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    5 days ago

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  • Director, Client Support and Operations

    2 months ago

    Chicago, Illinois, United States Upfront Healthcare Full time

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  • Sr. Client Operations Partner

    1 month ago

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  • Senior Client Operations Associate

    5 days ago

    Chicago, Illinois, United States Spark Foundry Full time

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  • Client Manager

    2 weeks ago

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    4 days ago

    Chicago, Illinois, United States UPshow Full time

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    2 weeks ago

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  • Client Operations Specialist

    4 days ago

    Chicago, Illinois, United States Gresham Partners, LLC Full time

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  • Client Service Associate

    5 days ago

    Chicago, Illinois, United States Northern Trust Full time

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  • Senior Associate, Client Operations

    3 months ago

    Chicago, United States Spark Foundry Full time

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  • Client Operations Manager at Fast-Growing Startup, Hylite

    1 week ago

    Chicago, United States Hylite Full time $4,000 - $7,000

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  • Client Services Operations Associate

    1 month ago

    Chicago, United States Fricke Recruiting Full time

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    4 weeks ago

    Chicago, United States First Recruiting LLC Full time

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  • Client Services Manager

    4 weeks ago

    Chicago, United States First Recruiting LLC Full time

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    5 days ago

    Chicago, Illinois, United States The Ladders Full time

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  • Client Services Manager

    3 weeks ago

    Chicago, United States L&E Research, Inc. Full time

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  • Client Relationship Manager

    5 days ago

    Chicago, Illinois, United States MedPro Disposal Full time

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  • Client Manager

    1 week ago

    Chicago, United States Optiv Full time

    As a Client Manager (CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within the Chicagoland territory. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional...

Manager, Client Operations

2 months ago

Chicago, United States Illinois Association of Mutual Insurance Companies Full time

Overview: The Client Operations Manager collaborates closely with client leadership, finance, and administrative staff to improve and streamline processes, oversee and manage all internal/external financials, staffing, reporting, and systems and tools. Role Objectives: Examples of projects that the Manager is either responsible for, or has a collaborative part in ensuring excellence: Systems & Tools Data hierarchy organization and management Publicis OneTeam OS Manage rollout of the P1T Operating System within agency and client teams Develop and maintain a running gap analysis of OS requirements and actual status, and build a roadmap to close the gap Knowledge and use of MediaTools, Mbox/Prisma and of internal tools Lion Box and Altair (for non-media POs) Day-to-day internal system/technology maintenance and troubleshooting Process Create processes for new initiatives Prepare regular status reports and distribute internally and externally if necessary Track key project milestones and raise appropriate flags to ensure timely execution of deliverables Assist administrative lead in cascading communications to the team and providing shared folder access to work product and key information Provide feedback for process improvement and lessons learned as related to assigned tasks Onboarding Support a defined and codified welcome process (Infinite Roar) and continue to improve/evolve the process of new hire orientation and navigation (i.e. systems and tools training, client/account background, new hire profiles, timesheet entry, seating assignments, IT hardware, etc.) Accountability Support Client Leadership and Operations teams in the execution of budget management, billing, reconciliation, general reporting and data manipulation, process improvements, and more as directed while maintaining an eye for detail and understanding the interdependencies across the various tasks assigned. Qualifications 3+ years of related experience Analytical skills with a foundation in strategic business management Experienced in implementing new product development or product enhancement projects Experienced Microsoft Excel user comfortable with pivot tables and formulas relevant to marketing, operations, and finance General Media Methodology 1-2 years media billing experience Finance experience, specifically in media, is a plus High detail and coordination skills required; able to accurately exchange/track with high volumes of data and manage timely status updates with multiple internal and external stakeholders Exercises discretion when presented with sensitive and/or confidential information (e.g. financial information, personnel information, etc.) Consistently demonstrates a desire to learn through proactivity and initiative Solid written and communication skills Strong critical thinking and problem-solving skills Detail-oriented with strong independent project management and time management skills Demonstrated ability to navigate technology platforms in digital media

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