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Patient Service Representative Float
2 months ago
Job Summary
The Patient Service Representative Float role at Prevea Health is responsible for creating a positive first impression for patients and visitors. This position acts as a liaison between patients and medical staff, coordinating communication and providing exceptional customer service.
Key Responsibilities
Coordinate communication between patients, family members, medical staff, providers, and administrative staff
Obtain and confirm accurate demographic and insurance coverage information
Route medical inquiries, complaints, and messages to appropriate parties
Assist patients and callers with financial inquiries and collect required payments
Schedule and confirm patient appointments
Requirements
High School Diploma and/or GED
Experience in customer service, insurance, and/or healthcare setting
Proficient telephone and computer skills with clear and professional speaking abilities
About Prevea Health
Prevea Health is an Equal Employment Opportunity/Affirmative Action employer. We value kindness, responsibility, inclusivity, wellness, and inspiration. Our organization provides continuous education, training, and support to ensure every member of the team contributes to our success.
