Current jobs related to Patient Service Representative/Communication Specialist - Green Bay, Wisconsin - Prevea Health
-
Patient Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Advocate Aurora Health Full timeJob Summary:As a Patient Service Representative at Advocate Aurora Health, you will play a vital role in ensuring the smooth operation of our healthcare facilities. Your primary responsibility will be to greet and check in patients arriving for their appointments, ensuring that their information is complete and accurate. You will also be responsible for...
-
Patient Service Representative Float
4 weeks ago
Green Bay, Wisconsin, United States Prevea Health Full timeJob SummaryThe Patient Service Representative Float role at Prevea Health is responsible for creating a positive first impression for patients and visitors. This position acts as a liaison between patients and medical staff, coordinating communication and providing exceptional customer service.Key Responsibilities Coordinate communication between patients,...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Wisconsin Public Service (WPS) Full timeWisconsin Public Service (WPS) is seeking a Customer Service Representative to join our Green Bay Customer Care Center team. As a key member of our team, you will be responsible for providing exceptional customer service to our residential customers, handling inquiries and resolving issues efficiently.Key Responsibilities:Handle residential inquiries...
-
Patient Service Coordinator
1 month ago
Green Bay, Wisconsin, United States 223 Aurora Medical Group, Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at 223 Aurora Medical Group, Inc.Key Responsibilities:Provide exceptional customer service to patients and visitors, responding to routine requests for information and answering telephone calls.Register patients, obtain demographic and insurance...
-
Patient Access Representative
3 weeks ago
Green Bay, Wisconsin, United States McLaren Bay Region Full timeAt McLaren Bay Region, we are seeking a highly skilled Patient Access Representative to join our team in the Patient Access - West Branch department. This role is responsible for ensuring a smooth and timely registration/admission process for our patients.Key Responsibilities:Accurately and efficiently perform registration and financial functions via...
-
Patient Service Advisor
2 weeks ago
Green Bay, Wisconsin, United States Prevea Health Full timeJob Summary As a Patient Service Representative at Prevea Health, you will be responsible for creating a positive first impression for patients and families. This role involves greeting and registering patients, coordinating communication, and providing exceptional customer service.Key ResponsibilitiesCoordinate communication between patients, family...
-
Patient Care Specialist
11 hours ago
Green Bay, Wisconsin, United States Eden Senior Care Full timeEden Senior Care, a leading healthcare provider, is seeking highly skilled and compassionate Patient Care Specialists to join our team at Edenbrook of Green Bay. Our state-of-the-art facility offers a supportive work environment and opportunities for growth and development.About UsAs part of the Eden Senior Care network, we prioritize providing exceptional...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States WEC Energy Group Full timeCustomer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at WEC Energy Group. As a Customer Service Representative, you will be responsible for guiding customers and resolving issues efficiently while providing exceptional service.Key Responsibilities:Provide top-notch customer service and supportResolve...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Ferguson Enterprises, Inc. Full timeJob Title: Customer Service RepresentativeFerguson Enterprises, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and building strong relationships with our customers.Key...
-
Marketing and Communications Specialist
4 weeks ago
Green Bay, Wisconsin, United States Family Services of Northeast Wisconsin Inc. Full timeJob SummaryFamily Services of Northeast Wisconsin Inc. is seeking a highly skilled Marketing and Communications Specialist to join our team. As a key member of our Philanthropy and Communication department, you will play a vital role in shaping our organization's image and identity, and helping us reach more people in need of support.Key...
-
Member Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Sam's Club Full timeJob Summary:We are seeking a highly skilled Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and promoting Sam's Club products and services.Key Responsibilities:Provide member service by...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Christina Lindauer - State Farm Agent Full timeROLE OPPORTUNITY: As a customer retention specialist with Christina Lindauer State Farm, you will play a key role in generating exceptional client experiences that drive the growth of a successful insurance agency. Key Responsibilities: * Answer customer inquiries and provide policy information * Assist clients with policy changes and updates * Process...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Pizza Hut Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Nicolet National Bank Full timeOur Commitment to Customer ServiceNicolet National Bank is dedicated to providing exceptional customer service to our clients. Our team of professionals is committed to serving our customers with the highest level of care and respect.Our Core ValuesWe are guided by a set of core values that drive everything we do. These values include a commitment to...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Window Genie Full timeJob OpportunityAt Window Genie, a Neighborly company, we're dedicated to enhancing the look and value of homes in your community through various services. As a Customer Service Representative, you'll play a vital role in upholding our commitment to customer satisfaction and professionalism.Key Responsibilities:• Answer inbound phone calls and provide job...
-
Customer Service Representative Senior
3 weeks ago
Green Bay, Wisconsin, United States Schneider Full timeJob Title: Senior Customer Service RepresentativeJob Overview:Schneider is seeking a Senior Customer Service Representative to handle relationships with customers. The Senior Customer Service Representative will process and monitor customer orders, manage freight solicitation, and negotiate market rates.Responsibilities:Monitor customer freight to identify...
-
Patient Service Representative
4 weeks ago
Green Lake, Wisconsin, United States ThedaCare Full timeJob SummaryThe Patient Service Representative plays a vital role in supporting the delivery of exceptional patient care at ThedaCare. This administrative position is responsible for performing a variety of tasks, including registration and scheduling, to ensure a seamless customer experience.Key ResponsibilitiesInteract and communicate with internal and...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...
-
Customer Service Representative I
4 weeks ago
Green Bay, Wisconsin, United States Family Services of Northeast Wisconsin Full timeFamily Services of Northeast Wisconsin is seeking a dedicated and compassionate Customer Service Representative I to join our Office Services department in Green Bay. This full-time position is responsible for providing timely and professional support to clients, ensuring their information is up-to-date, and maintaining accurate records. The ideal candidate...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Kelly Full timeJob OverviewKelly Services, in partnership with a leading Green Bay, WI supply chain/logistics company, is seeking a Sr. Customer Service Representative for a full-time and temp-to-hire position.Responsibilities:Monitor customer freight to identify issues and improve efficiency.Recommend adjustments as freight volumes fluctuate.Analyze service issues and...
Patient Service Representative/Communication Specialist
1 month ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Prevea Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support, ensuring a positive experience for our patients and their families.
Key Responsibilities- Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through our electronic health record system.
- Obtain and confirm accurate demographic and insurance coverage information.
- Route medical inquiries, complaints, and messages to the appropriate parties.
- Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs.
- Collect required payments, including co-payments, outstanding balances, and payments due at the time of service.
- Schedule and confirm patient appointments.
- Provide accurate daily batch and/or deposits to the appropriate staff for processing.
- High School Diploma and/or GED required.
- 1-3 years of experience in customer service, insurance, and/or healthcare setting preferred.
- Proficient telephone and computer skills with clear and professional speaking abilities.
- Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction.
- Capable of being empathetic and responsive to patient needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance.
- Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes.
- Capable of effectively and positively interacting with staff members throughout the organization.
- Promote teamwork and provide a supportive environment throughout the organization.
- Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately.
- Able to work independently and think critically using provided information.
This role requires the ability to work in a fast-paced environment with frequent changes in protocols and processes. The ideal candidate will be able to adapt quickly and provide exceptional patient care and support.
Prevea Health is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility document form upon hire. Prevea participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.dhs.gov/E-Verify.
