Senior Client Operations Associate

2 weeks ago


Chicago, Illinois, United States Spark Foundry Full time
Job Description

Company Overview:
Spark Foundry is a premier global media agency dedicated to enhancing brand engagement, affinity, and transactions. By merging exceptional media expertise with innovative strategies, we captivate consumers, encouraging them to connect with our clients' brands and make purchases.

Our unique blend of a startup's agility and the robust capabilities of Publicis Media allows us to offer unparalleled service to a diverse array of clients, from emerging challengers to established industry leaders. We pride ourselves on delivering tailored insights and services while leveraging our global reach to maximize impact.

At Spark Foundry, we foster a culture that values diversity and inclusivity, ensuring that every voice is heard. Our commitment to professional and personal growth equips our team with the skills necessary to navigate current challenges and build rewarding careers.

Position Overview:
The Senior Client Operations Associate will join a dynamic Client Operations team focused on a prominent client account. This role offers significant learning opportunities and the chance to contribute to a high-energy, visible project.

Key Responsibilities:

  • Support the Operations Associate Director and Operations Supervisor in managing processes and systems.
  • Assist with the preparation of monthly billing and financial reports.
  • Coordinate large teams for specific deliverables on a regular or as-needed basis.
  • Compile and analyze competitive reports.
  • Collaborate with the investment team to facilitate monthly processes.
  • Gather and organize data as required.
  • Provide system support and manage access for MediaTools and MBOX.

Qualifications:

  • Minimum of 1 year of experience in operations, finance, project management, or data analysis, ideally within a media or advertising agency.
  • Ability to meet deadlines and adapt to a fast-paced environment.
  • Strong multitasking skills with the capacity to manage various projects simultaneously.
  • Proactive, inquisitive, and skilled in creative problem-solving.
  • Excellent mathematical and analytical abilities.
  • Advanced proficiency in MS Excel.
  • Exceptional project management and organizational skills, with a keen attention to detail.
  • Demonstrated critical thinking and problem-solving capabilities.
  • Positive, solution-oriented mindset with the ability to collaborate effectively with diverse teams.

Additional Information:
This role operates in a hybrid model, requiring three days in the office each week. If selected for an interview, specific details will be discussed, including any necessary accommodations.



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