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Front Desk Representative

2 months ago

Glen Rose, United States Talent Groups Full time

Title: Front Desk Representative

Rate: $23/hr W2

Direct Hire

Onsite fully in Glen Rose, TX

Must be able to work M-F 7am-4pm and a rotating weekend


Position Overview: We are seeking a professional Hotel Representative to manage guest check-ins and check-outs while delivering outstanding customer service. This role is essential in creating a welcoming atmosphere for all guests, ensuring a seamless experience from arrival to departure.


Key Responsibilities:

  • Greet and assist guests with check-in and check-out procedures.
  • Handle reservations, cancellations, and inquiries both in-person and over the phone.
  • Provide excellent customer service to ensure guest satisfaction.
  • Maintain accurate records of guest information and payment details.
  • Address and resolve any guest concerns or issues promptly.


Requirements:

  • Minimum of 1 year of experience in hospitality or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Proficiency in reservation and front desk software is a plus.


Keywords: Front Desk, Representative, Hotel, Lodge, Resort, Hospitality, Customer Service, Hotel Software, Front Desk Software, Reservations