Front Desk Representative
1 week ago
Title: Front Desk Representative
Rate: $23/hr W2
Direct Hire
Onsite fully in Glen Rose, TX
Must be able to work M-F 7am-4pm and a rotating weekend
Position Overview: We are seeking a professional Hotel Representative to manage guest check-ins and check-outs while delivering outstanding customer service. This role is essential in creating a welcoming atmosphere for all guests, ensuring a seamless experience from arrival to departure.
Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures.
- Handle reservations, cancellations, and inquiries both in-person and over the phone.
- Provide excellent customer service to ensure guest satisfaction.
- Maintain accurate records of guest information and payment details.
- Address and resolve any guest concerns or issues promptly.
Requirements:
- Minimum of 1 year of experience in hospitality or a related field.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in reservation and front desk software is a plus.
Keywords: Front Desk, Representative, Hotel, Lodge, Resort, Hospitality, Customer Service, Hotel Software, Front Desk Software, Reservations
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