Mitarbeiter/in Customer Support
3 months ago
** Mitarbeiter/in Customer Support**
Mer investiered is Schwiizer **Mitarbeiter/in Customer Support**.
bernimm innerhalb unseres Schweizer Sales Supports die Verantwortung fr die Untersttzung fr Verkauf und Logistik, sei die erste Anlaufstelle bei der Kundenberatung, untersttze bei der Angebotserstellung, ermgliche einen effizienten und kundenorientierten Betrieb. Des Weiteren untersttzt Du die Dokumentation und Effizienzsteigerung von internen Prozessen und Schnittstellen und arbeitest mit den internationalen Standorten zusammen.
Deine Hauptaufgaben umfassen unter anderem:
* Enge Zusammenarbeit und Untersttzung unserer Kunden, den Key Account Managern, der Logistik in allen Aspekten rund um die Angebotserstellung, Abwicklung und Kundenanfragen
* Untersttzung logistischer Prozesse im Tagesgeschft und fr Rolloutprojekte in Abstimmung mit dem internationalen Shared-Service-Center
* Untersttzung in der Kundenbetreuung im Vertragswesen, Marketing und interne Koordination
* Verwaltung und Betreuung von kommerziellen Dokumentationen, Daten und aktive Pflege von CRM-Prozessen
* Verantwortlichkeit bei Auftrgen und Termine sowie erster Ansprechpartner fr Kunden bei Logistikthemen
* Untersttzung und aktive Verbesserung von Prozessen, Automatisierung, Dokumentation und Effizienzsteigerung
Dein Profil und Qualifikation:
* Abgeschlossene kaufmnnische Ausbildung und/oder technische Grundausbildung sowie wnschenswert zustzlich absolvierte kaufmnnische Weiterbildung (z.B. Verkauf und Marketing)
* Mind. 2-3 Jahre Erfahrung in einer hnlichen Rolle im Verkaufsinnendienst und Kundenbetreuung, vorzugsweise im Messwesen, Energy Solutions o..
* Stilsichere Kommunikation in Wort und Schrift in Deutsch und/oder in Franzsisch sowie von Vorteil in Englisch
* Versierte Kenntnisse im Umgang mit MS-Office und Praxiserfahrung mit ERP-Systemen (z.B. SAP) und CRM-Systemen sind wnschenswert
* Selbstbewusste und vertrauenswrdige Persnlichkeit mit Kunden- und Serviceorientierung die gerne in einem dynamischen Team arbeitet
* Erfahrung im Umgang mit verschiedenen Interessengruppen, Fhigkeit Menschen in einem multinationalen/kulturellen Umfeld zu begeistern und zu beeinflussen
Wenn Du den Antrieb und die Begeisterung hast, diese Herausforderung anzunehmen und in einem dynamischen, funktionsbergreifenden und internationalen Umfeld zu arbeiten, freuen wir uns darauf, Dich kennenzulernen. Sei Teil unserer Vision Manage Energy Better und bewirb Dich jetzt
**ber Landis+Gyr**
ist ein global fhrender Anbieter integrierter Energiemanagement-Lsungen fr die Energiewirtschaft. Mit einem der breitesten Angebote der Industrie liefern wir innovative und flexible Lsungen und helfen damit Energieversorgungsunternehmen, deren komplexe Herausforderungen in den Bereichen Smart Metering, Grid Edge Intelligence und Smart Infrastructure zu meistern. Mit einem Umsatz von USD 1.4 Milliarden im Geschftsjahr 2020 beschftigt Landis+Gyr rund 5'000 Mitarbeitende in ber 30 Lndern auf allen fnf Kontinenten, mit der Mission, Energie besser zu managen. Weitere Informationen findest Du auf der Landis+Gyr Website
Job Title: Mitarbeiter/in Customer Support Location: Cham, ZG, CH
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* "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
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