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Application Specialist

2 months ago

Joliet, United States Ecolab Full time

Ecolab is currently seeking candidates for a full-time Application Specialist role to support the Nalco Water Downstream business. If you are a passionate technical professional that likes to work in an autonomous, hands-on environment, we invite you to apply. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed-upon contractual services in your assigned accounts, and providing customers with problem-solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction.

What's in it For You:

  • Enjoy a paid training allowing you to learn from successful professionals
  • Opportunity for a long term, advances career path in service, sales, or management
  • Access to best-in-class resources, tools, and technology
  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
  • Thrive in a company that values a culture of safety to include top-notch training and personal protection equipment
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
  • Comprehensive benefits package starting day 1 of employment-medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more
What Will You Do:
  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
  • Assist Sales Representatives with plant surveys of prospective customers.
  • Assist Sales Representatives with start-ups of new applications in both existing customers and new accounts.
  • Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
  • Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
  • Engage in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
  • Support services include sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
  • Actively support innovations and technology in the strategic district accounts where you provide your support to District Sales Representatives.


Territory/Location Information:
  • This position is based in Joliet, IL
Minimum Qualifications:
  • High school diploma or GED
  • 2-3 years industry experience.
  • Possess a valid Driver's License and acceptable Motor Vehicle Record
  • No immigration sponsorship offered for this role.
  • Must be able to pass a drug screen and background check.
Physical Demands:
  • Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions, and hot conditions.
  • Must be able to physically perform the essential duties of the position which include lifting 50 lbs., stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.


Preferred Qualifications:
  • Associates degree or trade school certification
  • Demonstrated mechanical aptitude.
  • Basic problem-solving skills
  • Water treatment or specialty chemical industry experience
  • Working knowledge of boilers, cooling towers, and wastewater treatment systems
  • Experience working with Microsoft Office Suite


As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.

Training programs are held in the field and virtually. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.