Technical Support Associate

3 months ago


Round Lake, United States WyreStorm Full time
Job Description
ROLE AND RESPONSIBILITIES

Working as a Technical Support Associate 1 for WyreStorm Technologies Corp, responsibilities include the

following:
•Receive, issue and test RMA's for WyreStorm Technologies
•Accept questions or concerns of all WyreStorm customers in the form of calls, E-mails and online chats. To

solve each question or concern in a timely manner using all resources including management and testing

equipment.
•Assisting in updating stock inventory when necessary.
•Maintaining complete and accurate documentation to coincide with labor and duties preformed.
•Assistance in design inquiries from all WyreStorm customers
•Come to work as scheduled and consistently demonstrate dependability and punctuality.
•A one week per month on call is required. Employee will be compensated for this.

Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Qualifications include an associate's degree in Information Technology or related field or a minimum of 2 years'

experience in an AV or IT related position.

REQUIRED SKILLS
•Able to work effectively with a team or alone.
•Able to handle stressful situations in an appropriate manner.
•Proficient in computing and troubleshooting software and hardware concerns.
•Ability to multi-task and handle several requests efficiently.
•Within the first year of employment you must train and achieve the AV Technologist certification.

Benefits

- PTO

- 401k

- Health, Vision, and Dental Insurance

- Discount on Product

- Employer contribution to further learning

  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThe University of Utah is seeking a skilled Computer Support Technician to join our team. As a key member of our Help Desk, you will provide technical support for all event requests, including virtual meetings, audio/visual systems, and computer hardware.ResponsibilitiesProvide technical support for computers and other hardware associated with the...


  • Salt Lake, Utah, United States DonorConnect Full time

    Position OverviewWe are looking for a Technical Support AnalystBecome a part of our dedicated team at DonorConnect as a Technical Support Analyst. Our organization is committed to the recovery of organs, tissues, and eyes for transplantation. In this role, you will be responsible for delivering first-line technical assistance, diagnosing hardware and...


  • Round Rock, Texas, United States Flix Brewhouse Full time

    Job OverviewPosition Title: Systems Support SpecialistDepartment: Information TechnologyReporting To: Senior Director of Information TechnologyRequired Certifications: N/ACompensation: $18-20/hrRole Summary:The Systems Support Specialist plays a crucial role in the upkeep and support of IT, Projection, Sound, and AV systems within the cinema environment....


  • Lake Forest, California, United States Midas Consulting Full time

    Technical Support Engineer Location: Lake Forest, CA Salary: $30 - $33/hour Company: Midas Consulting What you will gain: Exceptional opportunities for career advancementEngage with cutting-edge robotics technologiesRecognized as a 'Top Workplace'Long-term contracts with competitive payPossibility of transitioning to a full-time role with comprehensive...


  • Salt Lake, Utah, United States Cayuse Holdings Full time

    About Cayuse HoldingsCayuse Holdings is a leading provider of innovative technology solutions and government services. Our company is committed to delivering exceptional results and exceeding client expectations.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will provide technical support to...


  • Salt Lake, Utah, United States Scantron Full time

    Technical Support Specialist Job DescriptionScantron Corporation, a prominent provider of managed services in IT, printing, and hardware solutions, emphasizes security in its operations. Our organization caters to a wide array of sectors, including finance, transportation, manufacturing, and healthcare.At Scantron, we are committed to fostering both...


  • Salt Lake, Utah, United States Scantron Full time

    Field Service Technician Job DescriptionAt Scantron, a leading provider of IT, print, and hardware services, we are seeking a skilled Field Service Technician to join our team. Our company serves a diverse range of industries, including finance, transportation, manufacturing, and healthcare.We offer a comprehensive benefits package, including medical,...


  • Round Rock, Texas, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Technical Service Representative to join our team at TEKsystems. As a Technical Service Representative, you will be responsible for providing tier 1 support in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm monitoring, emails, and chat.Key...


  • Salt Lake City, United States Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....


  • Woodcliff Lake, United States Tandym Group Full time

    Responsibilities Technical Application Support Lead The Technical Application Support Lead will be responsible application management and support of AI related applications, understanding design enhancement changes, responsible to review and create technical assessment and process documents, debug Azure Platform issues, know KQL and App Insights, Azure...


  • Woodcliff Lake, United States Tandym Group Full time

    Responsibilities Technical Application Support Lead The Technical Application Support Lead will be responsible application management and support of AI related applications, understanding design enhancement changes, responsible to review and create technical assessment and process documents, debug Azure Platform issues, know KQL and App Insights, Azure...


  • Salt Lake, Utah, United States Blaser Swisslube AG Full time

    Join Blaser Swisslube AG as a Technical Support SpecialistAt Blaser Swisslube, a pioneering leader in coolant and lubricant solutions, we empower industries with our innovative approach. Our unique offering, the Liquid Tool, combines expertise, products, and services to help our clients excel and maintain a competitive edge.Our family-owned company, rooted...


  • Salt Lake, Utah, United States Velocity Enterprises Full time

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Velocity Enterprises. As a Technical Support Specialist, you will be responsible for providing fast and efficient technical support for AV and video conferencing solutions at our clients' sites.**Key Responsibilities**Provide technical support for AV and video...


  • Round Rock, United States Facility Solutions Group Full time

    Descripcin general: As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm monitoring, emails, and chat. You will analyze, troubleshoot and resolve technical issues for various types,...


  • Salt Lake, Utah, United States Hewlett Packard Enterprise Development LP Full time

    Position Title: Onsite Technical Support Specialist Overview: This position is primarily focused on providing hardware support at customer locations, ensuring seamless operations and high levels of customer satisfaction. About Us: Hewlett Packard Enterprise Development LP is a leading global technology company that empowers organizations to harness the power...


  • Lake Mary, Florida, United States Tech Providers Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Tech Providers. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting assistance to clients via phone, email,...


  • Salt Lake, Utah, United States Dave & Busters Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on games, simulators, and technical...


  • Salt Lake, Utah, United States Instructure Full time

    Position Overview:As an IT Support Technician, you will play a crucial role in delivering high-quality technical assistance to our internal teams. Your primary focus will be on troubleshooting and resolving a variety of technical issues, ensuring that our IT systems operate smoothly and efficiently.Key Responsibilities:Provide exceptional technical support...


  • Salt Lake, Utah, United States Instructure Full time

    Position Overview:As an IT Support Technician, you will play a crucial role in delivering high-quality technical assistance to our internal clients. Your primary responsibility will be to ensure the seamless operation of IT systems and provide exceptional support for hardware and software issues.Key Responsibilities:Deliver first-line technical support to...


  • Lake Oswego, United States Williston Financial Group, LLC Full time

    IT Support TechnicianWilliston Financial Group, LLC is a leading provider of technology, data security, and marketing solutions tailored for the real estate and mortgage sectors. Our innovative technology offerings enhance the real estate transaction experience, promote transparency, and minimize costs for agents, brokerages, title companies, lenders, and...