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Technical Account Manager

2 months ago

Seattle, United States INDI Staffing Services Full time

About the Role As a Technical Account Manager, you'll be at the forefront of creativity and forward-thinking, ensuring our clients receive unparalleled service and value. What will I do? Q: What will my day-to-day responsibilities look like as a Technical Account Manager? A: Your role will involve overseeing technical delivery in existing accounts and collaborating closely with account management and technical leads to ensure seamless operations. You'll also be responsible for articulating the value proposition of our delivery model to both existing and potential customers. Q: How will I engage with clients in this role? A: You'll be actively involved in technical discussions with external clients, guiding them through software development and delivery solutions. Your expertise will be crucial in determining team composition and finding innovative solutions to their challenges. Q: What kind of recommendations will I be providing? A: You'll offer estimations and recommendations for software delivery approaches, with a focus on team composition and sizing. Additionally, you'll provide consultations on best practices in software delivery, covering areas such as CI/CD, DevOps, automated testing, and UX design. Are You the Right Fit? Q: What experience and skills are you looking for in candidates for this role? A: We're seeking candidates with at least 5 years of experience in the software development lifecycle (SDLC), preferably with experience at the engineering manager or director level. Creativity and innovation are paramount, as is the ability to design and implement cutting-edge technology solutions. Q: What kind of leadership experience do you expect candidates to have? A: Candidates should have experience leading teams of software developers or engineers in delivering solutions. Expertise in DevOps or testing is highly valued, as is subject matter expertise in one or two verticals. What We Offer Remote Work: Work from anywhere, providing you with the flexibility to choose your work environment. Salary Options: Opt for compensation in USD or your local currency, accommodating your financial preferences. Home Office Equipment: We supply the necessary tech, ensuring you have a comfortable and efficient home workspace. Work Schedule Freedom: Enjoy the autonomy to create a work schedule that fits your lifestyle. Comprehensive Leave: Take advantage of paid parental leave, vacation, and observed national holidays. Cultural Diversity: Experience a multicultural workplace that encourages innovation and creativity. Elite Teamwork: Collaborate with top industry professionals, learning and growing with the best. Career Support: Benefit from a nurturing environment focused on mentorship, skill development, and varied growth opportunities.

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