Current jobs related to Technical Support Associate I or II - Salt Lake City - Global Payments

  • Technical Support Specialist

    1 week ago

    Kansas City, Kansas, United States C4 Technical Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. The successful candidate will be responsible for providing technical assistance to end-users, resolving issues, and ensuring proper computer operation.Key ResponsibilitiesManage and prioritize assigned requests to ensure timely resolution per...

  • Corrosion Engineer I/II/Sr

    7 days ago

    Salt Lake, Utah, United States Berkshire Hathaway Energy Full time

    Job SummaryWe are seeking a highly skilled Corrosion Engineer I/II/Sr to join our team at Berkshire Hathaway Energy. As a key member of our engineering team, you will provide technical expertise and support for maintaining appropriate corrosion control techniques, procedures, and testing records.Key ResponsibilitiesProvide detailed engineering support on...

  • Privacy Specialist I or II

    1 month ago

    Salt Lake, Utah, United States Cambia Health Solutions Full time

    About the RoleCambia Health Solutions is seeking a skilled Privacy Specialist I or II to join our team. As a member of our dedicated team, you will play a critical role in protecting information and strengthening trust with our members.Key ResponsibilitiesInvestigate privacy incidents and log them in our incident tracking system to ensure compliance with...

  • Real Time Grid Engineer

    7 days ago

    Salt Lake City, UT, United States PacifiCorp Full time

    Real Time Grid Engineer (I, II, III, Senior or Principal) - Salt Lake City, Utah - Date: Sep 13, 2024 Location: Salt Lake City, UT, US, 97216 Company: PacifiCorp Join Our Team! PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity,...

  • Project Manager I or II Salt Lake City UT

    4 weeks ago

    Salt Lake, Utah, United States PacifiCorp Full time

    Job SummaryPacifiCorp is seeking a skilled Project Manager I or II to oversee small projects or phases of larger projects. The successful candidate will be responsible for all aspects of the project life cycle, including initiation, planning, execution, control, and closure.Key ResponsibilitiesManage small scale capital projects or phases of larger projects...

  • Server Technical Support Specialist

    4 weeks ago

    Salt Lake, Utah, United States IONOS Inc Full time

    Job Summary:This is a 100% remote opportunity that requires a Utah resident. As a Server Support Representative, you will primarily support IONOS customers with dedicated, root, and VPS server products via phone, email, and chat.Responsibilities:Resolve customer issues via phone, email, and chatDemonstrate technical proficiency and effective soft skills in...

  • Respiratory Care Practitioner I or II PRN

    1 month ago

    Salt Lake, Utah, United States University of Utah Health Full time

    Job SummaryUniversity of Utah Health is seeking a skilled Respiratory Care Practitioner I or II PRN to join our team. As a patient-focused organization, we exist to enhance the health and well-being of people through patient care, research, and education.Key ResponsibilitiesProvide respiratory care by determining and performing appropriate treatments for...

  • Pharmacy Technician II

    2 days ago

    Salt Lake, Utah, United States University of Utah Health Full time

    Job SummaryUniversity of Utah Health seeks a highly skilled Pharmacy Technician II to provide advanced technical support in our pharmacy department. As a key member of our team, you will play a critical role in ensuring the safe and effective delivery of clinical pharmacy services.Key ResponsibilitiesAssist pharmacists in advanced tasks associated with...

  • Project Manager I or II Salt Lake City UT

    4 weeks ago

    Salt Lake, Utah, United States PacifiCorp Full time

    Job SummaryPacifiCorp is seeking a skilled Project Manager I or II to oversee small projects or phases of larger projects. The successful candidate will be responsible for all aspects of the project life cycle, from initiation to close, and will work closely with a team to deliver projects within approved scope, budget, and schedule.Key...

  • Project Manager I or II Salt Lake City UT

    4 weeks ago

    Salt Lake, Utah, United States PacifiCorp Full time

    Job SummaryPacifiCorp is seeking a highly skilled Project Manager I or II to join our team in Salt Lake City, UT. As a key member of our Power Delivery department, you will be responsible for overseeing small projects or phases of larger projects, ensuring they are completed within approved scope, budget, and schedule.Key ResponsibilitiesManage small scale...

  • Pharmacist I/II

    4 weeks ago

    Tuba City, Arizona, United States Tuba City Regional Health Care Corp. Full time

    Job Title: Pharmacist I/II - Advanced Practice Pharmacist I/IIJob Summary:Tuba City Regional Health Care Corp. is seeking a highly skilled and experienced Pharmacist I/II - Advanced Practice Pharmacist I/II to join our team. As a key member of our pharmacy department, you will be responsible for providing comprehensive pharmacy and medication management...

  • Support Technician II

    4 weeks ago

    Horn Lake, United States Rite-Hite Full time

    Job SummaryRite-Hite is seeking a highly skilled and experienced Support Technician II to join our team. As a Support Technician II, you will be responsible for providing top-notch technical support to our customers, ensuring their computer systems and software are running smoothly and efficiently.Key ResponsibilitiesProvide first-level and second-level...

  • Data Protection Specialist I or II

    7 days ago

    Salt Lake, Utah, United States Cambia Health Solutions Full time

    As a member of the Privacy team at Cambia Health Solutions, you will play a critical role in protecting the confidentiality and integrity of our members' personal information. We are seeking a skilled Privacy Specialist I or II to join our team and support our efforts to build a person-focused and economically sustainable healthcare system.Key...

  • Reagent Technical Project Manager II

    2 weeks ago

    Salt Lake, Utah, United States BIOMERIEUX, INC. Full time

    Job Title: Reagent Technical Project Manager IIAt BioMerieux, Inc., we are seeking a highly skilled Reagent Technical Project Manager II to join our team. As a key member of our Reagent Manufacturing department, you will be responsible for leading projects with large scope and complexity throughout the project lifecycle.Key Responsibilities:Perform all work...

  • Technical Support Specialist

    6 days ago

    Salt Lake, Utah, United States SILAC Insurance Company Full time

    Job Title: Service Desk Support SpecialistJob Summary: We are seeking a highly skilled Service Desk Support Specialist to join our IT Operations team at SILAC Insurance Company. As a key member of our team, you will be responsible for providing front-line technical support to internal users, troubleshooting technical issues, and ensuring timely resolution of...

  • Arborist II

    5 months ago

    Salt Lake City, United States Salt Lake City Full time

    Position Title:Arborist II (May underfill at level I)Job Description:Performs specialized tasks necessary for proper planting, maintenance, removal and delivery of emergency related services for trees and other vegetation on property owned and/or maintained by Salt Lake City Corporation.TYPICAL DUTIES:May be assigned lead worker over full-time and/or...

  • Respiratory Care Practitioner I or II PRN

    1 week ago

    Salt Lake, Utah, United States University of Utah Health Full time

    Job SummaryUniversity of Utah Health is seeking a skilled Respiratory Care Practitioner I or II PRN to join our team. As a patient-focused organization, we exist to enhance the health and well-being of people through patient care, research, and education.Key ResponsibilitiesProvide respiratory care by determining and performing appropriate treatments for...

  • Pharmacy Technician II

    6 days ago

    Salt Lake, Utah, United States University of Utah Health Full time

    Job Summary:University of Utah Health seeks a skilled Pharmacy Technician II to provide advanced technical support in our clinical pharmacy services. This role involves maintaining proper stock levels, compounding and preparing pharmaceuticals, and delivering exceptional customer service.Key Responsibilities:Assist pharmacists in advanced tasks associated...

  • Technical Support Specialist

    4 weeks ago

    Salt Lake, Utah, United States University of Utah Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Analyst to join our team at the University of Utah. As a Technical Support Analyst, you will be responsible for providing technical support to faculty, staff, and students, troubleshooting and resolving problems with computer hardware and software applications, and providing excellent...

  • Project Coordinator II

    4 weeks ago

    Salt Lake, Utah, United States BioFire Defense, LLC Full time

    Job SummaryAt BioFire Defense, we are seeking a highly skilled Project Coordinator II to support the management of new and existing programs and products. As a key member of our team, you will be responsible for implementing and maintaining FDA/ISO regulated Medical Devices, and associated technologies and processes.Key ResponsibilitiesContribute to project...

Technical Support Associate I or II

2 months ago

Salt Lake City, United States Global Payments Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Are you interested in solving complex problems within the healthcare sector? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we'd love to meet you

AdvancedMD, a Global Payments Company, located in South Jordan, UT is looking for an experienced End-User Support Technician to join our growing Corporate IT Team. In AdvancedMD's DevSecOps culture, the CorpIT team supports our team members by applying a software engineering mindset to system administration by implementing automated solutions and using Infrastructure as Code (IaC). The team administers and supports our corporate systems both on-site and in-the-cloud, focusing on security, availability, and troubleshooting. You must have good technical knowledge and be able to communicate effectively with internal customers to understand the problem and explain its solution. You must have a positive approach to customer service and demonstrate patience in dealing with difficult customers and situations.

The goal of the CorpIT Helpdesk team is to create value for internal team members that will help drive the company's productivity and business initiatives.

Responsibilities

  • Provision system access and computer hardware for new team members.
  • Build, upgrade and deploy computer systems as needed. Install software and drivers on existing systems. Support PC refresh initiatives and age-based replacement programs. Assist in maintaining hardware and software inventory.
  • Provide support and technical assistance for Crestron audio/video equipment in conference rooms.
  • Provide technical assistance and support for all end-user facing IT products and services, with a strong focus on customer service. Support may include answering questions, troubleshooting hardware and software problems, teaching or instructing end-users regarding software or hardware functionality, and communicating corporate policy.
  • Respond to and properly manage tickets submitted to the Helpdesk ticketing system; provide resolution either in person, on Microsoft Teams, or over the phone, within specific timeframes according to Service Level Agreements (SLAs). Document corrective actions and steps taken in the trouble ticket and communicate with internal customers as needed.
  • Provide support for MacBooks.
  • Share knowledge with other CorpIT team members by documenting knowledgebase articles as needed.
  • After-hours/on-call support rotation including weekends and holidays.
  • Supports other Helpdesk related projects and initiatives as directed by manager.
Skills & Requirements
  • 1-3 years of proven experience as a help desk technician or other technical support role in a Windows/Mac environment. Experience in supporting Mac OS is a must.
  • Experience in supporting and using Windows 10/11 and Microsoft 365 Office Suite.
  • Experience with PC deployment and management technologies. Strong understanding of desktop administration, security, antivirus, hard drive encryption, and Intune.
  • Knowledge of client PC connectivity - Ethernet, Wireless, TCP/IP, DNS and VPN.
  • Possess and practice strong oral and written communication skills. Customer-oriented, positive, and cool-tempered personality is required.
  • Commitment to ongoing learning and understanding industry technology and trends.
  • Associates Degree in Information Technology or relevant field preferred. Industry certifications in lieu of a degree is acceptable (CompTIA A+ and Microsoft 365 Fundamentals, etc.)

Are you FIT? Learn more about our Company culture

Flexible. Vibrant, collaborative & diverse culture that is open-minded & embraces change.

Insightful. Innovative industry experts who transform client businesses by delivering winning outcomes.

Trusted. Experienced, reliable & accountable advocates with unwavering integrity.

About AdvancedMD:

AdvancedMD is a healthcare technology company that employs more than 600 people. The company offers cloud medical office software to ambulatory medical practices.

The company supports independent physicians and their staff with a comprehensive suite of solutions including practice management, electronic health records, telemedicine, patient relationship management, and business analytics reporting. AdvancedMD offers a flexible outsourced billing option for practices looking to use a third-party billing company.

Clients enjoy the latest tools and technologies to integrate practice and patient workflow together for a revolutionary new practice experience. With AdvancedMD medical practices are able to manage higher patient volumes with improved productivity and financial outcomes. Patients are able to electronically connect and engage with their providers and healthcare experience.

AdvancedMD serves an expansive national footprint of more than 37,000 practitioners across 13,000 practices and 700 medical billing companies. Nearly 6.5M insurance claims are processed every month on the AdvancedMD billing platform.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.