Client Manager
2 weeks ago
As a Client Manager (CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within the Chicagoland territory. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist and services practices personnel as appropriate for your accounts.Development of a multi-year strategic account management plan for your top accounts is a core responsibility for the CM. You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks. Based upon this understanding of the client, you'll bring together appropriate Optiv technical, services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy, and subsequently develop and propose solutions to address client security needs. In many cases this will take the form of security technology and services solutions, and as appropriate for the client, large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.You'll also engage clients with a heightened focus on ever-enhancing client satisfaction This will include meeting with your top clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You'll review these goals, expectations and progress with your top clients quarterly, engaging Optiv leadership and resources as necessary to ensure you and Optiv are on track to achieve or exceed these client-defined goals. How you'll make an impactBuild trusted, effective and productive relationships with client executives within assigned accounts.Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.Effectively communicate Optiv's value proposition as it relates to security services and technologies expertise and capabilities.Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.What we're looking forExperience in product or services based sales typically gained over 2-3 years, ideally in a technology company.Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.Effective presentation, verbal and written communication skills.Negotiation experienceHistory of demonstrated achievement exceeding plan and expectations.Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.Experience in and knowledge of the IT Infrastructure market and competitors.Experience in and knowledge of the IT security market and competitors.Experience in and knowledge of the Risk & Compliance market and competitors.Experience selling management consulting servicesWhat you can expect from OptivA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.Work/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)EEO StatementOptiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
-
Client Manager
3 weeks ago
Chicago, United States NielsenIQ Full timeJob Description As a key member of the Global Analytics team on Mars, the primary role of the Client Manager is to support the key client relationships across the Mars Global and Europe region and to deliver value on the client’s NIQ partnership. He/she will partner with the Mars CMI leads in defining and delivering against the strategic insight agenda...
-
Client Account Manager
9 hours ago
Chicago, Illinois, United States Lessen Full timeAbout the RoleLessen is a leading provider of property services, offering a range of solutions to residential and commercial clients. As a Client Account Manager, you will play a critical role in delivering exceptional service to our clients, ensuring their facilities needs are met with efficiency and effectiveness.Key ResponsibilitiesClient Account...
-
Client Manager
2 months ago
Chicago, United States Willis Limited Full time**** Client Manager Associate Client Service & Delivery **** Client Manager Associate Client Service & Delivery Location: Chicago, IL, US Intern (former Health & Benefits Apprentice) So Paulo, Brazil Apprentices Client Service and Analytics Manager Ipswich, UK (with one day per week in London office) Client Management Head of Clients (dual hatted with...
-
Client Services Manager
1 month ago
Chicago, United States First Recruiting LLC Full timeIn the Sr. Team Leader, Client Services role, you will work in a team-oriented environment with Relationship Managers, Client Service Managers, custodians, and the operations department to deliver a seamless and integrated client experience.How you’ll succeedPeople management:Ability to lead small team of client service managers on daily basis while still...
-
Client Services Manager
1 month ago
Chicago, United States First Recruiting LLC Full timeIn the Sr. Team Leader, Client Services role, you will work in a team-oriented environment with Relationship Managers, Client Service Managers, custodians, and the operations department to deliver a seamless and integrated client experience.How you’ll succeedPeople management:Ability to lead small team of client service managers on daily basis while still...
-
Client Service Manager
3 days ago
Chicago, Illinois, United States Willis Limited Full timeJob SummaryWe are seeking a highly skilled Client Service Manager to join our team at Willis Limited. As a Client Service Manager, you will be responsible for delivering exceptional client service and ensuring the successful management of client relationships.Key ResponsibilitiesDevelop and implement client service strategies to drive business growth and...
-
Client Manager
5 days ago
Chicago, Illinois, United States MP1 Solution Full timeJob SummaryMP1 Solution is seeking a highly ambitious and customer-focused Account Manager to support our growing customer base. As a key member of our team, you will play a crucial role in driving sales growth and ensuring exceptional customer satisfaction.Key ResponsibilitiesMeet daily quota expectations by focusing on sales activities and value-added...
-
Senior Client Manager
4 weeks ago
Chicago, United States NTT America Solutions, Inc. Full timeJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA We are seeking a passionate Sr Client...
-
Senior Client Manager
4 weeks ago
Chicago, United States NTT Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA We are...
-
Client Relationship Manager
5 days ago
Chicago, Illinois, United States Aon Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Account Manager to join our team at Aon. As a key member of our client service team, you will be responsible for managing and growing our relationships with senior-most client decision-makers and day-to-day client contacts.Key ResponsibilitiesRetain and grow Aon's business by cultivating...
-
Client Relationship Manager
1 month ago
Chicago, United States Law Firm of Chicago IL Full timeJob DescriptionJob DescriptionAre you passionate about building strong client relationships in a fast-paced Chicago law firm? Join our team as its Client Relationship Manager, and you will be at the forefront of ensuring exceptional service and communication between our firm and our valued clients. Your role will involve proactively engaging with clients to...
-
Client Account Manager
2 weeks ago
Chicago, Illinois, United States Garner Health Full timeJob OverviewAt Garner Health, we are dedicated to revolutionizing the healthcare landscape by providing high-quality and cost-effective care solutions. Our goal is to assist employers in restructuring their healthcare benefits, offering clear incentives and data-driven insights that guide employees to superior healthcare providers. This approach leads to...
-
Client Account Manager
2 weeks ago
Chicago, Illinois, United States Garner Health Full timeJob OverviewAt Garner Health, we are dedicated to revolutionizing the healthcare landscape by providing high-quality and affordable care options for everyone. Our approach empowers employers to restructure their healthcare benefits, utilizing data-driven insights to guide employees towards superior healthcare providers. This initiative not only enhances...
-
Client Success Manager
4 weeks ago
Chicago, United States Opus 2 Full timeJob DescriptionJob DescriptionThe Client Success Manager is the strategic and supportive partner of the client throughout their relationship with Opus 2. The Client Success Manager is the face of Opus 2 to his/her assigned clients, owns and manages the relationship and is deeply focused on building client satisfaction, loyalty and advocacy to ensure long-...
-
Client Success Manager
3 months ago
Chicago, United States Opus 2 Full timeJob DescriptionJob DescriptionThe Client Success Manager is the strategic and supportive partner of the client throughout their relationship with Opus 2. The Client Success Manager is the face of Opus 2 to his/her assigned clients, owns and manages the relationship and is deeply focused on building client satisfaction, loyalty and advocacy to ensure long-...
-
Client Services Manager
2 weeks ago
Chicago, Illinois, United States Cardinal Path Full timeJob OverviewCompany Overview:Cardinal Path is dedicated to helping brands harness their data and leverage it effectively to achieve their objectives. Our team of enthusiastic professionals acts as an extension of our clients' operations, utilizing their expertise to enhance media and technology strategies on the journey toward digital transformation.Position...
-
Client Services Manager
1 week ago
Chicago, Illinois, United States Cardinal Path Full timeJob OverviewCompany Overview:Cardinal Path is dedicated to helping brands leverage their data effectively to achieve their objectives. Our team of experts collaborates closely with clients, utilizing their expertise to enhance media and technology strategies as part of their digital transformation journey.Position Summary:The Client Services Manager will...
-
Client Relationship Manager
3 days ago
Chicago, Illinois, United States NielsenIQ Full timeJob SummaryThe Client Manager will play a key role in supporting the Global Analytics team at NielsenIQ, focusing on client relationships across the Mars Global and Europe region. This position will deliver value on the client's partnership, partnering with Mars CMI leads to define and deliver strategic insights for the Global Confectionery teams.Key...
-
Senior client manager
4 weeks ago
Chicago, United States Zego Full timeResponsibilities The Senior Client Success Manager (CSM) is a senior-level position, delivering against agreed upon success plans with our clients by empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. We do this by driving enablement externally and advocacy internally. Senior CSMs...
-
Strategic Client Manager
2 weeks ago
Chicago, Illinois, United States TopBloc Full timeCHICAGO, IL OR REMOTE TopBloc is a specialized partner firm focused on Workday solutions, delivering fixed-time, fixed-price deployment services and on-demand support. Utilizing our proprietary tools, we efficiently implement Workday Human Capital Management, Payroll, and Financials processes, enabling our clients to concentrate on their core business while...
