Client Relations Specialist

2 weeks ago


Joliet, Illinois, United States Old Second Full time

Client Relations Specialist

at Old Second National Bank

About Us

Old Second National Bank has a rich history of serving the community, providing banking solutions tailored to the needs of our clients. We take pride in our legacy and our commitment to excellence in customer service.

We are currently seeking a Client Relations Specialist to join our team.

Key Responsibilities:

As a Client Relations Specialist, your role will encompass:

  • Engaging with customers in a dynamic environment, ensuring their needs are met with professionalism.
  • Efficiently processing financial transactions while maintaining accuracy.
  • Identifying opportunities to enhance customer satisfaction through our range of products and services.
  • Addressing customer inquiries and resolving concerns effectively.
  • Adhering to established banking protocols to mitigate risks and prevent fraudulent activities.
  • Staying informed about new offerings and potential fraud alerts.
  • Performing essential account management tasks.
  • Assisting in the opening of new accounts.
  • Promoting bank products and services to meet customer needs.

Client Relations Specialists operate in a fast-paced, high-volume environment, where front-line customer interaction is key. The ability to apply training concepts accurately is essential. Some initial travel may be required for training purposes.

Branch Hours: Monday to Friday 8:30 AM - 5:00 PM and Saturday 8:30 AM - 12:00 PM

Thank you for considering a career with Old Second National Bank.

Equal Opportunity Employment Statement:

Old Second National Bank is an equal opportunity employer. We welcome applications from individuals regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.



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