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Green Bay, United States Prevea Health Full timePatient Service RepresentativeCome work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team...
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Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryThe Patient Service Representative role at Prevea Health is responsible for providing exceptional customer service to patients and visitors. This position acts as a liaison between patients and medical staff, ensuring a positive experience for all.Key ResponsibilitiesCoordinate communication between patients, family members, medical staff,...
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Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryThe Patient Service Representative Float role at Prevea Health is responsible for creating a positive first impression for patients and visitors. This position acts as a liaison between patients and medical staff, coordinating communication and providing exceptional customer service.Key Responsibilities Coordinate communication between patients,...
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Patient Service Representative
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Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryThe Patient Service Representative (PSR) role at Prevea Health is responsible for providing exceptional patient service and support in a fast-paced medical office environment.This position acts as a liaison between patients, family members, medical staff, providers, and administrative staff, ensuring seamless communication and coordination of...
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Green Bay, United States Prevea Health Full timePatient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team...
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Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryThe Patient Service Representative (PSR) role at Prevea Health is responsible for providing exceptional customer service to patients and families. This position acts as a liaison between patients and medical staff, ensuring a positive experience for all.Key ResponsibilitiesCoordinate communication between patients, family members, medical staff,...
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Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Prevea Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Coordinate communication between patients, family members, medical...
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Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Prevea Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support, ensuring a positive experience for our patients and their families.Key ResponsibilitiesCoordinate communication...
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Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryThe Patient Service Representative (PSR) role at Prevea Health is a vital position that requires excellent communication and organizational skills. As a PSR, you will be responsible for creating a positive first impression for patients and visitors, while also ensuring that their needs are met in a timely and efficient manner.Key...
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Patient Services Representative
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Green Bay, United States BayCare Clinic Full timeCome work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients. BayCare Clinic Gynecologic Oncology is looking for a Patient Services Representative to join our team in Green Bay, WI. We're looking for a compassionate, thoughtful...
Patient Service Representative St
2 months ago
JOB REQUIREMENTS: Patient Service Representative Come work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. What you will do Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea. Obtain and confirm accurate demographic and insurance coverage information. Route medical inquiries, complaints & messages to appropriate parties. Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs. Collect required payments, including co-payments, outstanding balances, and payments due at the time of service. Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues Schedule and confirm patient appointments. Provide accurate daily batch and/or deposits to appropriate staff for processing. Education Qualifications High School Diploma and/or GED Required Experience Qualifications 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred Skills and Abilities Display proficient telephone and computer skills with clear and professional speaking abilities. Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction. Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance. Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes. Capable of effectively and positively interacting with staff members throughout the company. Promote teamwork and provide a supportive environment throughout the organization. Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately. Able to work independently and think critically using provided information. Physical Demands Sit - Constantly Stand -... For full info follow application link. Prevea is an Equal Employment Opportunity/Affirmative Action employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1DEB4A0D15404ED6
