State Farm Agent Full time

    Job OverviewDonna Ingrassia - State Farm Agent is seeking a highly motivated and results-driven Insurance Account Representative to join our team. As an Insurance Account Representative, you will play a critical role in developing and maintaining strong relationships with our customers, identifying their insurance needs, and providing tailored solutions to...

  • Front Desk Patient Services Representative

    3 months ago

    Glen Allen, United States Master Center for Addiction Medicine Full time

    Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment...

  • Insurance Account Representative

    3 months ago

    Glen Allen, United States John Patterson - State Farm Agent Full time

    Job DescriptionJob Description*Remote Position - Must be licensed with prior experience*ROLE DESCRIPTION:John Patterson - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your...

  • Patient Representative

    5 days ago

    Allen, United States Care Now Full time

    Description This position is incentive eligible. IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsCareNow, offers a total rewards package that supports the...

  • Front Desk Patient Services Representative

    1 month ago

    Glen Allen, United States Master Center for Addiction Medicine Full time

    Job DescriptionJob DescriptionBecome a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today.Master Center for Addiction Medicine is a private, outpatient...

  • Commercial Lines Insurance Account Manager

    7 days ago

    Glen Allen, Virginia, United States McGriff Full time

    Position Overview:This role offers a hybrid work arrangement, providing flexibility while supporting our clients in the insurance sector.Location: Glen Allen, VAThe primary responsibility is to assist Property and Casualty producers and Account Executives in managing mid-sized and moderately complex client accounts. This includes a thorough understanding of...

  • Insurance Account Representative

    3 months ago

    Glen Allen, United States Reggie Dickerson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Commercial Lines Insurance Account Executive

    7 days ago

    Glen Allen, Virginia, United States McGriff Full time

    Position Overview:This role presents a hybrid work opportunity, supporting a diverse portfolio of mid-sized and moderately complex clients. The selected candidate will collaborate with Property and Casualty producers and Account Executives, demonstrating expertise in coverage options, underwriting practices, and regulatory updates to foster strong...

  • Patient Representative

    6 days ago

    Allen, United States Care Now Full time

    Description This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team. Benefits CareNow, offers a total rewards package that supports...

  • Patient Representative

    2 months ago

    Allen, United States Care Now Full time

    Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as a(an) Patient Representative? At CareNow, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits CareNow, offers a total rewards package...