HR Services Representative

3 weeks ago


Ramsey, United States Konica Minolta Business Solutions Ltd Full time
Job Description Overview

The Talent Acquisition Operations team is seeking a dedicated HR Services Representative to join our dynamic team. This role will be based at our corporate headquarters in Ramsey, New Jersey, with the flexibility to work remotely on Fridays.

Responsibilities

* Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions and tasks
* Receives and responds to requests concerning HR policies, procedures, and programs utilizing strong verbal and written communication skills
* Appropriately routes requests from employees to centers of excellence for additional information, when necessary
* Responds to employee and manager inquiries via online resources and/or telephone
* Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc.
* Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested
* Understands and uses appropriate discretion on all confidential and private information, as required by KM Policies and the law
* Identifies issues, challenges, and problems proactively and escalates them appropriately to management
* Uses basic problem solving skills to identify root cause of issues, challenges, and problems and develops suggestions on how to solve them

Qualifications

* High level of customer service and empathy
* Ability to learn Konica Minolta Human Resources knowledge - policies, procedures, programs
* Basic project management skills in order to maintain and update program/project execution documents
* Interpersonal and communication skills that drive positive, meaningful, and trusted interactions with employees
* Use and ability to adapt to new functionality for common enterprise systems (ERP, ATS, CRM, HRIS, etc.)

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.

* Associate's Degree
* 1+ Years customer facing experience

#LI-MD1

About Us

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.



  • Ramsey, United States Konica Minolta Business Solutions Full time

    Overview: The Talent Acquisition Operations team is seeking a dedicated HR Services Representative to join our dynamic team. This role will be based at our corporate headquarters in Ramsey, New Jersey, with the flexibility to work remotely on Fridays. Responsibilities: ? Provides direct support to company employees, other HR groups and company management as...


  • Ramsey, New Jersey, United States Konica Minolta Business Solutions Ltd Full time

    Job Description OverviewThe Talent Acquisition Operations division is in search of a committed HR Services Representative to enhance our vibrant team. This position offers the flexibility to work remotely on designated days.ResponsibilitiesDeliver direct assistance to employees, various HR departments, and management as part of a centralized service to...


  • Ramsey, United States COMPANY Full time $18 - $19

    Job DescriptionJob DescriptionManufacturing company is seeking a Customer Service Representative. This is a nice opportunity to get your foot in the door with this great organization!Hours are Monday – Friday from 8am to 5pm or 9am to 6pm.SAP experience is a big plus!Job Responsibilities:Answer inbound phone calls in a timely professional...


  • Ramsey, United States Water Control Corporation Full time

    Job DescriptionJob DescriptionDescription:The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service. Duties/Responsibilities:Interacts with customers/vendors via telephone queue, email, online chat,...


  • Ramsey, New Jersey, United States Konica Minolta Business Solutions Ltd Full time

    Job Description OverviewThe HR Services team is in search of a committed HR Operations Specialist to enhance our vibrant workforce. This position offers the opportunity for remote work flexibility.ResponsibilitiesDeliver direct assistance to employees, various HR departments, and management as part of a centralized HR function to manage an array of...


  • Ramsey, United States Konica Minolta Full time

    About the RoleKonica Minolta is seeking a highly motivated and results-driven Sales Development Representative to join our team. As a Sales Development Representative, you will play a critical role in driving sales growth and revenue for our managed IT services business.Key ResponsibilitiesDevelop and execute a high-volume sales strategy to identify and...


  • Ramsey, United States Onehourpittsburghpa Full time

    Benefits: Competitive salary Health insurance Paid time off Customer Service Representative- Dispatcher Job Details Job Type Full-time Ramsey, MN Description Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities metro area since 1990. We are leaders in the...


  • Ramsey, United States Blue Collar Services Full time

    MAKE $120K+/YR!We are a fantastic business looking to add HVAC Service Technicians to our stellar team.Up to $50/HRPLUS+SPIFFS & BONUSES!What We Offer:Medical, dental and vision401k with a company matchPaid Time off, paid holidaysA company vehicle, and gas card providedResponsibilities:Run service and maintenance calls as scheduled and according to policy...

  • HR Project

    2 weeks ago


    Ramsey, United States Tandym Group Full time

    We have an exciting need for an HR professional to support a thriving organization located in Ramsey, NJ. For more information, please apply!Responsibilities: * Manage data entry within ticketing system* Check, coordinate and collate all communication surrounding* Track and self-assign tickets; escalated to specific managers when needed* Ensure complete and...

  • HR Project

    2 weeks ago


    Ramsey, United States Tandym Group Full time

    We have an exciting need for an HR professional to support a thriving organization located in Ramsey, NJ. For more information, please apply!Responsibilities: * Manage data entry within ticketing system* Check, coordinate and collate all communication surrounding* Track and self-assign tickets; escalated to specific managers when needed* Ensure complete and...


  • Ramsey, New Jersey, United States Dasmen HR LLC Full time

    Position OverviewDasmen HR LLC is seeking a dedicated full-time Administrative Support Specialist. We are looking for a proactive individual skilled in managing various responsibilities efficiently.Key Responsibilities:Respond to phone inquiries, route calls, and offer essential company detailsPerform clerical duties, take messages, maintain documentation,...

  • Office Assistant

    3 months ago


    Ramsey, United States Dasmen HR LLC Full time

    Job DescriptionJob DescriptionDescription:DASMEN Residential is seeking to hire a full-time Office Assistant. We are looking for a person who's fast pace and able to multitask.Duties and ResponsibilitiesAnswer phone inquiries, direct calls, and provide basic company informationPerform clerical duties, take messages, maintain files, and organize...


  • Ramsey, United States Randyloyd Full time

    Benefits: 401(k) matching Competitive salary Health insurance Signing bonus ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Randolph Loyd - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...


  • Ramsey, United States Konica Minolta Full time

    Overview All Covered, IT Services Division of Konica Minolta Business Solutions, is currently hiring Sales Development Representatives! This is an inside sales role that will focus on outreach to potential clients and generate interest in our comprehensive IT Services portfolio. Join All Covered and be part of a fast-paced environment where your...


  • Ramsey, New Jersey, United States The Paper Store Full time

    Retail Sales Representative Position at The Paper StoreProvide outstanding customer assistance and meet sales targets in a dynamic retail settingGreet and connect with customers warmlyAssess customer requirements and offer knowledgeable product insightsRecommend complementary products to boost salesExpress gratitude to customers and promote repeat...


  • Ramsey, New Jersey, United States The Shannon Rose Full time

    Join Our Hospitality TeamAre you a lively and dedicated individual with outstanding interpersonal skills and a commitment to delivering exceptional service? Become a part of our hospitality team as a Server and represent our dedication to remarkable dining experiences.Role & Benefits:Attractive CompensationComprehensive Health BenefitsFlexible...


  • Ramsey, United States Konica Minolta Business Solutions, U.S.A., Inc. Full time

    Overview:All Covered, IT Services Division of Konica Minolta Business Solutions, is currently hiring Sales Development Representatives This is an inside sales role that will focus on outreach to potential clients and generate interest in our comprehensive IT Services portfolio.Join All Covered and be part of a fast-paced environment where your efforts...


  • Ramsey, United States Konica Minolta Business Solutions, U.S.A., Inc. Full time

    Overview: All Covered, IT Services Division of Konica Minolta Business Solutions, is currently hiring Sales Development Representatives! This is an inside sales role that will focus on outreach to potential clients and generate interest in our comprehensive IT Services portfolio. Join All Covered and be part of a fast-paced environment where your efforts...


  • Ramsey, United States Konica Minolta Business Solutions Ltd Full time

    Job Description Overview To provide excellent customer service to both external and internal customers calling and or emailing in for problem solving. KM Customer Care Representative is responsible for providing the best solutions to customers either by maximizing first call resolution or issuing a trouble ticket to the appropriate administrative...


  • Ramsey, United States Konica Minolta Business Solutions Ltd Full time

    Job Description Overview To provide excellent customer service to both external and internal customers calling and or emailing in for problem solving. KM Customer Care Representative is responsible for providing the best solutions to customers either by maximizing first call resolution or issuing a trouble ticket to the appropriate administrative...